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Newport Lexus

Newport Beach, CA

4.9
2,290 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,290 reviews

August 11, 2024

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by Burtmpw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 15, 2024 -

Newport Lexus responded

Hi, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2024

every good!Warm and professional, always answer questions, considerate service。I got the car I like! Thank you! More

by sothy fang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Aug 15, 2024 -

Newport Lexus responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Amazing service. Chris Cortez was very helpful and communicative. I appreciate the quality Lexus service. More

by marthamolinaaviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Aug 11, 2024 -

Newport Lexus responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Service advisor Chris Cortez patiently explained to me the inspection report after they did inspection on my car. I felt comfortable about his advice how to maintain the car that can keep it longer. Thank More

by lillian huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Aug 12, 2024 -

Newport Lexus responded

Hi Lillian, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We hope you have a great day!

August 10, 2024

Great experience. The sales team was easy to work with. Good communication. Car delivery was quick and easy. More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer
Aug 12, 2024 -

Newport Lexus responded

Hello Peter, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 09, 2024

Extraordinary site and overall excellent customer service. The idea of a sales rep teamed with an assistant, places Newport Lexus clearly above the competition! More

by zamoras
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez, Gary's assistant, Gary Kalagian
Aug 11, 2024 -

Newport Lexus responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2024

I had major repair service required on my 2019 Lexus. Approx 64,000 miles. This is my 3rd Lexus and for the first time I am experiencing expensive repairs and I am over $7000 in repairs. I went into Newp More

by Gaylebag
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Bishop
Aug 11, 2024 -

Newport Lexus responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Our service consultant Joey Wilchek is the main ingredient that made our experience at Newport Lexus an excellent one instead of just a good one. Joey goes above and beyond, has great communicatio More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 10, 2024 -

Newport Lexus responded

Hi Michelle, we're happy you found Joey to be so supportive during your experience here at Newport Lexus. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 08, 2024

Joey Kato, was our salesperson and took care of us through the whole process of buying our car. More

by anhcharlesluu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kato
Aug 11, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with Joey! Feel free to reach out to us if you need anything. Have a wonderful day.

August 07, 2024

After a prior repair which didn’t resolve the car noise, Sam Kashani and Chris Cortez paid attention to my description and put in extra effort to satisfy me with the proper remedy. More

by zeta_toolbox0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez and Sam Kashani
Aug 10, 2024 -

Newport Lexus responded

Hi, we're happy you found Sam and Christo be so supportive during your experience here at Newport Lexus. If you have any further questions, please give us a call. We're always happy to help!

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