Back

Newport Lexus

Newport Beach, CA

4.9
2,033 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 2,033 reviews

October 18, 2024

When my car wouldn’t start I knew to have it towed to Newport Lexus, They had done a great job when I needed new tires so I didn’t hesitate when I really needed help.Kevin Nessl always takes great care t More

by gina4now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Oct 20, 2024 -

Newport Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

I’ve be coming there for years both purchasing a vehicle and getting all maintenance done there. There is a serious lack of contact when calling and getting transferred to the service center. When I ask More

by Dan
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Oct 19, 2024 -

Newport Lexus responded

Hi Dan, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (949) 477-7107 when you have a chance. Thank you, and we look forward to hearing from you.

October 17, 2024

For over 10 years my Lexus RX 450H maintenance has been easily and routinely managed at Newport Lexus. From start to finish, I typically experience supportive attention. In particular, Johnathan Bishop per More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Bishop
Oct 19, 2024 -

Newport Lexus responded

Hi Jules, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

We have had our 3 cars at Newport Lexus& service dept! The best dealership(there is a closer one to our house but not near as good) More

by Halisgrammie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey is our service rep… my husbands for 13 yrs, now mine!!he is excellent, kind, and professional! Thank u, Joey Wilchek
Oct 19, 2024 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

October 17, 2024

Peter was great help & provide me what I need for my car. Very knowledgeable sercice More

by Sharonocdecks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Oct 19, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Pleasant experience with Johnathan Bish for my first service appointment. His professionalism is greatly appreciated. More

by csantoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Bish
Oct 19, 2024 -

Newport Lexus responded

Hello Csantoro, thank you for your kind review; we are happy to pass along your comments to Johnathan here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

Well I just had my car serviced and Joey is with out a doubt the BEST! He is a wonderful asset to your company. More

by pepzpatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Oct 18, 2024 -

Newport Lexus responded

Hello Pepzpatti, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

Zaheed was a pleasure to work with and made the entire experience comfortable. I highly recommend working with Newport Lexus on your next purchase. More

by b1wise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed Khaki
Oct 18, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

Every one is nice and professional there. Mo has always been helpful, patient and amazing in helping me lease my cars. More

by joannec512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Oct 18, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

I called in and was transferred to Zaheed to enquire about a specific vehicle I was looking for. Zaheed was very professional, and made It the easiest and fastest vehicle purchase imaginable. The financ More

by Pbar91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed and Farshad 5 stars both
Oct 18, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with Zaheed and Farshad! Please don't hesitate to reach out if there's anything additional we can do for you.

...
9
...