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Newport Lexus

Newport Beach, CA

4.9
2,672 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,672 reviews

July 29, 2016

Great service From the manager to our salesman Newport Lexus IS like no other. Would highly reccomend. Bobby and Shooter are the best. We have bought 6 cars from N More

by Linda david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, "Shooter" Schuetter, Matt Mahjoob
Aug 01, 2016 -

Newport Lexus responded

Hi Linda, Wow! We couldn't be more grateful for this review and for your loyalty to us here at Newport Lexus! Bobby and Shooter are all-stars and we're so proud to see that they provide you with the service you deserve. Thanks for being a part of the Newport Lexus family and enjoy another Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2016

Excellent Very courteous, efficient, and organized. My service was completed in a timely manner. I drop my vehicle off for service and get a rental I never ha More

by Jesgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Albert Lara
Jul 29, 2016 -

Newport Lexus responded

Thank you for this quality review. We're so pleased to read that your experiences here are always great ones. We'd like to let you know how much we appreciate your business and we're looking forward to serving you for many years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2016

Everyone cares you are happy with service Everyone concerned I got the service I wanted and happy with results. Needed warranty work on sealer for car and did excellent work to correct defecti More

by toms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter, Sarah Engel, Sean Tafoya
Jul 29, 2016 -

Newport Lexus responded

Thank you for taking the time to leave this positive review. It's a pleasure to see that our team provided you with a quality experience and were able to fix the issue with the defective sealer. We hope your vehicle is treating you well and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 26, 2016

Great Experience! I was wary about going to Newport Lexus seeing as how the address might be cause for higher prices alone but I couldn't have been more wrong. I worke More

by NXSuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Greg Lawson
Jul 26, 2016 -

Newport Lexus responded

Thank you for taking the time to share this awesome review! We're proud to hear that Gary and Arlyn have both provided you with the quality service that you deserve. Please know how important your business is to us and we'll continue to show you that your satisfaction is most important to us. Thank you for choosing Newport Lexus and we're looking forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 24, 2016

From 1 month to 1 day Today I drove away in a new car that 24 hours ago was just a considerable candidate for my next car at my lease-end in one month. Jorge Urquidez was a More

by JuliaRCastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Jul 25, 2016 -

Newport Lexus responded

Hi Julia, Thank you for this amazing review. Jorge is an all-star and we're so happy to hear that he helped you drive home in your first Lexus! The CT200h is a great vehicle that we know you're going to love driving for many years to come! Welcome to the Newport Lexus Family and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 24, 2016

New car Shooter went above and beyond and made it a smooth and painless experience for me! I will definitely recommend you and Newport Lexus! Thank you Shoo More

by Katbui77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter
Jul 25, 2016 -

Newport Lexus responded

Thank you for this 5-star review! Shooter is a great member of our team and it's no surprise that he made your experience here one that you won't soon forget. Thanks for stopping by and we hope that we can serve you again very soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 23, 2016

Service my car What can I say , I have no problems, they fixed my car, I waited, I read , watched TV , had something to eat , Peter kept me informed on the progress, More

by Senior
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jul 25, 2016 -

Newport Lexus responded

Hi Barbara, Thanks for this awesome review! We couldn't be happier to hear that Peter provided you with a positive experience and you enjoyed our customer lounge. We thank you for choosing Newport Lexus and are looking forward to seeing you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 22, 2016

Best customer service I've see Gary was awesome not only was he knowledgeable person he was honest fair and the most important approachable. I would recommend any interested in a Le More

by Jmerc85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Jul 22, 2016 -

Newport Lexus responded

Thank you for taking the time to leave this positive review. Gary is a great asset to us here and it's no surprise that he made your experience here a memorable one. We appreciate you stopping by and should you ever have any questions, please don't hesitate to ask us or Gary! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 22, 2016

People are friendly. The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very fri More

by Magicbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Joseph Garcia, Sarah Engel, Peter Perez, Arlyn Apodaca, Anita Rami
Jul 25, 2016 -

Newport Lexus responded

We welcome customers of all races and walks of life here at Newport Lexus and ensure you that we do not show preferential treatment to one group over another. Individuals that have appointments are served first before walk-in appointments, which is why other individuals may have been helped before you. If you'd like to discuss this further, please feel free to contact me. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 21, 2016

VERY SATISFIED WITH MY PURCHASE My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped More

by BSNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Maria Moayed
Jul 21, 2016 -

Newport Lexus responded

We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Maria and Sarah provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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