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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,032 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,032 reviews

November 08, 2024

They do a great job, everyone is professional and helpful. Nothing negative to say at all. More

by kelleefitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
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Nov 09, 2024 -

Newport Lexus responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

November 08, 2024

Very professional! Service advisor Sean treated me well and took great care of my car More

by Mlle Poilane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
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Nov 09, 2024 -

Newport Lexus responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

First experience with the service department at this location and it was excellent! Joey was very kind and helpful! More

by Lexusfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 08, 2024

Newport Lexus is a very nice place for service as well as puchase. Everything is comfortable from beginning to end. Truly professional, kind and informative. More

by ikkim707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Nov 11, 2024 -

Newport Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

Great. Service personnel was very helpful. And kept me informed. Be back again as usual More

by fred.droz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Kevin is on top of providing great service. I like the videos they send from the mechanic and text updates. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Newport Lexus!

November 06, 2024

Offered coupon for oil change. Did the work and even got a loaner. Kevin Nessl is a great service writer very nice and accommodating. More

by karen.chronley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

It is clean, quick, efficient and very friendly. The associates are knowledgeable and very helpful in explaining issues and questions I had about getting my car serviced More

by Pat Diener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessel 5-star
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Nov 09, 2024 -

Newport Lexus responded

Hi Pat, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Newport Lexus goes above and beyond! From being greeted by the welcoming staff to Mitch is sales to Joey in service, unbelievable customer service! More

by Darryl D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi Darryl, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

Joey with NB Lexus service dept is the absolute best! Quick to respond to any of my questions and equally as quick to get my problems solved. He’s an asset NB Lexus! More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Nov 06, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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