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Newport Lexus

Newport Beach, CA

4.9
1,798 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,798 reviews

June 07, 2018

Mo’s the man Awesome experience. Mo was very helpful and made the experience the best car buying experience we’ve had so far. We will definately be using Newport More

by Jgrundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Jun 08, 2018 -

Newport Lexus responded

Mo is awesome and we're so happy to see that he worked hard to get you into the car you deserve. Thank you so much, and we look forward to doing business with you again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 04, 2018

Newport Lexus, class act! From the second I pull up to when I check out, fantastic service! Gary Kalagian is so friendly and always going out of his way for myself and my famil More

by Luvmylexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Joey Wilchek
Jun 04, 2018 -

Newport Lexus responded

It's a pleasure to hear that Gary and Joey helped make your service visit both enjoyable and quick! We appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 03, 2018

New car lease Great experience with the whole leasing process. Sent in the application ahead of time so the whole process of signing paperwork took les than 45 minu More

by gkyaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Yasmine Aref
Jun 04, 2018 -

Newport Lexus responded

It's wonderful to hear that you were impressed with our staff, service, and car selection. We hope you're loving your new car and please stop by or call if we can help you with anything down the road. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 02, 2018

Great Experience I had the pleasure of dealing with youssef. The deal was quick and easy and very straight forward. The facility was very nice and clean and all the e More

by kbrown033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Youssef Al-Moussawi
Jun 07, 2018 -

Newport Lexus responded

Youssef is awesome and it's no surprise that he's taken great care of you. Congrats on your new vehicle and please let us or Youssef know should you ever need anything. Here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 02, 2018

2018 RXL Vance was very helpful in choosing our car and for making the process as easy as possible. He was also great at explaining all the features and helpin More

by Irvinelexus
Recommend Dealer
Yes
Employees Worked With
Anthony Troxler, Vance Remmey
Jun 04, 2018 -

Newport Lexus responded

Congrats on your new RX-L! It pleases us to hear that Vance and Anthony made your car-buying experience as smooth as possible. We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 31, 2018

Bad customer service After buying my new GS350F I scheduled an appt for the 1st service. I arrived and had to wait over 30 min at an empty desk. I received a text that m More

by Richardr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Johnson
Jun 07, 2018 -

Newport Lexus responded

Richard, We're disappointed that you've been dissatisfied with your experience here. Our advisor informed you that it'd take 40 minutes to rewash your vehicle, which is why you had to wait 30 minutes when you arrived 10 minutes after calling. If you'd like to discuss any of the issues outlined in your review, please contact me. Regards, Jason Johnson Service Director jasonjohnson@newportlexus.com

Jun 07, 2018 -

Richardr responded

Your response is false. Did I have to wait 30 min at empty desk during initial appt? Yes. Did I find my car without being told service was complete? Yes. Was my car dirty from service employees? Yes. Your second hand info about the time I called them arrived wrong?

May 29, 2018

Professional and no pressure sales My salesman Mo Qureshi was very professional, friendly and knowledgeable. I did not feel any pressure working with Mo and other folks at Newport Lexus More

by marktcpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
May 30, 2018 -

Newport Lexus responded

It's wonderful to hear that Mo provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Thanks for taking the time to let us know how we're doing and we look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 28, 2018

Mo Qureshi I had a pleasant time with Mo. he was helpful, friendly and experienced. Treat me with integrity and respect. Mo ‘s knowledge for my question. I giv More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Huynh, Anita Rami, Mo Qureshi
May 29, 2018 -

Newport Lexus responded

Hi Andy, We are so glad that your visit was such a positive one with Mo and we hope it's something that we'll be able to repeat over and over again! We appreciate your feedback and hope to see you back again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 20, 2018

Great customer service Miranda was helpful, professional and gave me the sense of how important my business is to Newport Lexus. Very well done. More words? Terrific. Great More

by Dgolasin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda
May 21, 2018 -

Newport Lexus responded

We are thrilled to hear that Mirando provided you with experience you deserve. We appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 19, 2018

Great service Sean was very helpful and courteous. He found the right car for us and is very knowledgeable. He informed us in detail how the car works. Great servic More

by Golden2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tabari
May 21, 2018 -

Newport Lexus responded

It's great to know that Sean was able to find the perfect car for you! We look forward to hearing from you again, and please let us know if there is anything else we can help you with. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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