
Newport Lexus
Newport Beach, CA
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I have bought 5 Lexus's from Newport Lexus. Great service from Joey Wilchek every time I go in to have our cars serviced. My wife and I both drive a Lexus. We Love them. Great service from Joey Wilchek every time I go in to have our cars serviced. My wife and I both drive a Lexus. We Love them. More
I’ve had two ES 350 Lexus from Newport Lexus dealership. The cars have performed very, very well, I have worked with Joey Wilchek during that time. I am find him to be very Competent. He is knowledgeable, t The cars have performed very, very well, I have worked with Joey Wilchek during that time. I am find him to be very Competent. He is knowledgeable, thorough patient and the best service manager I’ve ever worked with. Thanks, Joey. More
Service (appt) was quick (compared to a Toyota dealership). Hints to me that Lexus Newport does NOT overbook. Waiting at dealership is super comfortable as well. Communicating with Roberto M was a dealership). Hints to me that Lexus Newport does NOT overbook. Waiting at dealership is super comfortable as well. Communicating with Roberto M was a pleasure - kind & patient dude! In truth, I wanted to score this dealership a 4 out of 5 stars only: for some reason my mileage (in) went from 1011 to 1014 miles (out). That’s quite a long driveability check. For reference, I have a 2009 Odyssey that was diagnosed with a recall transmission judder and its test drive was less than 3 miles. Dealing with Roberto M though pushed my review through to the maximum 5 stars. Thank you Roberto! More
Excellent customer service I was really impressed with the service they provided.. My car wash and I was ready to go before the time anticipated. the service they provided.. My car wash and I was ready to go before the time anticipated. More
Wonderful experience! Chis was very knowledgeable, professional and made the process very smooth. He kept us posted on the entire process. He took the time to make sure I Chis was very knowledgeable, professional and made the process very smooth. He kept us posted on the entire process. He took the time to make sure I was comfortable with the car before leaving. More
Pleasant experience all the way around . Joey our service consultant is the best in the industry! Unbelievable customer service and always exceeds our expectations Joey our service consultant is the best in the industry! Unbelievable customer service and always exceeds our expectations More