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Newport Lexus

Newport Beach, CA

4.9
2,293 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,293 reviews

August 31, 2021

As a first time buyer, and new to Lexus I had an excellent experience with Greg Brawley in Sales and Roger Ghasemi in Finance. Both were patient with my questions and explained the process clearly. More

by LH
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Ghasemi, Greg Brawley
Sep 02, 2021 -

Newport Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Congrats on your new Lexus and we look forward to seeing you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2021

Everyone was professional and helpful. The paperwork time was easier than I expected. Thanks lots More

by jla.whitman
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Aug 25, 2021 -

Newport Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with us! Can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 13, 2021

Thanks Joey Wilchek for taking care of our problem, and detail explanation of the situation we had with our car, we were fully satisficed with the service. More

by Fy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 13, 2021 -

Newport Lexus responded

We couldn't be happier to see that Joey went above and beyond to provide you with a quality experience. We hope to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 04, 2021

I was very pleased with my most recent service visit to Newport Lexus. Joey did a fantastic job! Everything was done promptly and well. Everyone acted like a real professional. I have been having my Le More

by mermer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 05, 2021 -

Newport Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Joey! Thank you for your loyalty and we look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2021

They are efficient and very professional. The loaner car They are efficient and very professional. The loaner car service is great! I would recommend them to my friends. Hope they keep up such good service More

by Mei.h.shen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan , Joey Wilchek
Jul 29, 2021 -

Newport Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 25, 2021

Handled recall on my 450RX hybridIn and out in a Handled recall on my 450RX hybrid In and out in a day Service tech Bobby was great First time I liked my 2017 car better than the 2020 they gave m More

by Markbona1954450H2017
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Abe Canaan, Joey Wilchek
Jul 26, 2021 -

Newport Lexus responded

We are thrilled that we were able to get you back on the road in no time! Your business and time are much appreciated! We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 24, 2021

Joey made this visit so wonderful. Everything was simple and seamless. Strongly recommend Joey for all service needs on your Lexus! Joey and the team will take care of you! More

by Hotdawwgman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jul 26, 2021 -

Newport Lexus responded

Joey is a superstar and it's no surprise that he took such good care of you! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 16, 2021

By far the most personable dealership experience. While picking up and dropping off my car, I had numerous employees ask if I had been helped. More

by lexus14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Jul 19, 2021 -

Newport Lexus responded

We take pride in providing 5-star service and we're very happy to see you've received just that. Thanks so much for taking the time to share this and we can't wait to serve you again soon. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 11, 2021

I was skeptical at first to go to this dealership because of its location and the high end showroom. But all of that changes when we were warmly welcomed by Ted Schwartz, the lexus brand is known for reliabi More

by Erwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Jul 12, 2021 -

Newport Lexus responded

Hi Erwin, Ted is a superstar and we can't wait to let him know about your awesome review! Your business and time are much appreciated! We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 10, 2021

Always consistent and friendly in all the dealings that’ I have had over the past five years. Joey W has taken great care of my needs. More

by Capnray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jul 12, 2021 -

Newport Lexus responded

We appreciate your loyalty and we look forward to another 5 years! Feel free to call or stop by if there is anything else we can do for you. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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