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Newton Ford South

Shelbyville, TN

4.9
1,207 Reviews
Here at Newton Ford South, we aim to be the number one automotive solution for Ford drivers throughout Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN. We accomplish that goal by offering a vast array of vehicles, no-stress auto financing and exceptional car service and repairs. That way, you can take care of your many automotive needs all under one roof! You'll have your choice among our inventory of safety-conscious, dependable and family-friendly [new Ford models. Take the time to visit our Shelbyville showroom to get behind the wheel of a new Ford F-150, Escape, Explorer, F-250 or Fiesta today. You'll fall in love with the Ford's eye-catching style, confident performance and premium quality, tech-driven interiors. If a new vehicle isn't in the cards, then browse our current selection of Certified Pre-Owned Ford models and used cars from top automakers. Regardless of make or model, each used vehicle has been thoroughly inspected to guarantee its quality to drivers like you! Whatever your needs or budget, a perfect new or car always awaits at Newton Ford South proudly serving drivers in Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN!
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2811 Hwy 231 N

Shelbyville, TN

37160

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Showing 1,207 reviews

August 03, 2019

Recall on vehicle was handle in a quick manner once the parts were ordered. Good explanation of what was done and how it affected the car. More

by Lynnielou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli
August 03, 2019

Awful experience I drove 4 hours for a certified pre-owned car that we had agreed on a price. It took 7 hours just to get out of the dealership. It had a bad tire, scr More

by Jryal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trae Mishler, Brian Hosier
Aug 06, 2019 -

Newton Ford South responded

Hi Ms. Ryal, Thank you for taking the time to share your feedback with us. We are very sorry that your experience with us was filled with frustration. I understand that the scratches on the certified pre-owned 2018 Ford Mustang were discussed with you both in emails and in videos sent to you, as well as in person when you came to see the vehicle. We wanted to fully discuss with you the best course of action, as painting would decrease the vehicle's value and cost you another trip up from your home. To avoid a longer wait at the dealership, our manager switched the bad tire for a brand new one for you, at no cost. Finally, your salesperson, Trae, did a master reset on the Sync system to make sure it was working before you left, and I understand that it was. If it is not working once again, we would be happy to help diagnose and correct the issue. Again, we apologize for these issues that you faced in your experience with us. If there is anything more we can do to make this right, please let us know. We wish you all the best in your Mustang! Sincerely, Katie R. katie@newtonmotorgroup.com

July 30, 2019

Fast and friendly service! I filled out the pre approval credit app online and in minutes a salesmen reached out to me. I was paired with Trae Mishler and he was great! He was v More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trae Mishler
July 27, 2019

It was a easy process I knew what I wanted when I got there Was a easy process in and out . Fast and friendly had the vehicle ready too go before I was even done in finance. And they also paid me back for the m More

by Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trae Mishler
July 26, 2019

It was great they did everything they could to make is happy They found the promblems why car was messing up in little to no time ..and fixed the problem right away..I will return and have them work on my vehicl More

by Jennguz42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis White
July 22, 2019

Really great car dealership..... I really enjoyed my car buying experience at Newton Ford. Everyone was very helpful and kind. Everyone wanted to make sure that the customer left feel More

by JenA.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Green, James Robinson, Kris Somaru, Brian Hosier, Cindy Brown
July 22, 2019

Customer service was impeccable. Fast and courteous waiting area was very clean and inviting. Televison and refreshments were nice to have available. Eli and Eric we More

by Wendywrjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Schweitzer , Eric Wesch
July 19, 2019

Awesome dealership and people! Love this dealership! They go the extra mile to make sure you’re getting what you want. Very friendly and helpful. Highly recommend this place. More

by Mzbel1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis White
July 18, 2019

Always an awsome experience. I have taken my vehicle to them for all repairs I cant do my self or do not have the time to do. I am experienced with vehicle repair,and they dont th More

by Charles980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis White
July 11, 2019

Nice and easy Found my new 2019 Ford expedition on-line everytime was just as they said. Pervious looked at the same vehicle on another lot and after 3hrs I walked More

by Mikedesk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Green, James Robinson
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