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Newport Lexus
Newport Beach, CA
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Exceptional Service The service I received was exceptional! Not only did Youssef promise to stay within my financial budget and get me the vehicle of my choice, he deliv The service I received was exceptional! Not only did Youssef promise to stay within my financial budget and get me the vehicle of my choice, he delivered both. Youssef and Fardad were professional and understanding. I cannot express how happy and grateful I am with the service I received at Lexus of Newport. More
Best car buying experience we've ever had! We are pretty thorough shoppers whenever we make a major purchase like a car so when we first visited Newport Lexus we had already been to probably 10 We are pretty thorough shoppers whenever we make a major purchase like a car so when we first visited Newport Lexus we had already been to probably 10 other dealerships of various automakers. Our sales person at Newport, Shooter, was pleasant and easy to work with from the very beginning. Absolutely no pressure. He listened to our questions and was incredibly patient and thorough in answering. When we were ready to purchase, Shooter was straight with us - no stressful haggling, just offering us a great price from the beginning. It could not have been an easier or more pleasant experience. He has offered to continue to be available as we have other questions in learning all that our new Lexus has to offer. I can't recommend both this dealership and Shooter, in particular to anyone shopping for a Lexus! More
I have been using Newport Lexus to service my car since 2004 I have 185,000 miles on my 2005 RX330. I love my car and Newport Lexus keeps it running in top shape. Angie Gooding was my service representative fo I have 185,000 miles on my 2005 RX330. I love my car and Newport Lexus keeps it running in top shape. Angie Gooding was my service representative for years. She always looked out for my best interest. I almost sold my car to follow her to her new position with a competitive car maker. When she left, she recommended Albert. He has done a great job filling Angie's shoes. I love how Lexus has a loaner car ready for me during my car's service so I can continue my day as planned. They stand behind their work and are always available to answer my questions. Jason, the service manager, is always available to hear about any concerns I might have and help in any way he can. More
The best experience ever when buying or leasing a car. Alli was without question, the best sales Representative I have ever dealt with. Smart, knowledgeable and personable. He deserves the the respect of h Alli was without question, the best sales Representative I have ever dealt with. Smart, knowledgeable and personable. He deserves the the respect of his employers and managers for his experience with having great insight into what sales mean to the informed car purchaser. I look foreword to recommending Alli to all my friends who wish to purchase a car. I am 66 year old and have leased many cars. He is THE BEST. Thank you Alli. More
Buyer I have never met any saleman as good as him. He is extramky helpful and positively is honest. I will recomment to my friends and relatives. Anton Vo I have never met any saleman as good as him. He is extramky helpful and positively is honest. I will recomment to my friends and relatives. Anton Vo More
Not happy with this dealer as they do not keep their word This dealer agreed to buy my car back after a moldy smell was discovered a few days after driving. They went back on their word. This dealer agreed to buy my car back after a moldy smell was discovered a few days after driving. They went back on their word. More
Great costumer service,friendly staff A+, made me feel welcome! The manager called me the very next day to make sure everything was good. Clean! costumer service,friendly staff A+, made me feel welcome! The manager called me the very next day to make sure everything was good. Clean! More
Great experience! It was was such a great experience in finding the right SUV for my husband and me. Mo Qureshi was very professional, very informative, so polite and It was was such a great experience in finding the right SUV for my husband and me. Mo Qureshi was very professional, very informative, so polite and went above and beyond our expectations in our quest to find the right SUV! Matt Mahjoob was very informative and made the financing aspect run smoothly for us. Thank you very much! More
Great Service! You want great service for your Lexus, go no further than Newport Lexus. Service Director Jason Johnson is the best, an absolute professional! The se You want great service for your Lexus, go no further than Newport Lexus. Service Director Jason Johnson is the best, an absolute professional! The service drive team is responsive also, especially Weston and his amazing mustache. More
It was a good streamlined experience. It's a beautiful dealership. Kamron was extremely helpful. The sales process was painless and moved quickly which I like. The financing experience wa It's a beautiful dealership. Kamron was extremely helpful. The sales process was painless and moved quickly which I like. The financing experience was equally timely and Matt was great. More