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Newport Lexus

Newport Beach, CA

4.9
1,797 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,797 reviews

February 09, 2018

I bought IS 350 sports from Newport Lexus My experience with the Newport Lexus was great. Steve Dippetts was a great sales man He help us all the way through and made it happened . I was very More

by ROB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tibbetts
Feb 12, 2018 -

Newport Lexus responded

Hi Rob, Steve is awesome and we're so happy to see that he went above and beyond to get you into the Lexus you deserve. We hope it's treating you well thus far and we look forward to many more years of working together. See you again soon hopefully. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 09, 2018

One of the best Modern building, up-to-date data use, great inventory, but most of all it was the personnel starting with our salesperson, Nasser Naderi. His verbal t More

by JHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Nasser Naderi
Feb 09, 2018 -

Newport Lexus responded

Customer satisfaction is our number one priority and we're so happy to see that both Nasser and Anita made sure your experience was a memorable one. We're extremely grateful for both your business and this review and look forward to many more years of working together. Hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 05, 2018

Great Experience with Nasser Nasser Naderi was very patient, helpful, and knowledgeable throughout the transaction.Nasser responded promptly to our emails and made the buying exp More

by sweetchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Feb 05, 2018 -

Newport Lexus responded

Nasser is an all-star and constantly going above and beyond to ensure that customers go home happy. We're very pleased to see that this was the case during your recent visit and we'd like to welcome you to our Newport Lexus Family. Hope your new vehicle is treating you well! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 05, 2018

Service From start to finish, everything had been a positive experience. This dealership ship defines what cleanliness and professionalism is. Would recommend More

by Lharada42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Feb 06, 2018 -

Newport Lexus responded

We take great pride in providing top-notch service and we're so pleased to see that Albert took great care of you and your vehicle. Thanks for choosing us here at Newport Lexus and we'll see you at your next service visit. Hope all is well. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 04, 2018

Excellent service This dealership delivers what it promises. You know the cost of service before the service. In my case, it was basic maintenance included in my lease. More

by iso250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Feb 05, 2018 -

Newport Lexus responded

Thanks so much for this review and for your loyalty to us here. We love having you as a valued customer and appreciate this 5-star review. We hope your car is running just like new and look forward to serving you again soon. Hope you're well. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 04, 2018

I had great experience purchasing my car at Newport Lexus. Youssef is so helpful for us to purchase our car at Newport Lexus. He is knowledgeable, patient, and very professional. It was just a great experience More

by Littlejade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youssef Al-Moussawi
Feb 05, 2018 -

Newport Lexus responded

Youssef is a tremendous asset to us here and we're so pleased to see he worked hard to get you into the vehicle you deserve. We'll be sure to share this with him and our team and should you have any questions, please don't hesitate to let us or Youssef know. You're family now. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 03, 2018

Excellent service by Mo I am very pleased with the service at Newport Lexus by Mr. Mo. I did visit yesterday and did give him my take on Lexus KX 570. He did make the deal an More

by Mnayyarmd@choicemg.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Feb 05, 2018 -

Newport Lexus responded

Congrats on your new LX 570 and welcome to the Newport Lexus Family. We're extremely pleased to see that Mo worked hard to get you into the SUV you deserve. We hope you're loving it thus far and hope to see you here at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2018

extremely professional and very courteous From the moment we first contacted Newport Lexus, the entire experience was exceptional. Elizabeth was extremely friendly and professional. She answ More

by carguy Ken123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Locastro , Nasser Naderi
Jan 31, 2018 -

Newport Lexus responded

Hi Ken, We're ecstatic to read this and see that Elizabeth and Nasser both worked hard to provide you with the top-notch service you deserve. They're both great assets to us here and we're extremely lucky to have them on our team. Thanks for taking the time to share this outstanding review and we hope to work with you again very soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 28, 2018

Mo and Newport Lexus go hand and hand Mo was very knowledgeable and helpful. He answered all of our questions and was able to guide us through our purchase with facts that was very helpful More

by Dianna56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Mo Qureshi
Jan 29, 2018 -

Newport Lexus responded

Hi Dianna, We're so happy to read this and see that Mo went above and beyond to provide you with the world-class service that people have come to expect from us here. He's an all-star and always making sure customers receive the best service possible. We'd like to congratulate you on your vehicle and should you ever need anything, please let us or Mo know. You're family. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 25, 2018

Excellent - top quality people and service My experience was primarily with the service department and their handling of the air bag replacement issue, along with a few other items. I’m an ele More

by GeorgeS777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya, Melissa Alarcon, Martin Roach
Jan 25, 2018 -

Newport Lexus responded

Hi George, We pride ourselves on providing top-notch service and we couldn't be more pleased to see that our staff provided just that. We'd like to thank you for both your business and this outstanding review. We hope your Lexus is running just like new and please don't hesitate to let us know if you ever need anything. You're family. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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