Newport Lexus
Newport Beach, CA
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We have been bring my cars here for service several years and really love this place. We do recommend this place to everyone want the best service in Southern California. Best regards, Bryan Nguyen and really love this place. We do recommend this place to everyone want the best service in Southern California. Best regards, Bryan Nguyen More
Easy experience Mo met me just after arriving at the dealership. I was interested in turning in my 2017 E300h lease and getting a t 2020 model. This is my 4th lease Mo met me just after arriving at the dealership. I was interested in turning in my 2017 E300h lease and getting a t 2020 model. This is my 4th lease from Newport Lexus. We traditionally went with the dark grey exterior, however Mo showed me the Atomic Silver and we liked it even better. Once we made that decision, Mo arranged for a good deal and we were out the door in two hours. Mo familiarized us with the new functions of the car and we were off. More
Another Great Experience My twelve-year old Lexus is still wonderful, but I decided to upgrade to a newer, smart car. Nasser listened, gave suggestions without trying to con My twelve-year old Lexus is still wonderful, but I decided to upgrade to a newer, smart car. Nasser listened, gave suggestions without trying to convince, and provided sincere advice with expert knowledge of the cars that would best meet my needs. My pre-owned 350 SUV rocks! Thank you, Nasser. More
Great service from ALL of the staff especially from my Advisor Peter Perez. Always friendly, knowledgeable and professional. It's comforting to know my RX is in good hands. Advisor Peter Perez. Always friendly, knowledgeable and professional. It's comforting to know my RX is in good hands. More
Customer Service A+++++ Arlyn Apodaca is the best service advisor I've ever dealt with. He provides excellent service, knowledge, and answers all questions I have. Jason John Arlyn Apodaca is the best service advisor I've ever dealt with. He provides excellent service, knowledge, and answers all questions I have. Jason Johnson was fantastic as well and even called me personally to assure me that my issues would be resolved. More
All I Can Say Is Excellent Service Thank You Peter Perez My Service Advisor very Knowledgeable and helpful and very Pleasant to Answering Any Questions we had. My Service Advisor very Knowledgeable and helpful and very Pleasant to Answering Any Questions we had. More
A great sales experience and wonderful service techs Very high quality dealership with friendly but not high pressured employees. Purchase experience was a “10” . Ask for Adam! He went above and beyon Very high quality dealership with friendly but not high pressured employees. Purchase experience was a “10” . Ask for Adam! He went above and beyond by taking a great deal of time familiarising us with the vehicle. And most importantly, he loves dogs! More
Fantastic service all the way around!Gave us exactly Fantastic service all the way around! Gave us exactly what we wanted! Thank you for your time and patience Summer Curry! Our next purchase will be Fantastic service all the way around! Gave us exactly what we wanted! Thank you for your time and patience Summer Curry! Our next purchase will be a Lexus again👍 More
Such a great dealership- every single employee I’ve encountered is friendly, professional and seem genuinely happy to work there! I’ve purchased 2 cars so far and already planning my 3rd! encountered is friendly, professional and seem genuinely happy to work there! I’ve purchased 2 cars so far and already planning my 3rd! More
Professional involvement of Jason, service manager I’ve brought my car, Lexus LX570 second time to fix tire pressure sensor. I’ve shared my experience with Jason, manager of the service department, abo I’ve brought my car, Lexus LX570 second time to fix tire pressure sensor. I’ve shared my experience with Jason, manager of the service department, about previous service and he managed all other car issues very professionally. Moreover on the way driving home he called me and let me know that my husband wallet was left in the the loan car. He handed the wallet to me personally as soon I got back. I didn’t even had a chance to get out of car. I felt Newport Lexus service department is in good hands. More