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Newport Lexus

Newport Beach, CA

4.9
2,395 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,395 reviews

June 01, 2025

Great and punctual service, they also provided a video update with the repair via text message link More

by abenyameen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Peter Perez, Arlyn Apodaca, Joey Wilchek, Roberto Nunez, Melissa Alarcon, Martin Roach, Rudy Esqueda, Jorge Valdez
Jun 04, 2025 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 31, 2025

Joey Wiichek is the best. He is the reason I hold onto my Lexus. Keep up the great work More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 04, 2025 -

Newport Lexus responded

Gus, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Allen Bendix Service Director - Newport Lexus 949-477-7053 abendix@group1auto.com

May 31, 2025

I've never met a salesman like Greg who visits a customer's house and solves a problem in my 80s life. More

by gooahm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Brawley
Jun 01, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2025

Professional and helpful people and excellent service. I would definitely recommend going to Newport Lexus! More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Tony D'Amato
Jun 03, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2025

Excellent dealership! Anthony my salesman and Joe Eller the used car manager were both really helpful and customer friendly. Joe Eller worked with me to help solve a prob More

by jerrysocal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Eller , Anthony Troxler
Jun 03, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2025

Service advisor Kevin N is the best - keeps you informed and great to work with More

by lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin N
Jun 03, 2025 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2025

My service rep Joey was very helpful. He even checked to make sure my maintenance requirement warning was cleared off my screen. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 04, 2025 -

Newport Lexus responded

Hi Sean, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We hope you have a great day!

May 30, 2025

Newport Lexus is a top notch dealership. They are Very caring, and accommodating to your needs and concerns. More

by Jillcrafty
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Jun 01, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2025

Service is always great here. Been working with Joey for awhile and he’s awesome to work with. Ask for him the next time you need a service done More

by Sookasum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 01, 2025 -

Newport Lexus responded

Hello, we're happy you found our staff Joey to be so supportive during your experience here at Newport Lexus. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

I have received a wonderful service last week for my car. That’s great service More

by Hilaco.ltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin N
May 30, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.