Newport Lexus

Wonderful experience! Chis was very knowledgeable, professional and made the process very smooth. He kept us posted on the entire process. He took the time to make sure I Chis was very knowledgeable, professional and made the process very smooth. He kept us posted on the entire process. He took the time to make sure I was comfortable with the car before leaving. More

Pleasant experience all the way around . Joey our service consultant is the best in the industry! Unbelievable customer service and always exceeds our expectations Joey our service consultant is the best in the industry! Unbelievable customer service and always exceeds our expectations More

We prefer Newport Lexus for our RX-450h F-sport & UX-250h F-sport service needs for its excellent customer service. Thanks Sean Tafoya for making our service experience hassle-free and outstanding. Here’s 5s F-sport service needs for its excellent customer service. Thanks Sean Tafoya for making our service experience hassle-free and outstanding. Here’s 5stars for you : ) More

Excellent service advisor, Joey Wilchek, work completed on time and as budgeted.Excellent communication. Quality of service excellent. on time and as budgeted.Excellent communication. Quality of service excellent. More

I had a seamless visit to Newport Lexus today from Kevin Nessl as my agent. Good advice for service etc, prompt transportation to/from mall, car ready and waiting, all point service and nicely washed! Tha Nessl as my agent. Good advice for service etc, prompt transportation to/from mall, car ready and waiting, all point service and nicely washed! Thank you! More

I worked with Summer Curry and she is amazing. Very professional, and very knowledgeable. Never done before a deal like this. She is fantastic. Highly recommend it. Ermir K Very professional, and very knowledgeable. Never done before a deal like this. She is fantastic. Highly recommend it. Ermir K More

False promises, disclosure issues, backdoor service antics, manager laughing about ripping people off, two weeks worth of reminders why car salesmen have the reputation they do. Was told a repair w antics, manager laughing about ripping people off, two weeks worth of reminders why car salesmen have the reputation they do. Was told a repair would be done before I bought the car, “ya, I got it boss”…. After I bought it, $1400 expense. Manager didn’t disclose work recommended by their service department. Another $1000, known but not disclosed. Asked to run it through the service department for the truth, told i would just get a list of unnecessary service recommendations. Is that fraud in the service department? Or just lying about the cars condition? Next visit (after he bypassed the service department, no report) manager tells me trumped up lists of repairs results in “they cant get to the sales office fast enough”, in refrence to customers. Sounds like fraud to me. Then I find out the whole side of the car had been repainted for some undisclosed reason. Two weeks of this crap, three requests to talk to the GM, no response. More

Alejandro was fantastic. He helped figure out an extended warranty issue that was sold by the dealership. It is not a 5 star because I am very unhappy with the extended warra He helped figure out an extended warranty issue that was sold by the dealership. It is not a 5 star because I am very unhappy with the extended warranty underwritten by the dealership 3 years ago. More

Great place to buy a car and know that the service dept is just as good as the car buying experience. Peter is a great guy. is just as good as the car buying experience. Peter is a great guy. More

Very professional, thoughtful and accommodating service from all that we dealt with. An excellent team. from all that we dealt with. An excellent team. More