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Newport Lexus

Newport Beach, CA

4.9
2,303 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,303 reviews

February 07, 2025

Service advisor Kevin N. Provided excellent customer service. He was able to address our issues with the SUV. Thank you Kevin! More

by gxplorer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Feb 12, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

Solid service and friendly staff in the service department. Joey was very accommodating and helpful during my last visit. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 12, 2025 -

Newport Lexus responded

Hello Christian, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

Amber called me from the Newport Lexus to remind me about my UX250H service. She was very polite and effective in arranging the service. Today, Ali a tech service staff took my car in for service. After insp More

by Roger W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
Feb 13, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

This dealership has amazing service! Alejandro helped us out, and he was very informative and understanding of everything. I highly recommend going here. More

by Cameryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Feb 13, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

Fast and reliable service. They keep me updated on my car and even take videos and/or pictures More

by Ksaucie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 11, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2025

Excellent customer service and very professional sales staff. I will highly recommend this dealership. Awesome! More

by rjodra52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny in sales and Joe in Finance
Feb 07, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2025

The dealership was very welcoming and cozy. It had everything I’d need from coffee to snacks. The customer service was exceptional. More

by ACln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Holley, Youssef Al-Moussawi
Feb 07, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Joey Kato was amazing to work with! Positive customer service, acts and responds quickly and keeps his word. Truly recommend him if you’re looking to buy a car. Made the buying process More

by ysolis530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kato at Newport Lexus
Feb 07, 2025 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

They have upgraded checkin and checkout for service. I was done in 70 minutes today. More

by pwdaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 10, 2025 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2025

Joey Wilchek always offers excellent service. He provides timely updates and is always pleasant when servicing our needs. The team is friendly and helpful. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 10, 2025 -

Newport Lexus responded

Hi Marie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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