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Newport Lexus
Newport Beach, CA
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Newport Lexus Rules Joey has been my service rep at Newport Lexus for many years... customer service is beyond awesome... Joey is always proactive and taking it to the n Joey has been my service rep at Newport Lexus for many years... customer service is beyond awesome... Joey is always proactive and taking it to the next level... More
2018 Lexus rs 350 purchase Sales, financial and service personnel were pleasant and knowledgeable to deal with. I was disappointed in the deliver detailing. It should have been Sales, financial and service personnel were pleasant and knowledgeable to deal with. I was disappointed in the deliver detailing. It should have been more thorough More
2018 Lexus RC300 Nasser was very easy to work with, very friendly. Told him what I wanted, saw what I wanted, worked on numbers together and made a deal happen. I will Nasser was very easy to work with, very friendly. Told him what I wanted, saw what I wanted, worked on numbers together and made a deal happen. I will be bringing family and friends to Nasser in the future, this will probably be my preferred dealer with Nasser. I've purchased from Longo Lexus in El Monte and Lexus of Cerritos, but I was far happier with my experience here. More
Great and smooth transaction Great service by Mike and he was very helpful. Nice dealership as well! I like the way my car was delivered - in a garage set up with a big ribbon o Great service by Mike and he was very helpful. Nice dealership as well! I like the way my car was delivered - in a garage set up with a big ribbon on the roof! More
Enjoying my 2nd Lexus EMMA (customer service) WAS WONDERFUL! We chatted on the phone and she gave me an early tip about the exact car I wanted that had come in and was not EMMA (customer service) WAS WONDERFUL! We chatted on the phone and she gave me an early tip about the exact car I wanted that had come in and was not even available just yet. If not for our conversation I most likely would have bought elsewhere. Emma was kind, patient, knowledgable and gave me confidence in the dealership. I drove the same car 2 years earlier at this dealer and did not purchase, felt the salesman was insincere, but I found he was no longer there, whew! Chris Clark was helpful and direct, you knew that he knew what he was doing. He made an expeience I general dread painless...other than writing the checks lol. My Lexus model CT200h is not being made anymore so I felt fortunate to get the exact color combo I desired with only 14,518 miles. I have enjoyed driving it :) More
Happy Lexus Driver Yesterday, I bought my third Lexus. Purchasing a car is always something I dread. Not in this case. My salesman, Mo made the experience enjoyable. H Yesterday, I bought my third Lexus. Purchasing a car is always something I dread. Not in this case. My salesman, Mo made the experience enjoyable. He was professional, kind, informative and most importantly... no hard sell. I knew exactly what I wanted and what I could afford. The manager worked with Mo to get me the best deal possible. I left with a beautiful car and feeling they had worked with me to make sure I could have the car I wanted. My experience with Matthew in finance was every bit as painless which has never been the case before. He’s a very nice guy! Hats off to Newport Lexus. More
Patient answers and pleasant buying experience I live in another state and wanted a Lexus-certified car because I had such a great experience with my previous one. In my state, there are very few I live in another state and wanted a Lexus-certified car because I had such a great experience with my previous one. In my state, there are very few of the model I wanted, so I spent time on Lexus.com searching several surrounding states and spoke to people at several dealers. I am impressed with Nasser Naderi's patient and detailed answers to my questions. He was very accessible by phone, text, and email to iron out details before we traveled to the dealership for a final look. I highly recommend him. In fact, one of our friends here may be contacting him as well! More
Very smooth experience Nasser was very helpful, polite and made the purchase experience a pleasant one. It took a few visits to settle on the car, easy to schedule, and the Nasser was very helpful, polite and made the purchase experience a pleasant one. It took a few visits to settle on the car, easy to schedule, and the purchase was straightforward. More
Albert Lara is the best! My service adviser, Albert Lara, did an exceptional job in taking care of my brake issues. He submitted a report to Lexus regarding the problem and w My service adviser, Albert Lara, did an exceptional job in taking care of my brake issues. He submitted a report to Lexus regarding the problem and was able to get it covered under warranty. He is always professional, courteous, and efficient. Albert has strong work ethics and does his job with the utmost integrity. He is the best asset to Newport Lexus! More
oil change and inspection; Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into s Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into schedule seamlessly. More