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Newport Lexus

Newport Beach, CA

4.9
2,251 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,251 reviews

March 28, 2025

The service provided is always good. Joey Wilchek is awesome and is upfront with any issues. Thanks Joey. More

by Tom T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 30, 2025 -

Newport Lexus responded

Hello Tom, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Jonathan was the best quite a knowledgeable young man and made me feel like I was number one. I will definitely return. More

by uscdrbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Abrahamian
Mar 30, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Service (appt) was quick (compared to a Toyota dealership). Hints to me that Lexus Newport does NOT overbook. Waiting at dealership is super comfortable as well. Communicating with Roberto M was a More

by redysangco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Manzano (service consultant)
Mar 30, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Just bought a new Lexus and the service is exceptional. No hassle pricing n Summer C. Delivered the car as promised More

by SPEEDIE928
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Curry and her assistant, Maddy
Mar 30, 2025 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Very good people working for this car dealership. The service reps are very knowledgeable and they help you a lot with your service. More

by Billace1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 30, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Excellent customer service I was really impressed with the service they provided.. My car wash and I was ready to go before the time anticipated. More

by elsyaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 30, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2025

Wonderful experience! Chis was very knowledgeable, professional and made the process very smooth. He kept us posted on the entire process. He took the time to make sure I More

by heather.herberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Mar 28, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

Pleasant experience all the way around . Joey our service consultant is the best in the industry! Unbelievable customer service and always exceeds our expectations More

by Ddalrymple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 28, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2025

We prefer Newport Lexus for our RX-450h F-sport & UX-250h F-sport service needs for its excellent customer service. Thanks Sean Tafoya for making our service experience hassle-free and outstanding. Here’s 5s More

by lexus#1fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Mar 28, 2025 -

Newport Lexus responded

Hi, we are so happy to read such a great review about Newport Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Excellent service advisor, Joey Wilchek, work completed on time and as budgeted.Excellent communication. Quality of service excellent. More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 28, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Newport Lexus!

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