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Newport Lexus

Newport Beach, CA

4.9
1,923 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,923 reviews

December 29, 2019

Great customer service. Always put customer first and do the job right . Clean facility and fun to wait in waiting lounge with the nice cafe . More

by Nick.nader
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Jan 02, 2020 -

Newport Lexus responded

Hi Nick, We can't thank you enough for your kind words! We're more than happy to hear that your experience was nothing short of stellar. We can't wait to see you again soon! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 22, 2019

The staff and service is excellent. The staff is very friendly and personable. I never hesitate to ask questions regarding the service done to my vehicle. More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 26, 2019 -

Newport Lexus responded

Hi Andrew, We're so pleased to read your encouraging review! Customer satisfaction is what keeps us going and we hope that you will visit us again soon. Please feel free to contact us for any of your vehicle needs! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 16, 2019

Experience My experience working with Mo to replace my car of 11 years was exceptional. Mo made me comfortable to ask questions, check out the vehicle inside an More

by fredna thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina in finance , Mo Qureshi
Dec 16, 2019 -

Newport Lexus responded

Wow! We cannot thank you enough for your thoughtful review, Fredna. We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Mo was able to do that for you! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 13, 2019

Very impressive dealership. Excellent customer service. Had routine service on my new Lexus ES 350. Assisted me with technical settings on the car. Arlyn, my service representative was great and very res More

by Lexus
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Dec 16, 2019 -

Newport Lexus responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We're here for all of your Lexus ES 350 needs! Feel free to let us know if you need anything in the future! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 08, 2019

Excellent experience Very good salesman in Mo. Patient and very knowledgeable test drove the car a couple of times and. He was good with that did we want to drive any oth More

by Banjo420
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Dec 09, 2019 -

Newport Lexus responded

Words can’t describe how appreciative we are for your 5-star review! We're pleased that Mo took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 08, 2019

Purchase of a 2020 NX Good experience.........My salesman was very nice, very low pressure. I have bought several cars and this was my most pleasant experience to date. I More

by Lynnierlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony D'Amato, Vance Remmey
Dec 09, 2019 -

Newport Lexus responded

Hi Lynn, Thanks for the positive feedback. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 05, 2019

Excellent service and follow up! Great to work with Kevin Nessl! All done as expected! Highly recommend Newport Lexus for your service or new vehicle needs! Thank you! More

by Karl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Dec 05, 2019 -

Newport Lexus responded

Hi Karl, Thank you for writing this fantastic review! It's great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 04, 2019

Newport Lexus Service is the Best!! Newport Lexus is a great dealership. I always enjoy working with Robert. He keeps me up to date on what is going on with my car. More

by prisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Dec 04, 2019 -

Newport Lexus responded

Hi Prisc, We would like to thank you for this thoughtful 5-Star Review! You deserve nothing but the best, and we're grateful to know Robert provided you with nothing less than that! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 30, 2019

Service Center Joey Wilchek is a significant reason why keep using Newport Lexus's service center. He is knowledgeable, accommodating and very professional. He tak More

by jgomezwhiteley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 02, 2019 -

Newport Lexus responded

Thank you for both this review and your business. Joey is an outstanding asset to us here and always makes sure our customers go home happy. Let us know if you have any questions! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 24, 2019

Best Car Lexus Dealership Hello! Newport Lexus is the best dealer I have been to. The service is A+. My saleman Mo is outstanding. His service was memorable the first time I More

by Diana101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Nov 26, 2019 -

Newport Lexus responded

Hi Diana, It was a pleasure to hear that Mo helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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