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Newport Lexus

Newport Beach, CA

4.9
1,922 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,922 reviews

May 26, 2020

Professional involvement of Jason, service manager I’ve brought my car, Lexus LX570 second time to fix tire pressure sensor. I’ve shared my experience with Jason, manager of the service department, abo More

by opoletaeva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
May 27, 2020 -

Newport Lexus responded

Jason is awesome and it's great to hear that he provided you with a terrific visit! We appreciate your feedback and hope to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 18, 2020

Newport Lexus handled the recall of my car to replace the fuel pump. In addition to handling that, they washed my car and filled my car with gas! Completely appreciated!!! More

by louisecosta
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
May 19, 2020 -

Newport Lexus responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 15, 2020

Body Shop Service I had the front bumper cover replaced. The part was not in stock but was ordered and arrived within a couple of days. Installing it and repainting to More

by johnlafare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
May 18, 2020 -

Newport Lexus responded

We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 15, 2020

Great selection and great prices I had to drive from Las Vegas to get a lexus here. They had so many suvs to choose from and had a much better price than I could have gotten in Las Ve More

by Devere1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Akil
May 18, 2020 -

Newport Lexus responded

Thank you so much for driving all the way out to us and we hope you're loving new ride! We look forward to hearing from you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 11, 2020

Great Experience Great customer service, and it's very convenient that they provide free loaner vehicles at no charge. The service writers are knowledgeable and provi More

by davidae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
May 12, 2020 -

Newport Lexus responded

We are thrilled to hear that you enjoyed your recent visit with us! Thank you so much for choosing us and we can't wait to see you back here again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 04, 2020

I just want t thank Kevin Nessl for all of the help and personal service that he gave to me! He was absolutely wonderful and I so appreciate it! Kevin Nessl has earned my trust and business. Thank you More

by Glenngb
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Apr 06, 2020 -

Newport Lexus responded

Kevin is a superstar and we can't wait to tell him about your positive words! We appreciate you taking the time to let us know how we're doing and we hope to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 31, 2020

Outstanding Experience We had an amazing experience all the way around, from the beginning of our sale to the end of our purchase. The dealership was friendly and kind. Ou More

by Aliset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tibbetts, Anita Rami
Apr 01, 2020 -

Newport Lexus responded

You deserve nothing but the best, and we're grateful to know Steve provided you with nothing less than that! If you ever need anything from us here at Newport Lexus, please do not hesitate to let us know! Congrats on your new Lexus RX! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 21, 2020

Amazing During this stressful time, the place was cleaned constantly and everyone was super thoughtful and kind. Best car buying experience of my life. I felt More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Magana, Mo Qureshi
Mar 23, 2020 -

Newport Lexus responded

Hi Paula, We're glad that your visit with us here was such a positive one and we hope it's something we'll be able to repeat over and over again! If you need anything else down the road, please don't hesitate to call. Hope all is well! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 12, 2020

Gary Kalagian and his assistant were both, knowledgeable, patient, honest, friendly and professional. It was a simple and amazing experience. I would recommend Gary Kalagian. I love my new Lexus. More

by elvagonzalez
Recommend Dealer
Yes
Employees Worked With
Sylvia Magana, Gary Kalagian
Mar 13, 2020 -

Newport Lexus responded

Hi Elva, We're so happy to see your experience with Gary and our team was a great one. Congrats on your new Lexus and welcome to the family. We can't wait to see you at your first service visit. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 12, 2020

I highly recommend Sales Person Mo Qureshi. He was very knowledgeable and professional. I felt very comfortable with him, not pressured at all. He is the reason I came back to the dealership and bought a c More

by zevnik.sharon
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Mar 13, 2020 -

Newport Lexus responded

Hi Sharon, We're very lucky to have Mo on our team and happy to see he did a great job getting you into a vehicle. We appreciate you sharing your experience and should you ever need anything, please let us or Mo know. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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