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Newport Lexus

Newport Beach, CA

4.9
2,309 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,309 reviews

November 26, 2024

Had an enjoyable experience from sales, financing, and service; the team was professional and efficient More

by Cristina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah
Nov 28, 2024 -

Newport Lexus responded

Hi Cristina, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2024

Kevin at Newport Lexus is fantastic! He made our experience stress-free and accommodating. Highly recommend! More

by shawnbhatt84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 26, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

November 24, 2024

Very professional in treating their guests and service rep Robert was outstanding to work with More

by Jeff Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Nov 25, 2024 -

Newport Lexus responded

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Christ take care my car very good service I want him take care my car next time More

by josephtnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
Nov 25, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Chris Clark was amazing! He had great knowledge and wonderful patience. I never felt any pressure. I was interested in 3 models of Lexus cars. He helped me decide on the one More

by richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Nov 25, 2024 -

Newport Lexus responded

Hi Richard, thank you for your kind review; we are happy to pass along your comments to Chris here at Newport Lexus! Thanks again for the recommendation, and have an amazing day!

November 23, 2024

Helpful and professional. Ready to address and answer any questions or concerns that I had..pleasant experience More

by 1basbousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin , Nessel
Nov 25, 2024 -

Newport Lexus responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

I appreciate having a personal contact with Peter Perez. He makes it easy to schedule service and handle this last problem I had with my tailgate door. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Nov 25, 2024 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

This is our second purchase from this dealership, but I would definitely say the overall level of service has gone down with the new ownership. You can tell the employees don’t seem as happy the coffee sho More

by beach_121314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Vance Remmey
Nov 27, 2024 -

Newport Lexus responded

beach_121314, Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Anthony D'Amato General Manager tonydamato@newportlexus.com

November 21, 2024

Beautiful dealership, friendly staff, exceptional amenities, always a pleasure to come down here for service, shopping, or other needs. There are closer ones to my house but I drive the extra mile fo More

by moahdriven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 22, 2024 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2024

Always request Joey Wilchek because he is so courteous and I know my service experience will be outstanding More

by Djoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 22, 2024 -

Newport Lexus responded

Hi, thanks for your praise and kind comments about Joey. Please don't hesitate to reach out to us if there's anything more we can do!

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