
Newton Ford South
Shelbyville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Super dope Sammy Simpkins was crazy awesome! He was nice, and understanding and didnt mind my hord of screaming children. He explained every step of the way and Sammy Simpkins was crazy awesome! He was nice, and understanding and didnt mind my hord of screaming children. He explained every step of the way and reassured us when we were nervous about making the purchase. He was cool and made the process not so nerve wrecking. More
Great Customer service Simply went to go get an oil change and with the inspections that they do, they noticed something was going on with my left front brake. They put me i Simply went to go get an oil change and with the inspections that they do, they noticed something was going on with my left front brake. They put me in a loaner car and kept my car for the majority of the day and fixed it for me. Because it was certified with them they didn't charge me for it! Because of the friendly staff and the excellent customer service I will keep going back to them for all of my needs More
Not your average dealership and salemen Ok so, I was just looking around at vehicles and happened to find a Jeep Patriot that I really liked on a Monday. I inquired about the vehicle over in Ok so, I was just looking around at vehicles and happened to find a Jeep Patriot that I really liked on a Monday. I inquired about the vehicle over internet and received a prompt response from Sam Simpkins. He was polite and helpful and in no way overbearing. As correspondence continued, I also spoke with Brian Hosier, Internet manager. He too was extremely helpful and accommodating. Because of my busy work schedule, I could not get in to see the vehicle until Thursday. They had it cleaned up and sitting out front ready for me to drive. Sam was so personable and rode with me during the test drive. He provided information about the vehicle and it's history. I explained my situation to them, budget, etc. Let me say, I am in law enforcement and in general am very cautious with people, especially salespersons as they are not always honest and in my experience have tried to oversell or treat you like a number. I instantly felt at ease and completely felt as though both Sam and Brain were up front, honest folks. I have never been met with a more professional group or received better customer service. I was on a budget. I explained my situation and what I could do. Brian never flinched. He got to work and on Saturday I was in the dealership to purchase my vehicle. Both Sam and Brian met me and we got all the paperwork completed. Sam even set up my Bluetooth Sync and showed me the bells and whistles. I would have written a review even had I not purchased a vehicle because they were a joy to work with. But luckily, I was able to drive away in my 2014 Jeep Patriot. I want to say a big thank you to Newton Ford, Sam and Brian for great service. I had initially looked at used car lots but my mechanic advised me to go to a dealership, usually have local trades. I think if you give Newton Ford, Sam Simpkins and Brian Hosier a chance... you too will drive away in your perfect vehicle! More
Outstanding Service The service team at Newton Ford has consistently done a great job helping me maintain my F150 & my wife's Fusion. They are fast, friendly, affordable, The service team at Newton Ford has consistently done a great job helping me maintain my F150 & my wife's Fusion. They are fast, friendly, affordable, and very competent! More
She was very helpful and I would send anyone to here She was awesome and I would send anyone to her. She was very helpful and very friendly to us. She went through everything great. 😀 I’m very happy wit She was awesome and I would send anyone to her. She was very helpful and very friendly to us. She went through everything great. 😀 I’m very happy with my visit More
Amazing All staff are so pleasant and helpful. I’m glad i purchased my 2018 explorer . They ensure that i have a clear understanding of my vehicle before i le All staff are so pleasant and helpful. I’m glad i purchased my 2018 explorer . They ensure that i have a clear understanding of my vehicle before i leave More
Well pleased! Kim was very nice and explained everything with my vehicle where I could understand. My vehicle was ready in a timely manner. They provided me a ride Kim was very nice and explained everything with my vehicle where I could understand. My vehicle was ready in a timely manner. They provided me a ride to work to help with my schedule. I recommend Newton Ford South! More
Great people Employees are always helpful, informational, honest and professional. I almost always have interacts with Kim, but always receive the same care from t Employees are always helpful, informational, honest and professional. I almost always have interacts with Kim, but always receive the same care from the others as well. Highly recommend taking your vehicle here for any kind of service. More
Great Kim was great in the service department. She took care of me. I bought my focus in 2017. This was my 2nd oil change. I told Kim what my car was doing Kim was great in the service department. She took care of me. I bought my focus in 2017. This was my 2nd oil change. I told Kim what my car was doing and she found a gear in transmission that needed replacing. She gave my a loaner car cause they had to keep my car overnight. Great service department! More
Awesome people and great service I walked in in with a plan to get what I wanted for the price that I had in mind and it worked out so great Mr BoBo was so nice to me and talked me th I walked in in with a plan to get what I wanted for the price that I had in mind and it worked out so great Mr BoBo was so nice to me and talked me threw everything it was an awesome experience would definitely do it again More