Newport Lexus
Newport Beach, CA
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2015 GS I am a repeat customer that came back because of the excellent experience I received in the past. The process was pleasant, fair and professional with I am a repeat customer that came back because of the excellent experience I received in the past. The process was pleasant, fair and professional without being aggressive or pushy. Will buy from Newport Lexus again. More
Leased a new vehicle Nasser Naderi made the process pleasant, and fair. This is our 3rd Lexus purchase from Newport Lexus. We used internet guarantee pricing, which wa Nasser Naderi made the process pleasant, and fair. This is our 3rd Lexus purchase from Newport Lexus. We used internet guarantee pricing, which was rather convenient More
Professional My experience with Youssef and Matt were unexpected and very professional without being aggressive and pushy. The day I bought my GX, it was a maratho My experience with Youssef and Matt were unexpected and very professional without being aggressive and pushy. The day I bought my GX, it was a marathon day from Beverly hills down to Mission Viejo and finally ending in Newport. And wow am I so glad I did. Not only was the car impeccable, but Youssef went to bat for me and helped me seal a good deal. It's now several days later and he's still super helpful and quick to respond to my questions and needs. Matt was a true salesman, but knew that no interest is no interest and moved on. The paperwork was quick and relatively painless. I never expected to find myself purchasing my 2nd Lexus at my very last stop and being super happy with the entire experience. I would definitely purchase from Newport Lexus again. I'm not sure if I were to have arrived at any other time if my experience would've been the same with other employees. I'm so glad I will never have to find out :) More
Fantastic experience. Will definitely recommend To friends!! Nasser and the team at Newport Lexus were fantastic. They made us feel very special and went out of their way to make sure all our needs were met. I j Nasser and the team at Newport Lexus were fantastic. They made us feel very special and went out of their way to make sure all our needs were met. I just love my new RX 350! More
Knowledgeable and Easy I was greeted by employees as soon as I arrived at the dealership. Shooter (my sales rep) was kind and informative. He gave me opportunities to ask qu I was greeted by employees as soon as I arrived at the dealership. Shooter (my sales rep) was kind and informative. He gave me opportunities to ask questions and responded to my concerns. My partner and I were provided with a complementary lunch from their snack bar and my car was washed while I was signing paperwork. Their entire facility is beautiful and the bathrooms are well maintained. I love that they placed a huge red bow on my brand new car and provided me with a video of the experience. This was not a normal car buying experience. I was not bullied nor hassled. I was treated with respect and was given high class service. I plan to buy my next Lexus at Lexus of Newport Beach. I will not go anywhere else. More
Great Experience This was a great car buying experience Ali,Teresa, and Yasmine were awesome never pushy very knowledgeable and helpful. Ali went the extra mile with This was a great car buying experience Ali,Teresa, and Yasmine were awesome never pushy very knowledgeable and helpful. Ali went the extra mile with me and my family to make us feel comfortable. Thanks again Ali and Newport Lexus for a great Experience .. More
First Lexus, definitely not my last. Beautiful delearship. Staff is very friendly and not pushy. I’m always busy and they kept in touch since the first visit. I felt comfortable and never Beautiful delearship. Staff is very friendly and not pushy. I’m always busy and they kept in touch since the first visit. I felt comfortable and never rushed. More
Best Lexus dealership! First, the dealership is huge and classy with a wide selection of cars. Youssef is the Lexus employee and was helpful throughout the process in findi First, the dealership is huge and classy with a wide selection of cars. Youssef is the Lexus employee and was helpful throughout the process in finding my RX350. He's an honest and very genuine person. I checked out the cars on a Thursday. I was back on Friday to drive the car home. Even the financing was simple. Documents are signed electronically, followed up with a print copy to take home. Only suggestion...it was around 7pm on Friday and the cafe was closed. Coffee and water was available. Please have snacks available...feed us:) More
Top Notch Salesman! I was treated like I was the only person that was buying today! Full attention to my needs and questions I had, and the positive attitude and feelin I was treated like I was the only person that was buying today! Full attention to my needs and questions I had, and the positive attitude and feeling was deeply felt by me. Made my decision to buy Lexus a must over many other cars I test drove and looked at. My ultimate feeling was I AM HOME! No need to think, stress, or be confused ( really was that) until I chose my Lexus. Well Done Lexus! More
1st time Lexus customer! Love my car! First time dealing with Lexus. Great experience and people! Love my car. I'm sure I will be a return customer . I will recommend Newport Lexus!! First time dealing with Lexus. Great experience and people! Love my car. I'm sure I will be a return customer . I will recommend Newport Lexus!! More