
Newport Lexus
Newport Beach, CA
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Professional involvement of Jason, service manager I’ve brought my car, Lexus LX570 second time to fix tire pressure sensor. I’ve shared my experience with Jason, manager of the service department, abo I’ve brought my car, Lexus LX570 second time to fix tire pressure sensor. I’ve shared my experience with Jason, manager of the service department, about previous service and he managed all other car issues very professionally. Moreover on the way driving home he called me and let me know that my husband wallet was left in the the loan car. He handed the wallet to me personally as soon I got back. I didn’t even had a chance to get out of car. I felt Newport Lexus service department is in good hands. More
Professional involvement of Jason, service manager I’ve brought my car, Lexus LX570 second time to fix tire pressure sensor. I’ve shared my experience with Jason, manager of the service department, abo I’ve brought my car, Lexus LX570 second time to fix tire pressure sensor. I’ve shared my experience with Jason, manager of the service department, about previous service and he managed all other car issues very professionally. Moreover on the way driving home he called me and let me know that my husband wallet was left in the the loan car. He handed the wallet to me personally as soon I got back. I didn’t even had a chance to get out of car. I felt Newport Lexus service department is in good hands. More
Newport Lexus handled the recall of my car to replace the fuel pump. In addition to handling that, they washed my car and filled my car with gas! Completely appreciated!!! fuel pump. In addition to handling that, they washed my car and filled my car with gas! Completely appreciated!!! More
Great selection and great prices I had to drive from Las Vegas to get a lexus here. They had so many suvs to choose from and had a much better price than I could have gotten in Las Ve I had to drive from Las Vegas to get a lexus here. They had so many suvs to choose from and had a much better price than I could have gotten in Las Vegas. I’m very happy with my car. More
Body Shop Service I had the front bumper cover replaced. The part was not in stock but was ordered and arrived within a couple of days. Installing it and repainting to I had the front bumper cover replaced. The part was not in stock but was ordered and arrived within a couple of days. Installing it and repainting to match the rest of the body took place in just a couple of days and may car looks like new. All the while, service was prompt, professional and the Newport Lexus dealership did a great job of implementing Covid-19 safety features and policies. More
Great Experience Great customer service, and it's very convenient that they provide free loaner vehicles at no charge. The service writers are knowledgeable and provi Great customer service, and it's very convenient that they provide free loaner vehicles at no charge. The service writers are knowledgeable and provide a great experience. More
I just want t thank Kevin Nessl for all of the help and personal service that he gave to me! He was absolutely wonderful and I so appreciate it! Kevin Nessl has earned my trust and business. Thank you personal service that he gave to me! He was absolutely wonderful and I so appreciate it! Kevin Nessl has earned my trust and business. Thank you so much! More
Outstanding Experience We had an amazing experience all the way around, from the beginning of our sale to the end of our purchase. The dealership was friendly and kind. Ou We had an amazing experience all the way around, from the beginning of our sale to the end of our purchase. The dealership was friendly and kind. Our salesman, Steve Tibbets, was awesome and was all about great customer service. Everyone was willing to go the extra mile in helping us find the car that we were looking for. Once we identified it, we walked around to locate the car. We soon came to find out that the car was not on their lot and they quickly solved that dilemma by delivering the car straight to the dealership that we were at. The purchase of the car was quick in consideration to most dealerships and it was not a painful experience at all. They were even willing to work with us on getting us the right payment. Upon delivery of our amazing RX450h, Steve put a big red bow on top, took pictures of us, and made a cool video for us to share with our friends. OUTSTANDING! More
Amazing During this stressful time, the place was cleaned constantly and everyone was super thoughtful and kind. Best car buying experience of my life. I felt During this stressful time, the place was cleaned constantly and everyone was super thoughtful and kind. Best car buying experience of my life. I felt truly valued and cared for. More
I highly recommend Sales Person Mo Qureshi. He was very knowledgeable and professional. I felt very comfortable with him, not pressured at all. He is the reason I came back to the dealership and bought a c knowledgeable and professional. I felt very comfortable with him, not pressured at all. He is the reason I came back to the dealership and bought a car. More