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Newton Chevrolet of Russellville

Russellville, KY

Overview
Employees
Reviews
4.8
592 Reviews
The team at Newton Chevrolet of Russellville would like to welcome you to our dealership in Russellville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Russellville, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Russellville count on the high-quality vehicles and services found at Newton Chevrolet of Russellville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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452 Hopkinsville Road

Russellville, KY

42276

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Showing 592 reviews

June 08, 2023

Sales personnel was friendly and on point. But the service when it comes to the actual vehicles is a joke. Bought my car over 2 months ago and I’m still waiting for my initial detailing. 36 gr More

by kingsbeautifullife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maggie Carlock
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Jun 12, 2023 -

Newton Chevrolet of Russellville responded

Hi there, Thank you so much for taking the time to share your feedback. We are so sorry that you experienced this disappointment with your recent purchase. I understand that when you brought your car back for the detailing, our service department was very busy and couldn't get to it quickly. Our GM, Zach Newton, offered then to swap your vehicle out with another so that we could detail it and save you the drive back and forth. In order to make this right, that offer still stands for you. Please reach out to us if you would still like for us to detail your car for you. Thank you again for sharing your feedback. Sincerely, Katie R.

June 07, 2023

Had a great experience with Tim & Justin. Very easy to work with. Would recommend them highly. More

by jodanorris
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lawson
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Jun 08, 2023 -

Newton Chevrolet of Russellville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Chevrolet of Russellville!

June 07, 2023

Great a little high on price but quality work comes with good pay good job More

by tiffanyw_cheer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Newton Chevrolet of Russellville responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 07, 2023

Everyone at the dealership are friendly and courteous. We are blessed to have you all in russellville. I would not purchase a vehicle any where else. More

by BRENDAFARWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Newton Chevrolet of Russellville responded

Thank you so much for your kind words, Brenda, and for taking the time to leave us this wonderful feedback!

May 31, 2023

Staff was nice and knowledgeable. We came to agree on a vehicle and made the deal. Would do business with again. Thank you. More

by gregblackford72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Adwell
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Jun 01, 2023 -

Newton Chevrolet of Russellville responded

Thank you so much for your kind words, Greg, and for taking the time to leave us this wonderful feedback!

May 30, 2023

Courteous service department. Excellent service and communication on needed repairs. Ease of scheduling service for repairs. More

by MMERICLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Newton Chevrolet of Russellville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Newton Chevrolet of Russellville, we look forward to having you as a valued customer for many years to come!

May 29, 2023

Christian did a great job showing all the options. Great prices and great customer service! More

by Denisemoore327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Smith, Christian Moore
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May 30, 2023 -

Newton Chevrolet of Russellville responded

Thanks for your feedback on your recent visit to Newton Chevrolet of Russellville. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 27, 2023

Dealership was easy to work with and very accommodating to our request. We drove more than 150 miles to deal with Newton Chevrolet. More

by LoganRx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Smith, Josh Adwell
Report | Print
May 29, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Newton Chevrolet of Russellville are glad to have you as a customer.

May 27, 2023

We drove 3 hours to get here because they had the exact car we were looking for. They made the entire process easy and we’re great to work with! More

by Cfiscus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Smith, Josh Adwell
Report | Print
May 29, 2023 -

Newton Chevrolet of Russellville responded

Thank you so much for choosing Newton Chevrolet of Russellville! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 27, 2023

We got our truck serviced and they said they serviced our whole vehicle. We was going on vacation to Panama City for 9 days We got to Nashville and our windshield wiper came apart on the passenger side We ha More

by JPOWELL20
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kaity McCollum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Newton Chevrolet of Russellville responded

Hi there, Thank you for taking the the time to share your feedback. We are so sorry that you experienced this on your vacation! We understand your concerns, and our Service Manager, Nick, has reached out to you to make sure we get you in quickly to make sure everything good to go. He has left you a voicemail, and hopes to hear from you soon. Sincerely, Katie R.

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