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Newport Lexus

Newport Beach, CA

4.9
2,290 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,290 reviews

March 19, 2021

Ted made the purchasing process so easy. He was helpful, but not pushy. He listened to my wants and gave honest and helpful feedback. I would up purchasing a NX200t and absolutely love it! Thank you Ted! More

by angelica.scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted, Narmeen
Mar 19, 2021 -

Newport Lexus responded

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Ted and Narmeen were able to do that for you! Enjoy your new Lexus NX! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 16, 2021

I just purchased a CPO ES 350 here. Very pleased with their Sales Dept., esp. Ted Schwartz! He was very professional and great to work with. Highly Recommend him to anyone needs to buy a car at Newport More

by NPLX
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Mar 17, 2021 -

Newport Lexus responded

We are ecstatic to know that Ted made sure you enjoyed your recent experience! Enjoy your new Lexus ES and we can't wait to hear from you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Mar 17, 2021 -

NPLX responded

The reason I could not give 5 stars is because the finance person was not able to explain clearly to me why there was an extra amount on top of the price I agreed upon. First he said it was a certificate fee. After a few days he got back to me and explained differently. It was not a big amount but it bothered me because he got me confused. For whatever reason, you have to honor the agreed price with your customer.

March 14, 2021

I've bought two cars here in the past and always choose to come here for service. I recently had a routine service checkup and an oil change. There was a brief mixup on the oil change but Kevin Nessl went More

by kbr0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Mar 15, 2021 -

Newport Lexus responded

We are proud to hear that Kevin made sure you left a satisfied customer! We truly appreciate your loyalty and look forward to working with you for many more years! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 14, 2021

I had a great experience with Mo Qureshi. He was very easy to work with and the biggest help. He was friendly, timely, and I would definitely recommend him to anyone visiting Newport Lexus. More

by samsoum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Mar 15, 2021 -

Newport Lexus responded

We can't wait to tell Mo about your awesome review! Thank you so much for choosing us and we can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 09, 2021

Newport Lexus provides us the best service experience than any of the other dealers around! Service Consultant Kevin Nessl is the best goto guy around! More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Mar 10, 2021 -

Newport Lexus responded

Hi Terry, we are so happy to hear that Kevin and our team took such great care of you during your service visit! We look forward to hearing from you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 02, 2021

My goodness... Professional and kind. Thank you for not pressuring me and and making the process as easy as possible. The business is exceptionally clean and welcoming. Thanks again More

by evjoe106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon, Mo Qureshi, Yasmine Aref
Mar 03, 2021 -

Newport Lexus responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 28, 2021

Just purchased a Pre-owened Certified RX450h from Newport Lexus and Mo Qureshi. I was very pleased with the negotiations with Mo and the rest of the crew. Got some extras thrown in for just a little more. C More

by digedit2001
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Mar 01, 2021 -

Newport Lexus responded

It gives us great pride to know that Mo worked hard to get you into your perfect Lexus! Your business and time are much appreciated! We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 26, 2021

Well run by knowledgeable, pleasantmen & women. I bought Well run by knowledgeable, pleasant men & women. I bought my car from them in 2013 & they are terrific! I would highly recommend Newport Lexis to eve More

by s.champion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Roach
Mar 01, 2021 -

Newport Lexus responded

We can't thank you enough for choosing us and please feel free to let us know if there is anything else we can do for you in the future! Take care! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 01, 2021

Service was outstanding very courteous and prompt. Peter from service is an asset to the team Spot on when diagnosing the problem with our car More

by espinozadr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 03, 2021 -

Newport Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Peter! We appreciate your feedback and hope to see you soon! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 01, 2021

disappointed could not negotiate a lower price albeit no problem. Finance person was just a little to condescending to me in front of my wife. No need to be that way. She needs to understand that there a More

by rick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youssef Al-Moussawi
Feb 01, 2021 -

Newport Lexus responded

Ricky, Thank you for bringing this to our attention. We'll be sure to address this with our team, as you should be receiving 5-star service from everybody here. Should you like to discuss this or any other issues you faced here, please don't hesitate to contact me. I'm here to help. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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