Newport Lexus

It was a pleasant experience due to the attention given by the service attendant. The attendant listened to my question and made me feel comfortable with his answers. They even washed my car and cleaned th by the service attendant. The attendant listened to my question and made me feel comfortable with his answers. They even washed my car and cleaned the inside of the car before returning it to me.I was also offered a courtesy car while I waited to have my car serviced More

I am impressed by them in that they do not lack in communication and are flexible with service scheduling. communication and are flexible with service scheduling. More

My first visit to this dealership. I took my car in for service and was provided superior service. Information provided, well explained. I was kept well informed. Service representat I took my car in for service and was provided superior service. Information provided, well explained. I was kept well informed. Service representative had great sense of humor. More

Here's a cleaned-up version: Great friendly service by Chris! He scheduled a ride to and from the dealership, so I didn’t have to wait, and the car was done in a jiffy! I'm on my third Lexus and will only Chris! He scheduled a ride to and from the dealership, so I didn’t have to wait, and the car was done in a jiffy! I'm on my third Lexus and will only bring it to Newport Lexus. They always provide excellent customer service! More

Superb service from check-in to check-out. Great communication to update the status of service and conditions. Great communication to update the status of service and conditions. More

Super close to my house, exceptional service every time I come. All the advisors are friendly and get the job done quickly. come. All the advisors are friendly and get the job done quickly. More

Car service department is poorly performed. Slow and inefficient in taking care of customers. Will not go back for the service. Even talking to the manager, the response was incomprehensible! Slow and inefficient in taking care of customers. Will not go back for the service. Even talking to the manager, the response was incomprehensible! More

The service advisor is excellent. He provided excellent services to me. But the car had problem after the service which the dealer did not do a good job. Did not received the complime He provided excellent services to me. But the car had problem after the service which the dealer did not do a good job. Did not received the complimentary car wash this time. The service tech should be more care and not to rush through the job. More

I’ve been going to Newport Lexus for years. I’ve always had good service. I’ve always had good service. More

Consistently excellent service as always! Newport Lexus is a very nice dealership with attentive advisors and an above and beyond helpful team. We had Liam as our service advisor this time, Newport Lexus is a very nice dealership with attentive advisors and an above and beyond helpful team. We had Liam as our service advisor this time, and his service and help as an advisor was excellent. Great job, Liam and Team Newport Lexus! More