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Newton Ford South

Shelbyville, TN

4.9
1,176 Reviews
Here at Newton Ford South, we aim to be the number one automotive solution for Ford drivers throughout Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN. We accomplish that goal by offering a vast array of vehicles, no-stress auto financing and exceptional car service and repairs. That way, you can take care of your many automotive needs all under one roof! You'll have your choice among our inventory of safety-conscious, dependable and family-friendly [new Ford models. Take the time to visit our Shelbyville showroom to get behind the wheel of a new Ford F-150, Escape, Explorer, F-250 or Fiesta today. You'll fall in love with the Ford's eye-catching style, confident performance and premium quality, tech-driven interiors. If a new vehicle isn't in the cards, then browse our current selection of Certified Pre-Owned Ford models and used cars from top automakers. Regardless of make or model, each used vehicle has been thoroughly inspected to guarantee its quality to drivers like you! Whatever your needs or budget, a perfect new or car always awaits at Newton Ford South proudly serving drivers in Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN!
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2811 Hwy 231 N

Shelbyville, TN

37160

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Showing 1,176 reviews

July 21, 2023

Chase and Newtorn Ford were fantastic to deal with. They were very patient with us, helped us with all of our questions and went above and beyond to help us. We greatly appreciate everything. More

by mcdornmike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Newton Ford South responded

Hello, Mike! Customer service is always our number one priority, and we're happy to hear that Chase met your expectations. Thank you for choosing Newton Ford South, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2023

Recently purchased a Buick Enclave from Newton Ford. The selection was very good. Staff was kind and receptive. Mr. Bobo was easy to work with and ensured I received the sale I was happy with. More

by ldkelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Newton Ford South responded

Thank you so much for your kind words, and for taking the time to leave us feedback! We'll be sure to pass along your compliments to Mr. Bobo and the rest of our team.

July 15, 2023

Chase did an excellent job helping me find a car for my teenage daughter. I had a great experience at Newton Ford South!!😁 More

by Shaungrant1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Newton Ford South responded

Thanks for your review, Shaun! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Chase was able to help you find the right car for your daughter. Thank you for choosing Newton Ford South!

July 13, 2023

Over a month ago the gentleman in finance assured me the gap company had been notified by the dealership to respond to my claim. Now the maintenance warranty wasn't cancelled so more delays. The Gap company More

by tcbanks0015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Robinson
Jul 13, 2023 -

Newton Ford South responded

Hi Timothy, Thank you for sharing your feedback with us. We are sorry for the delays and miscommunications that occured during this process. We are glad we could help make sure the claim was processed, but that's all we can do in this case. We wish you all the best. Sincerely, Katie R.

Jul 15, 2023 -

tcbanks0015 responded

Explain to me why I am not receiving the maintenance warranty check? Isnt it mine to desperse to the Credit Union? They have already received 10,149 dollars?

Jul 17, 2023 -

Newton Ford South responded

Hi again, Thank you for responding. The Gap policy does not reimburse anything to the customer. If you have any further questions, please reach out to our managers about this policy so that they can further explain it to you. Thank you again. Sincerely, Katie R.

Jul 17, 2023 -

tcbanks0015 responded

Its not the Gap cancellation its aleeady been paid out. Its the maintenance warranty contract. Ill come by the dealership to pick it up today.

July 12, 2023

The staff at Newton went above and beyond to ensure I walked out with the perfect car that fit my needs, wants, and budget. Alex was amazing answering all my questions and seeking out answers for me. Tha More

by mari.marley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Robinson
Jul 13, 2023 -

Newton Ford South responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Alex and all of us at Newton Ford South are glad to have you as a customer.

July 10, 2023

This the 2nd purchase I've made and they great customer service and always great deals More

by Monty1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Newton Ford South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Monty, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 07, 2023

Clay was extremely helpful and truly genuine with care for my needs and concerns! Excellent! More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Smith
Jul 08, 2023 -

Newton Ford South responded

Thank you so much for your wonderful review, Tim! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Newton Ford South!

July 06, 2023

I feel as though I could have gotten a better deal on my truck. I waited 20 months for it. When I ordered it the first time it was 8000$ cheaper and way better interest rates. It cost me a lot of extra mone More

by christyp1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Newton Ford South responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 06, 2023

Overall good sales experience. Most of sales process was done thru text. Vehicle ready to test drive upon arrival. More

by Ford150Guy
Recommend Dealer
Yes
Employees Worked With
Chase Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Green
Jul 08, 2023 -

Newton Ford South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 01, 2023

This dealership is a one and employees go above and beyond excellent customer service with Chase Carter More

by Maddoxkenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Newton Ford South responded

Maddox, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Ford South!

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