Newport Lexus
Newport Beach, CA
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Peter Perez was my service advisor and I was very pleased with him. He was very knowledgeable and professional. He took his time to explain what I needed and what service was not required until the next visi with him. He was very knowledgeable and professional. He took his time to explain what I needed and what service was not required until the next visit which saved me money. After the work was done, I was a little confused about the paper work but once again he was very patient and walked through everything with me. Next time I go there for service I will definitely ask for him again. More
I was very pleased with the service of my Lexus. Everything was done in an efficient and controlled manner. Also, everything was explained and done in a timely way by way of texting me on my ph Everything was done in an efficient and controlled manner. Also, everything was explained and done in a timely way by way of texting me on my phone so that I could see what was being done and the approximate time it would take. My service dealer, Kevin Nesl,, also apprised me of what was going on with my car.. All in all, it was a very positive experience and I am glad my car service was done at Newport Lexas. More
Transaction handled professionally courteously and honestly. All went in a smooth sailing manner. I would recommend the agency to anybody. honestly. All went in a smooth sailing manner. I would recommend the agency to anybody. More
I had appointment to have my car serviced for the routine maintenance. Kevin Nessl at Service department was very nice and professional. Everything was completed with in a few hours. maintenance. Kevin Nessl at Service department was very nice and professional. Everything was completed with in a few hours. More
We had a very positive experience at this dealership. We were in constant communication with Mitch Stayberg since the initial inquiry of purchasing a new vehicle. Was kept in the loop and provided upda We were in constant communication with Mitch Stayberg since the initial inquiry of purchasing a new vehicle. Was kept in the loop and provided updates as the vehicle was in transit from the factory. Our sales representative was excellent in making a friendly connection from initial phone call, text updates, and meeting in person. The stress of buying a new car was taken out of the equation by Mitch's calm and helpful demeanor, with no pressure and full explanation of everything related to the new vehicle. My family would highly recommend this dealership, as everyone was friendly and efficient in doing their jobs. Attitude plays a big part in being deterred from a dealership, and this Newport location was absolutely wonderful from start to finish! More
Dealership was beautiful. Staff very friendly. Our agent, Summer Curry, was efficient, knowledgeble and made the buying experience very stress free! I love my new car! Staff very friendly. Our agent, Summer Curry, was efficient, knowledgeble and made the buying experience very stress free! I love my new car! More