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Newport Lexus

Newport Beach, CA

4.9
2,342 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,342 reviews

February 24, 2025

Yesterday, I came here for maintenance, and Joseph was the one who attended to me. I must say, he is a true gentleman, very patient and friendly. After my car was serviced and I left, I noticed a slight s More

by claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Feb 28, 2025 -

Newport Lexus responded

Claire, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

Berry good! It was a very happy and satisfying day, I was lucky to meet Lexus and John. More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jone park
Feb 28, 2025 -

Newport Lexus responded

Hello Scott, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 23, 2025

Very nice place but Peter estimated time not as promised 1:45 vs more than 3hrs. I checked the link to see my car status the link not working. Very disappointed today. More

by hdong66442
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 28, 2025 -

Newport Lexus responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (949) 477-7107 when you have a chance. Thank you, and we look forward to hearing from you.

February 23, 2025

All the employees are very nice , pilite and professional that’s why I keep going there . More

by Cecilia Cherny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 24, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2025

My service guy Sean is the best and they have the best prices around in the surrounding areas. More

by Tomuchla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 24, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2025

Hi this will be my first Lexus my last 3 cars have been Mercedes I have heard nice things about Lexus but also have to tell you our sales guy Joey kato was awesome I have to tell u I dread car sales guys b More

by Sherrijacklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Feb 28, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2025

The staff was friendly and the service was quick and easy. Would definitely come back again! More

by 3898alondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 28, 2025 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2025

Mo devotes more energy listen to customer and learns what we need then offers suggestions and shows what are available. Sincere and helpful to match customer’s need than to push sale. Very likely perso More

by Angela Chi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Feb 24, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 22, 2025

I appreciate the efficiency of Service Advisor Joey Wilchek. X x x x x x More

by jmpljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 24, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 22, 2025

The people work there are very polite and professional, especially Peter Pérez. He is very kind. I’m happy that I brought my car there, they are honest. You can’t ask for more than that. More

by Myra0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 24, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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