Newport Lexus

Very professional, thoughtful and accommodating service from all that we dealt with. An excellent team. from all that we dealt with. An excellent team. More

False promises, disclosure issues, backdoor service antics, manager laughing about ripping people off, two weeks worth of reminders why car salesmen have the reputation they do. Was told a repair w antics, manager laughing about ripping people off, two weeks worth of reminders why car salesmen have the reputation they do. Was told a repair would be done before I bought the car, “ya, I got it boss”…. After I bought it, $1400 expense. Manager didn’t disclose work recommended by their service department. Another $1000, known but not disclosed. Asked to run it through the service department for the truth, told i would just get a list of unnecessary service recommendations. Is that fraud in the service department? Or just lying about the cars condition? Next visit (after he bypassed the service department, no report) manager tells me trumped up lists of repairs results in “they cant get to the sales office fast enough”, in refrence to customers. Sounds like fraud to me. Then I find out the whole side of the car had been repainted for some undisclosed reason. Two weeks of this crap, three requests to talk to the GM, no response. More

Dealer agent named Gary and his assistant are awesome. Helped us well.to get the best of our deal(both parties) Helped us well.to get the best of our deal(both parties) More

Very professional and courteous, as well as thorough. I like Joey’s service very much. I like Joey’s service very much. More

Listened to customer on detail repair req. Great services in identifying problems and solutions. Excellent status of repair via web site. Great services in identifying problems and solutions. Excellent status of repair via web site. More

Best Lexus dealer in South Orange County. Mo and Fred are the best sales people.Easy to do business with and cuts to the chase .Concluded the sale in 30 minutes.They are the main reason I cont Mo and Fred are the best sales people.Easy to do business with and cuts to the chase .Concluded the sale in 30 minutes.They are the main reason I continue to drive 45 minutes to Newport even though South County Lexus is 10 minutes from my house. More

Great customer service. The service advisor and the technician are knowledgeable. They did an excellent job! The service advisor and the technician are knowledgeable. They did an excellent job! More

Amazing dealership with the best staff. They were very accommodating and kind. Location is clean and modern. They were very accommodating and kind. Location is clean and modern. More

Wonderful service at Lexus of Newport. The sales person Nasser provided exceptional customer care and customer support. Definitely return for my next purchase. The sales person Nasser provided exceptional customer care and customer support. Definitely return for my next purchase. More

The dealer Newport Lexus treat customer very nice. The sale man name Joe Kato very professional. He’s helping me from A to Z. I will refer friends come to this dealer for purchase car. The sale man name Joe Kato very professional. He’s helping me from A to Z. I will refer friends come to this dealer for purchase car. More