Newport Lexus

Awesome experience Ali Moallem is absolutely incredible. He is a true professional and goes above & beyond for his customers. He listens, is attentive to your needs, and Ali Moallem is absolutely incredible. He is a true professional and goes above & beyond for his customers. He listens, is attentive to your needs, and makes the leasing/buying experience smooth. This is the first car for my Sister in Law and second car in my family leasing from Ali, and he is truly the reason I continue to remain loyal to Lexus. As a person in the sales/service industry, I am personally wowed by his people skills, and ability to connect with his audience. I would recommend anyone to see Ali Moallem at Newport Lexus. You (Ali) have certainly made us a customer for life, definitely worth our time and drive from our home in Mission Viejo. I must say Matt Mahjoob was the great person in the finance department. More

Happy customer I just returned for the 3rd time to lease at Newport Lexus. It was another hassle free and pleasant experience. Bill and Yousef took care of me and I just returned for the 3rd time to lease at Newport Lexus. It was another hassle free and pleasant experience. Bill and Yousef took care of me and made sure I got everything I wanted. I'm very happy. More

Best experience ever!!! Ali Moallem was so professional, patience , kind and super knowledgeable -He makes you feel so relax He has so much patience to explain and a very sim Ali Moallem was so professional, patience , kind and super knowledgeable -He makes you feel so relax He has so much patience to explain and a very simple way all the details of your already so sophisticate and in a way complex car due to all the technology that is in it. Over all experience was over the top and will recommended to family and friends. More

lexus purchase The dealership was gorgeous ,the facility was bright and clean.It offered a number of cars to review and ask questions about.offered a relaxing atmosp The dealership was gorgeous ,the facility was bright and clean.It offered a number of cars to review and ask questions about.offered a relaxing atmosphere.This was my first visit to this dealership and I was very impressed. More

Customer Service Great customer service throughout the entire process. Staff answered my questions promptly and with detail. They moved me quickly through the purchase Great customer service throughout the entire process. Staff answered my questions promptly and with detail. They moved me quickly through the purchase and made it simple. More

Great Experience (New car buying) I've been looking for a new NX200t FSport and did talk to a lot of dealerships but couldn't get a deal. I went to Newport 2 weeks ago and had terrible I've been looking for a new NX200t FSport and did talk to a lot of dealerships but couldn't get a deal. I went to Newport 2 weeks ago and had terrible experience (Don't want to mention names on here) and also they didn't have my color at that time too. I knew the dealer would have my color sometime this week so I gave it another shot and chat with Emma and she made sure my next visit would be wonderful. She made me a same day appointment to meet Ali and Anita and this duo made my very first Lexus car become true. No confusion or unnecessary haggling. I told Ali my bottom line and the team made it happen. Very happy with the car and this buying experience. Will definitely refer my friends and family to this dealership for new car needs!!! More

Very Happy I would recommend this dealership to everyone I know. Very satisfied with Lexus. I would not go to any other dealership or any other brand besides l I would recommend this dealership to everyone I know. Very satisfied with Lexus. I would not go to any other dealership or any other brand besides lexus. More

Service was excellent Because of the excellent service we received from Joey Wilchek on our last visit, I asked for him again this week to help me with service on my ES350. Because of the excellent service we received from Joey Wilchek on our last visit, I asked for him again this week to help me with service on my ES350. Joey was extremely efficient and helpful and I recommend anyone visiting the dealership for service ask for his assistance. More

Great Experience! True professionals I just bought my first Lexus!! Thank you Mo and Vance for taking such great care of me! Your knowledge and patience with me led to a great decision! I just bought my first Lexus!! Thank you Mo and Vance for taking such great care of me! Your knowledge and patience with me led to a great decision! I am truly LOVING my new RC 350!! I feel like you guys have been on my team from the time I walked into the dealership and beyond. I love the way you guys shared the responsibility when Mo was unavailable....Vance was able to pick right up and continue the shopping process with integrity and class. (Being in sales myself - this is very much appreciated) Vance - thank you for taking the time after my purchase to show me all the ins and outs and shortcuts to make the technology in my car simple and easy! I appreciate you being there for questions and setting up all of my Starbucks locations!! Anita was fun and very informative...made getting through the paperwork and final decisions easy and painless! Thank you Newport Lexus - you have a customer for life! More

Purchasing experience. We just bought our 1st Lexus from Newport Lexus. The staffs were very friendly and helpful. Our sale representative was Youssef Al-Moussawi. With his We just bought our 1st Lexus from Newport Lexus. The staffs were very friendly and helpful. Our sale representative was Youssef Al-Moussawi. With his assistance we got what we wanted for the price that we cannot believed. We were not pressured to buy additional coverage by the finance people which that is great. Newport was our first stop and Youssef shown us around and offer us for a test drive. It was our first stop so we decided not to. Then we visited 2 additional dealer, Elmore Lexus and Westminster Lexus. Both are nice places, but they did not have what we wanted, a Silver NX FSport with black interior. They did have the NX FSport in a different combination which we were willing to work with but we were unable to work with the other stuffs. So when Youssef call us, we asked him to if he meets everything that the other 2 dealer had offered then we will be there to buy it. We got the answer really quickly and within hours, we drove off with the SUV that we wanted. If you are looking for a Lexus, stop at Newport and ask for Youssef. If you are shopping around then stop here last and they are willing to work with a professional attitude. Additionally, the after sale assistance that you are getting from were great. I went back to ask about my car and I received immediate assistance. The sale and service personnel are friendly and helpful to answer questions. More