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Newport Lexus

Newport Beach, CA

4.9
2,267 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,267 reviews

March 28, 2025

Very good people working for this car dealership. The service reps are very knowledgeable and they help you a lot with your service. More

by Billace1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 30, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Excellent customer service I was really impressed with the service they provided.. My car wash and I was ready to go before the time anticipated. More

by elsyaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 30, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2025

Wonderful experience! Chis was very knowledgeable, professional and made the process very smooth. He kept us posted on the entire process. He took the time to make sure I More

by heather.herberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Mar 28, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

Pleasant experience all the way around . Joey our service consultant is the best in the industry! Unbelievable customer service and always exceeds our expectations More

by Ddalrymple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 28, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2025

We prefer Newport Lexus for our RX-450h F-sport & UX-250h F-sport service needs for its excellent customer service. Thanks Sean Tafoya for making our service experience hassle-free and outstanding. Here’s 5s More

by lexus#1fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Mar 28, 2025 -

Newport Lexus responded

Hi, we are so happy to read such a great review about Newport Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Excellent service advisor, Joey Wilchek, work completed on time and as budgeted.Excellent communication. Quality of service excellent. More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 28, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Newport Lexus!

March 26, 2025

I had a seamless visit to Newport Lexus today from Kevin Nessl as my agent. Good advice for service etc, prompt transportation to/from mall, car ready and waiting, all point service and nicely washed! Tha More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Mar 28, 2025 -

Newport Lexus responded

Hi Jane, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

I worked with Summer Curry and she is amazing. Very professional, and very knowledgeable. Never done before a deal like this. She is fantastic. Highly recommend it. Ermir K More

by ekodra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Curry
Mar 28, 2025 -

Newport Lexus responded

Hi Ekodra, we're happy you had a positive experience with our team! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2025

Great place to buy a car and know that the service dept is just as good as the car buying experience. Peter is a great guy. More

by coffeemanbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez, Tony D'Amato, Matt Mahjoob, A. J. D'Amato
Mar 28, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

Alejandro was fantastic. He helped figure out an extended warranty issue that was sold by the dealership. It is not a 5 star because I am very unhappy with the extended warra More

by Kaz Yama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 27, 2025 -

Newport Lexus responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding.

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