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Newport Lexus
Newport Beach, CA
2,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 16, 2025
Joseph Wichek was great! Experience was smooth and efficient. I picked up my car last week from body shop. Since then there is the sound of something rolling and then hit Experience was smooth and efficient. I picked up my car last week from body shop. Since then there is the sound of something rolling and then hitting something only when I stop the car. At today’s service they were not able to locate source of noise. I will have to bring it back to get to the bottom of that. Other than that, me experiences at Newport Lexus have always been fantastic! More
by julieps23
Employees Worked With
Joey Wilchek, Nasser Naderi
June 16, 2025
Thank you Newport Beach Lexus and especially Joey W in service. They found my issue, put me in a loaner and helped me get the problem resolved with strong communication on pricing and work timelines. Appr service. They found my issue, put me in a loaner and helped me get the problem resolved with strong communication on pricing and work timelines. Appreciate what felt like VIP service! More
by RaZoRob
Employees Worked With
Joey Wilchek
June 15, 2025
I recently worked with Gary K and am so pleased with his commitment to serve his customers. I had a very specific set of criteria for the RX Hybrid I was looking for and he was able to deliver a vehicle tha commitment to serve his customers. I had a very specific set of criteria for the RX Hybrid I was looking for and he was able to deliver a vehicle that met all of my expectations. More
by items_14_pew
Employees Worked With
Arshad in the finance department , Gary Kalagian
June 13, 2025
I am so impressed with Newport Lexus, and in particular Joseph in their service department. He was great about letting me know exactly what was going on with my car, considered enough to get me a loaner th Joseph in their service department. He was great about letting me know exactly what was going on with my car, considered enough to get me a loaner that was exactly the same make, and model as my car, and thanked me repeatedly for my business More
by cupcakemama61
Employees Worked With
Joey Wilchek
June 13, 2025
Friendly & professional from the point of arrival with the warm welcome through the prompt and courteous service from Kevin Nettle. Clean & comfortable waiting areas with coffees, teas & snacks to make th the warm welcome through the prompt and courteous service from Kevin Nettle. Clean & comfortable waiting areas with coffees, teas & snacks to make the wait more enjoyable. More
by Tom Adams
Employees Worked With
Kevin Nessl (service) & Amber (Serv. Mgr.)
June 10, 2025
Courteous and professional. The service consultant (Robert Manzano) did a good job in communicating the progress of the maintenance job and in arranging transportation. The cust The service consultant (Robert Manzano) did a good job in communicating the progress of the maintenance job and in arranging transportation. The customer waiting area is nice. The general impression is that this a well-run dealership, More
by Dgivoly
Employees Worked With
Robert Manzano
June 09, 2025
I brought my car in for their oil change promotion. The car was checked in with Advisor Chris at 9:40am and I picked up my car at 10:40am after they done engine oil and filter change, multi inspection The car was checked in with Advisor Chris at 9:40am and I picked up my car at 10:40am after they done engine oil and filter change, multi inspection, and complimentary car wash. Fastest and best quality service ever in a dealership. More
by Josh
Employees Worked With
Chris
