Newport Lexus
Newport Beach, CA
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Great service From the manager to our salesman Newport Lexus IS like no other. Would highly reccomend. Bobby and Shooter are the best. We have bought 6 cars from N From the manager to our salesman Newport Lexus IS like no other. Would highly reccomend. Bobby and Shooter are the best. We have bought 6 cars from Newport Lexus. More
Excellent Very courteous, efficient, and organized. My service was completed in a timely manner. I drop my vehicle off for service and get a rental I never ha Very courteous, efficient, and organized. My service was completed in a timely manner. I drop my vehicle off for service and get a rental I never have to wait I am in and out within 10 to 15 minutes. More
Everyone cares you are happy with service Everyone concerned I got the service I wanted and happy with results. Needed warranty work on sealer for car and did excellent work to correct defecti Everyone concerned I got the service I wanted and happy with results. Needed warranty work on sealer for car and did excellent work to correct defective sealer on car when originally purchAsed More
Great Experience! I was wary about going to Newport Lexus seeing as how the address might be cause for higher prices alone but I couldn't have been more wrong. I worke I was wary about going to Newport Lexus seeing as how the address might be cause for higher prices alone but I couldn't have been more wrong. I worked with Gary to find my first Lexus and he was wonderful! He well exceeded my expectations and I fully anticipate he as well as Aryln in Service and the rest of the Newport Lexus staff will continue to do so in the future! Thank you Newport Lexus! More
From 1 month to 1 day Today I drove away in a new car that 24 hours ago was just a considerable candidate for my next car at my lease-end in one month. Jorge Urquidez was a Today I drove away in a new car that 24 hours ago was just a considerable candidate for my next car at my lease-end in one month. Jorge Urquidez was a very pleasant consultant to work with. He went above and beyond to make sure I ended up with the car I truly wanted. Yesterday he made a compelling argument for consideration when discussing options and deals for when the time was right if I had chosen to go with a Lexus. Fast forward 17 hours later- I drove away in my very first Lexus. I've been a loyal VW owner since 2008, but today I have happily became part of the Lexus family. I am now a proud driver of a 2016 CT200h. Thank you Newport Lexus and Jorge for making this possible! More
New car Shooter went above and beyond and made it a smooth and painless experience for me! I will definitely recommend you and Newport Lexus! Thank you Shoo Shooter went above and beyond and made it a smooth and painless experience for me! I will definitely recommend you and Newport Lexus! Thank you Shooter! More
Service my car What can I say , I have no problems, they fixed my car, I waited, I read , watched TV , had something to eat , Peter kept me informed on the progress, What can I say , I have no problems, they fixed my car, I waited, I read , watched TV , had something to eat , Peter kept me informed on the progress, Thanks much. Barbara Hamilton More
Best customer service I've see Gary was awesome not only was he knowledgeable person he was honest fair and the most important approachable. I would recommend any interested in a Le Gary was awesome not only was he knowledgeable person he was honest fair and the most important approachable. I would recommend any interested in a Lexus to Gary. More
People are friendly. The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very fri The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very friendly. I would like to make a suggestion that if the workers in service department(receiving cars for car wash or service)treat non-while people same as they treat whites. I always felt got left behind when I drove in earlier than any whites. They would serve the whites first then come back to me. I don't think it is a very good business practice. We pay the same money for the vehicle and service. We should be treated equal. Please improve and enhance the attitude of those employees at service area. I forgot the name but there is a white woman working there always makes me feel that I am not welcome there. Don't know why. More
VERY SATISFIED WITH MY PURCHASE My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped me pick out the perfect car. Sarah walked me through the finical process very quickly and efficiently. Next time I am looking for a new Lexus I will definitely be back here.And definitely send others friends and family to Newport Lexus. More











