Newport Lexus

Jorge is the best! After driving a Mercedes for over 16 years, I am happy to report that I'm now a Lexus owner and couldn't be happier! I was lucky enough to work with After driving a Mercedes for over 16 years, I am happy to report that I'm now a Lexus owner and couldn't be happier! I was lucky enough to work with Jorge Urquidez, who not only guided me through the process, but he did so with a positive attitude and passion for all that is Newport Beach Lexus. I was originally on the wait list for the new NX but with Jorge and Scott Young's assistance I was able to drive off the lot with the new 2015 RX350--all of this and they took care of trading in my Mercedes GLK350 as well. Jorge exemplifies many things: he's honest, patient and ethical, his communication skills are above reproach, his sense of humor, confidence and commitment to his job is evident by his hardworking energy and creative intuition. Jorge's knowledge and enthusiasm is infectious...his exceptional service and follow-through has won me over and I plan on referring all my friends (and many Mercedes Benz owners) over to Jorge! I'm extremely thrilled with my entire Newport Beach Lexus experience--the dealership is exquisite, and everyone I had the privilege to come in contact with was incredible. My past car buying experiences pale in comparison to this last purchase at Newport Beach Lexus---what a difference working with Jorge can make! More

New Purchase The staff was friendly and helpful during my purchase. I did a lot of shopping at other dealerships before returning to Newport Lexus. My purchase w The staff was friendly and helpful during my purchase. I did a lot of shopping at other dealerships before returning to Newport Lexus. My purchase was quick and easy. Jorge and Scott continue to follow up, answer questions and provide great service! Thanks for the continued support. Sincerely, Teresa Lewis More

Our best new vehicle buying experience....ever!! We had been sent to another Lexus Dealership through the Costco car purchase program. We wanted a second price quote and were referred to Mr. Bill Pi We had been sent to another Lexus Dealership through the Costco car purchase program. We wanted a second price quote and were referred to Mr. Bill Pippin at Newport Beach Lexus by my son. Bill was very warm and welcoming and offered us a no haggle price that was comparable to the Costco price. We decided to buy from Newport Beach Lexus due to Bill Pippin, their location and excellent reputation for outstanding customer service. Jorge Urquidez was the salesman assigned to us. Jorge was at all times very friendly and was extremely patient in explaining all the features on our new 2015 RX350. On several occaisions, he has asked us to call him or come into the dealership with any questions or concerns that we may have. His care and service to us has been exceptional. We have highly recommended Jorge and Newport Beach Lexus to our friends and family. Scott in Finance was very straight forward and pleasant. He was very helpful and professional in explaining all options to us such as the extended warranty program. We had a very good, comfortable experience with Mr. Young. We are very satisfied with our purchase and subsequent service from Newport Beach Lexus. We are planning on returning in the near future to purchase another vehicle. Please thank everyone at Newport Beach Lexus for providing such a comfortable buying experience. More

Absolutely great! Jorge was terriffic in so many ways. Keep him! Sarah was terrific too. Newport is a great dealership and has a top-notch team of super stars. Jorge was terriffic in so many ways. Keep him! Sarah was terrific too. Newport is a great dealership and has a top-notch team of super stars. More

Huge Fan of Newport Lexus, Thanks Jorge! I just recently purchased my second vehicle from Newport Lexus, working with Jorge Urquidez. The first purchase was so smooth and I loved the car (RX I just recently purchased my second vehicle from Newport Lexus, working with Jorge Urquidez. The first purchase was so smooth and I loved the car (RX), but what brought me back to Newport Lexus was the dealership itself. It is so pleasant to be there, so calm and quiet. Free car washes are a pleasure as you can hang out in its nice environment, get some work done or watch TV while enjoying a bite at the cafe. Getting the car serviced is simple as they get you in and out and on your way with your nice loaner vehicle so that you don't lose downtime. There isn't the factory-like environment and long waits in uncomfortable waiting rooms you find at most car dealerships. We looked around at several comparable car makes just to do our due diligence but no car dealership we found can compare to Newport Lexus and no car could beat what we found for the price. Jorge was knowledgeable and helpful as well as patient as my family made the choice of the perfect vehicle for us. We ended up with a GX which I absolutely love. The buying/trade-in process was as pleasant as possible and Jorge's follow-up and follow-through has been great so far. I am looking forward to visiting Newport Lexus and working with Jorge for years to come. More

What an awesome Lexus Dealeshio My experience at newport Lexus dealership was outstanding ! I made a phone call to A.J. At the newport Lexus dealership and I know that I owe a big T My experience at newport Lexus dealership was outstanding ! I made a phone call to A.J. At the newport Lexus dealership and I know that I owe a big Thank you to him. Craig was my amazing salesman and made it all happen for me. I love my RX 350 what a luxury it is. I'm so pleased with Craig and your dealership. Professional, friendly and excellent at teamwork . Craig thank you for taking the time to go over everything about my car so I would feel comfortable driving my Lexus . Craig your so genuine and such an asset to your dealership. Referrals are forthcoming and that is the best way for me to say thank you. Kind regards, Laurie F More

Great car buying experience. Working with the team at Newport Lexus was a real pleasure. Everyone is very friendly, and from the moment you walk through the door you feel welcome. Working with the team at Newport Lexus was a real pleasure. Everyone is very friendly, and from the moment you walk through the door you feel welcome. Jorge knows his stuff, and really helped me with finding the exact car I wanted and getting it set up. Bobby worked with me on the lease terms and made the numbers work exactly how I needed them to. Greg was incredibly informative with the extras packages, which led me to adding the cilajet, door ding protection, and tire/wheel package. When I drove my new car off the lot, I couldn't have been happier. I'll never buy a new car from anyone else!! Thank you guys very much, and I look forward to working with you in the future! More

No Haggling! That's all I'm going to say One of the best buying car experience I have had. The Salesman was very knowledgeable and there was no pressure during the whole buying experience. One of the best buying car experience I have had. The Salesman was very knowledgeable and there was no pressure during the whole buying experience. Definitely would go back there to buy another car and have already referred my friends there. More

Love my car...great experience I usually dread buying a new car. The stereotype of car salesmen usually turns me off. But Jorge was wonderful! Extremely patient and knowledgable. I usually dread buying a new car. The stereotype of car salesmen usually turns me off. But Jorge was wonderful! Extremely patient and knowledgable. He even drove my old car home for me and came back the next day to program my garage door opener. Unbelievable! Never have I had such wonderful service. Sarah in finance was also great! Thank you so much Chris Morgan More