
Newport Lexus
Newport Beach, CA
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Your maintenance technicians are terrible. They damaged the paint next to my door when they replaced the electric slide rail of my seat, but the maintenance staff or the manager did not proact They damaged the paint next to my door when they replaced the electric slide rail of my seat, but the maintenance staff or the manager did not proactively tell me and directly delivered the car to me. I saw the damage to my car myself. This is a very serious defect. How can I file a complaint with Lexus head office? Thank you More
Peter at Newport Lexus was very friendly and helpful. He answered all my questions in regards to what needed to be done and pricing. He was very helpful in getting me transportation. This was a great hel He answered all my questions in regards to what needed to be done and pricing. He was very helpful in getting me transportation. This was a great help . More
Joey was great. Very helpful and informative with with my loaner vehicle. Service on my vehicle was great as well. Very affordable. Very helpful and informative with with my loaner vehicle. Service on my vehicle was great as well. Very affordable. More
Newport Lexus is very comfortable, friendly, customer focused and competent. From Gary Kalagian in the sales department to Robert Manzano, service consultant we always receive great service, our problem focused and competent. From Gary Kalagian in the sales department to Robert Manzano, service consultant we always receive great service, our problems are taken care of, and are very happy with our experiences here. More
I love Newport Lexus, and Joey is the best service representative I’ve ever worked with. He always makes me feel special, makes sure all my questions are answered, and explains everything thoroughly representative I’ve ever worked with. He always makes me feel special, makes sure all my questions are answered, and explains everything thoroughly and understandably. I use this Lexus dealership because of its excellent staff of friendly, knowledgeable employees. I intend to use this Lexus dealership for all my future car’s needs. More