Newport Lexus

No-Stress Experience I love my new car!!! It was a great experience. I didn't feel pressured and didn't get the typical "car salesman" approach. Mike Shimon was very in I love my new car!!! It was a great experience. I didn't feel pressured and didn't get the typical "car salesman" approach. Mike Shimon was very informative and efficient. He had the answers to all of my questions. He was persistent but not pushy. He followed up with emails and when I was finally ready to move forward with purchasing a car, it was a no-stress process. I did go to other dealerships in my quest to finding the right car for me, and I'll admit because of the service, pleasant staff and signature awards, I returned to Newport Lexus. A big aloha to Scott Young as well for his service :) More

Best car buying experience I've had to date. I didn't walk in to Newport Lexus to buy a car, I went in for technical information about the four wheel drive operating system on the GX 470. Craig J I didn't walk in to Newport Lexus to buy a car, I went in for technical information about the four wheel drive operating system on the GX 470. Craig Jones gave me the info I needed and showed me a Certified pre-owned 470 on the floor. One hour later, it was mine. The lexus Pre-Owned Program, the price, along with the condition of the SUV and the professional non-pressure conversation with Craig sold me. When I'm ready to buy my wife a car, Newport Lexus will definetely be my first stop. I don't remember ever hearing the word "no". All the best Bill Calhoun More

Amazing! Buying a car from Lexus was such an easy, great experience. They were super helpful and not pushy and had great customer service. George was great and Buying a car from Lexus was such an easy, great experience. They were super helpful and not pushy and had great customer service. George was great and has continued to check in on since purchasing a car. I would definitely recommend Newport Lexus to anyone looking for a new car! More

George U. is a true professional! Just what I wanted in a car buying experience: Efficient, Straightforward, and Professional from start to finish. I'll definitely be calling George Just what I wanted in a car buying experience: Efficient, Straightforward, and Professional from start to finish. I'll definitely be calling George again for my next Lexus! More

Straight forward buying experience I initiated contact via an online chat. Eddy followed up with me during regular business hours the following day and we made arrangements to meet up a I initiated contact via an online chat. Eddy followed up with me during regular business hours the following day and we made arrangements to meet up after I was off work. We took a quick look at the ES350 in the trim we wanted but had already made up our mind. For me, we just had to agree on a price. I'm work in finance and had done my homework so I appreciated Eddy's straight forward and transparent approach. I was happy with the sale price. The only downside of the experience was the less than appealing offer for our trade-in. We decided to sell it ourselves. With a price, residual, money factor and fee's/doc costs all sorted we met with Scott to finish up the deal. This was a smooth process and I enjoyed the fact that he didn't push the extras too hard. A simple "no thanks" was all that was needed. Now that the paperwork was done it was time for some pictures with the new car. My wife loved the pictures with the bow. Some may find it a bit cheesy but we thought it was a nice touch. Eddy finished up with a quick walkthrough and helped sync up her phone. We drove home in style, happy with our new car and satisfied with the buying experience. I would happily refer friends and family to Newport Lexus. More

Gary made it a fun experience! The entire staff was professional and friendly! Gary goes above and beyond to be informative and helpful. I also appreciated the Big Red Bow on top The entire staff was professional and friendly! Gary goes above and beyond to be informative and helpful. I also appreciated the Big Red Bow on top of the car! :) Thank you Gary! More

Mark Marino: Sales Professional Par Excellence! I am from Rancho Mirage, California, and had a dismal experience close to my home at Desert Lexus prior to coming to Newport Lexus. I called Newport I am from Rancho Mirage, California, and had a dismal experience close to my home at Desert Lexus prior to coming to Newport Lexus. I called Newport Lexus to say I'd be coming on a Sunday at 1:30 pm. And then, I met extraordinary sales professional, Mark Marino! Mark was superlative in delivering everything I wished to accomplish in a very complicated three-part transaction. (1) I needed to turn in my recently deceased husband's 2012 Lexus still under lease; (2) I wanted to sell my 2011 Jaguar XJL Super still under monthly purchase; (3) I wished to obtain a new black with parchment interior Lexus ES350 at a considerably lower monthly lease rate than my Jag was costing me. Mark greeted me warmly and spoke of the loss of my wonderful husband. He listened patiently while I explained my goals for the above-mentioned complicated transaction. He met every requirement for professionalism, and was confident that Newport Lexus could accommodate my needs. And he did. He also walked me through the process with the financial team after we struck a deal. Moreover, Mark drove my new Lexus (having been coated with the "special sauce") down to Rancho Mirage. He spent nearly an hour in the car educating me on the amazing features of the Lex, and watched while I learned, guiding me each step of the way. Then, after I most gratefully bought him dinner, Mark drove my 2011 Jaguar back to Newport for resale. I love my new Lexus. I was and am completely convinced I got a fair deal. I am incredibly pleased with the kindness and expertise of Mark Marino. I will recommend him-- and Newport Lexus-- to my friends every opportunity I get. I will also tell the car jockeys at my club what a great deal I got from Newport Lexus. More

Bought a new car - Thank you Gary! We had a 10 year old IS 300 that we lived, but it was time for a new car. We worked with Gary Kalagian and couldn't have had a better experience. Gary We had a 10 year old IS 300 that we lived, but it was time for a new car. We worked with Gary Kalagian and couldn't have had a better experience. Gary was super patient with us as we went back and forth with our decision. We finally decided on a car, and he worked hard and quickly found us the exact car we wanted. It was delivered from another dealership from Riverside, and when we took delivery, the car was perfect. Gary took a lot of extra time to not only walk us through the car's features, but he helped us setup all the new technology features in the car to our preference. The best part was that Gary was never pushy with us, never lost patience with us, and assured us that our relationship doesn't end with the purchase, but that he would be there to help us with the car throughout it's life. We're thrilled to have our new CT200h and we're looking forward to our next Lexus. No doubt we will be working with Gary again. More

The most wonderful car shopping experience ever I went to several dealerships looking for a car, and nothing compared to the experience that I had at Newport Lexus. Your entire staff was professiona I went to several dealerships looking for a car, and nothing compared to the experience that I had at Newport Lexus. Your entire staff was professional, friendly, and went above and beyond while helping me find the car of my dreams. Andy Tran and Joseph Garcia are true assets to your team, and followed through on delivering a positive experience, making my car buying process flawless. The location is not only beautiful, but your entire staff was welcoming and remembered me each time I came back. I will never buy a car from anywhere else besides Newport Lexus. THANK YOU ANDY TRAN AND JOSEPH GARCIA FOR ALL OF YOUR HELP!!! More

One Great Dealership --- Newport Lexus!! This is my 4th Lexus purchase, and I can honestly say it was the BEST buying experience I've ever had! The sales people, Chris Ramos and AJ D'Amato II This is my 4th Lexus purchase, and I can honestly say it was the BEST buying experience I've ever had! The sales people, Chris Ramos and AJ D'Amato III, were always respectful, honest, and carried themselves with integrity. Not only did they exceed my expectations, but they've made Newport Lexus the ONLY Lexus dealership I'll ever visit. They have my highest recommendation. Thanks again! ~ Brent M. More