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Newton Ford South

Shelbyville, TN

4.9
1,211 Reviews
Here at Newton Ford South, we aim to be the number one automotive solution for Ford drivers throughout Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN. We accomplish that goal by offering a vast array of vehicles, no-stress auto financing and exceptional car service and repairs. That way, you can take care of your many automotive needs all under one roof! You'll have your choice among our inventory of safety-conscious, dependable and family-friendly [new Ford models. Take the time to visit our Shelbyville showroom to get behind the wheel of a new Ford F-150, Escape, Explorer, F-250 or Fiesta today. You'll fall in love with the Ford's eye-catching style, confident performance and premium quality, tech-driven interiors. If a new vehicle isn't in the cards, then browse our current selection of Certified Pre-Owned Ford models and used cars from top automakers. Regardless of make or model, each used vehicle has been thoroughly inspected to guarantee its quality to drivers like you! Whatever your needs or budget, a perfect new or car always awaits at Newton Ford South proudly serving drivers in Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN!
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2811 Hwy 231 N

Shelbyville, TN

37160

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Showing 1,211 reviews

November 15, 2018

Absolutely stress free and amazing I would recommend Newton for anyones car needs. Lisa was A+ in every aspect of our buying experience. Great experience and amazing price on the exact More

by pnkmcmurray1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Green, James Robinson
November 13, 2018

Great dealership This is the best dealership I have ever dealt with. I personally witnessed how there customer service is. Top notch it's all about the taking care of More

by Getusum69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Janosek , Sam Simpkins
November 08, 2018

Very friendly and curtious completed the job in a timely man Very friendly and curtious.completed the job in a timely manner and provided a loaner car for the weekend. thank all of you so much More

by Keller2057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McMahan
November 06, 2018

Excellent service Our salesman Dominic was friendly , helpful and very knowledgeable. Very satisfied with our service as a whole would highly recommend this dealershi More

by Runnergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Janosek , James Robinson
October 31, 2018

Good service, terrible product. Service department was great but the transmission in ford focus' is junk. Shame on you Ford. You got me twice but never again. I will never buy anoth More

by Rockytop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McMahan
October 22, 2018

Bought new 2018 Ford Explorer Friendly salesman and manager, treated us with respect and gave us a great deal! I would recommend dealership to family and friends. The staff stayed More

by Timbo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Simpkins
October 20, 2018

Great service department. Always great customer service. They are friendly and helpful. I like that we don't sit there all day waiting to get out and back to our life. They don More

by Karmilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McMahan
October 15, 2018

be cautious I recently purchased a f150 used from these guys. My salesman was great until I got home. I knew it was an as is no warranty but specifically asked if More

by wary customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Janosek , Anthony Green, James Robinson
Oct 18, 2018 -

Newton Ford South responded

Hi there, Thank you for taking the time to share your feedback with us. I am so sorry for the frustration that this situation with your F-150 has caused you. I understand that you purchased you 2011 Ford F-150 from us on September 19. This vehicle was a part of our Pre-Auction Line (PAL). These vehicles are offered to our customers at wholesale pricing before they are sent to auction and are purchased without recourse against Newton Ford for the vehicle's condition. If repairs are needed, they are offered at a discounted rate by our service department. Our Sales Manager, Anthony, just reach out to you by phone and left a message concerning this. We are happy to uphold our end of the PAL agreement by offering the discounted rates for the repair work in our service department. Regarding your credit, we were not informed that you did not want to finance with us in time before we ran your credit to get you approved. These inquiries should drop off quickly, but I do apologize for any miscommunication that may have occurred. Thank you again for reaching out. Anthony looks forward to hearing from you by phone at your earliest convenience! You can reach him at 931-684-6800. Sincerely, Katie R.

October 05, 2018

Positive experience with knowledgeable salesperson!! Lisa contacted us by phone after I responded to online offer for computer pricing . I had not considered this Ford dealership but am glad I did. We f More

by Janet123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Warranty Work Arrived at the dealership and was welcomed with a friendly smile. Mike asked me how my day was going and treated me with respect. He took care of my w More

by Hernandez. Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
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