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Newport Lexus
Newport Beach, CA
1,796 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 23, 2018
Nasser is the best!!! Nasser is the best. I had been looking to buy a Lexus for about a month before I went to Newport Lexus and met Nasser. Nasser was straight forward, Nasser is the best. I had been looking to buy a Lexus for about a month before I went to Newport Lexus and met Nasser. Nasser was straight forward, easy to work with, and was very patient during the entire process. He and Armen made our car buying experience so easy we were willing to drive 45 miles to work with them. If you are looking to buy a Lexus I highly recommend Newport Lexus. More
by Surfer99
Employees Worked With
Anita Rami, Nasser Naderi, Armen Abrahamian
Helpful January 22, 2018
Warranty service Newport Lexus called to remind me to arrange for my first warranty service and car wash at their amazing facility. Everything from the ease of makin Newport Lexus called to remind me to arrange for my first warranty service and car wash at their amazing facility. Everything from the ease of making my appointment to the efficient factory service itself was very impressive. George Valdez was extremely patient with me when I produced my "notebook" of questions I'd been accumulating since buying my 2017 ES 350. He answered each question thoroughly. I left with a much better understanding of the many functions of my new car, and an even greater appreciation for the Newport Lexus dealership. More
by Catherine Hogan
Employees Worked With
Roberto Nunez, Jorge Valdez
January 21, 2018
Anthony Troxler- Is NOT Lexus Bought an RX 350 F Series, 1/10/18 Paid in full and was told to come back for the detail and clay 1/20/18 at 4 pm. I did drive from Beverly Hills for Bought an RX 350 F Series, 1/10/18 Paid in full and was told to come back for the detail and clay 1/20/18 at 4 pm. I did drive from Beverly Hills for 1 hour and forty five minutes and was on time for the appointment with Anthony Troxler, h engage me four seconds and said “ oh the guy is not here to clay/ detail your car, oh. Let me check, he just left “ and that is two statements in the same breath without really checking / calling if the detail person is around. No apologies no nothing. I did call Fred the supervisor for Anthony and explained, Anthony denied everything when he was spoken to. Fred took care of the issues. Anthony - means NO INTEGRITY NO VALUE and does not represent the brand that we have loved and trusted. More
by Beverly Hills
Employees Worked With
Anthony Troxler
January 21, 2018
Shanta's Car Purchase Youssef was really patient in dealing with my mom who was the whole brain un purchasing the car. We had a few minor bumps in the road but I am complet Youssef was really patient in dealing with my mom who was the whole brain un purchasing the car. We had a few minor bumps in the road but I am completely satisfied. I was able to get the car I wanted and I am Extremely happy. Bill(management) and Greg(finance) were also very helpful in finalizing the purchase. More
by Sfrancis1986
Employees Worked With
Bill Pippin, Greg Lawson, Youssef Al-Moussawi
January 20, 2018
Great service, nice people, highly recommended! Great Overall experience. Although my 1st appointment was quite delayed & the front desk receptionist was not as polite as I expected, when I reached Great Overall experience. Although my 1st appointment was quite delayed & the front desk receptionist was not as polite as I expected, when I reached out to Sales manager Bill, He pointed a super nice & very experienced sales person Youssef, that made a world of difference! Me Youssef helped me to drive away the car we wanted in such a fast & considering manner, plus he got me the super best finance lady to help us got the best package, what a wonderful team! thx very much! More
by LexusCt200
Employees Worked With
Bill Pippin, Anita Rami, Youssef Al-Moussawi
January 16, 2018
Great Customer Service with the Best Products Mo was very informative and answered all of our questions. Great selection of used Lexus vehicles. Fast turn around time for the entire transaction. Mo was very informative and answered all of our questions. Great selection of used Lexus vehicles. Fast turn around time for the entire transaction. Great product offered at a very reasonable price. Dealer showroom was a step above all the other Lexus dealerships I have seen. I highly recommend this dealership to anyone looking for a used Lexus at a reasonable price. Dennis More
by dniggl
Employees Worked With
Greg Lawson, Mo Qureshi
January 15, 2018
customer experience Usually car buying process can be long arduous process that can take most part of a day. In my case, I had a pleasant experience when I purchased my c Usually car buying process can be long arduous process that can take most part of a day. In my case, I had a pleasant experience when I purchased my car last week from the Newport Lexus dealership. Thanks to Mo for his expertise is expediting the entire process. More
by MA
Employees Worked With
Mo Qureshi
January 14, 2018
Excellent Mo was the real sales person who I've ever met before. I definitely recommend for future person who want to deal with. And absolutely I will suggest t Mo was the real sales person who I've ever met before. I definitely recommend for future person who want to deal with. And absolutely I will suggest to my people to deal with him. More
by chrisim0121
Employees Worked With
Anita Rami, Mo Qureshi
January 14, 2018
Ali, job well done! Ali performed at his best. He is knowledgeable and good ethics. He explained the key features of the car. In short period of time, he found me the ca Ali performed at his best. He is knowledgeable and good ethics. He explained the key features of the car. In short period of time, he found me the car and delivered it to me. Ali acted very professional. II will always recommend him to my clients, relatives and friends. Sargon More
by Lexus
Employees Worked With
Ali Moallem
January 13, 2018
It was great Youssef was very helpful & pleasant to work with. Matt in finance was really great in explaining & going over everything with us. I really thought at Youssef was very helpful & pleasant to work with. Matt in finance was really great in explaining & going over everything with us. I really thought at the end of buying the car that Youssef put s giant ribbon on the car & took our picture. More
by Rx350angel
Employees Worked With
Matt Mahjoob, Youssef Al-Moussawi
