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Newport Lexus

Newport Beach, CA

4.9
2,290 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,293 reviews

September 19, 2020

Joey made my service appointment safe and efficient. He set up a convenient appointment time and had my Lexus ready even sooner than I'd imagined. Newport Lexus provided a place where I felt all protocols More

by Catherine Hogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 22, 2020 -

Newport Lexus responded

We couldn't be happier to see that Joey went above and beyond to provide you with a quality experience. Thank you for choosing us and we look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 18, 2020

Joey has always been pleasant, available and helpful. He is my “go-to” person. This Lexus dealership has always been trustworthy and I feel confident my car has been well serviced. More

by mabruce40
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 22, 2020 -

Newport Lexus responded

It makes us so happy to hear that Joey constantly provides you with an amazing visit! We appreciate your loyalty and hope to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 16, 2020

As always we got the best service from the best Lexus dealer in California. Our GX 460 is in tip top condition thanks to the excellent service and advise Joey has provided us since we purchased vehicle More

by luisGX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 17, 2020 -

Newport Lexus responded

We are thrilled to hear that Joey always works hard to make sure you leave a happy customer! Thank you for choosing Newport Lexus and we hope to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 14, 2020

I brought my 2019 Lexus RX-350 in for one year service and a recall repair. I left it at 8:30 in the morning and received a loaner and my car was ready by 4 PM. My service advisor, Peter Perez, wa More

by Newtongf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Sep 15, 2020 -

Newport Lexus responded

It's great to hear that you were impressed with Peter and our service team! Thanks for stopping by and we hope to see you soon! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 13, 2020

The entire process was easy and fast from booking appt to picking up my car. My service manager was extremely friendly and thorough. He made the process comfortable and super easy. More

by Krum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Sep 15, 2020 -

Newport Lexus responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We look forward to serving you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2020

This is my Fifth Lexus purchase 3 with Newport Lexus and another great experience Joey W in service takes very good care of us! Mo in sales and Gary K were very informative and professional no pressure and More

by kstuder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NARMEEN KHALIL took special care of finance to get me and my wife out quickly and was very professional!!, Gary Kalagian, Mo Qureshi
Sep 11, 2020 -

Newport Lexus responded

It's wonderful to hear that you're always impressed with everything from our sales to the service! We truly appreciate your loyalty and we look forward to serving you for many more years to come! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 05, 2020

Newport Lexus offered me exceptional service. Summer and Maria worked hard to deliver my car in a tight timeframe. The transaction was seamless. Ricky delivered the vehicle to my home and spent over an hour More

by Bynasipos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Curry, Maria LaSusa, Ricky
Sep 08, 2020 -

Newport Lexus responded

We're more than happy to hear that your experience was nothing short of stellar. Thanks for choosing Newport Lexus and we look forward to working with you again! Take care. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 02, 2020

Joey in service has single handily made me want to continue my doing business with Newport Lexus. Thank you sir for your great attitude and strong work ethic! -Jon More

by Jon H.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 03, 2020 -

Newport Lexus responded

Hi Jon, Joey is awesome and we can't wait to tell him about your positive review! Thank you so much for choosing us and we can't wait to see you back here again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2020

I’ve been to other Lexus dealerships closer to my home, but the service was not A+ like Newport Lexus. I can always depend on them to take care of my vehicle and me every time I visit them. And my service More

by feliciaforeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 24, 2020 -

Newport Lexus responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 17, 2020

Very professional ,knowledgeable and patient, thank sales Mo for his service , we are happy about our purchase, if we need future service definitely will go again. More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Aug 18, 2020 -

Newport Lexus responded

Hi Gina, Mo is a superstar and it's no surprise that he took such great care of you! Enjoy your new ride and we can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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