Newport Lexus

Excellent Buyer Experience I leased a 2015 Lexus ES from Newport Lexus and it was the best car buying experience I've ever had. They are professional, accurate, and their facili I leased a 2015 Lexus ES from Newport Lexus and it was the best car buying experience I've ever had. They are professional, accurate, and their facility is second to none. Have been to other Lexus dealers such as Mission Viejo and Jim Falk in Beverly Hills, and they were high pressure and didn't have the selection of Newport Beach. I especially want to commend Bob Minton as he immediately understood my needs and met them without games or excuses. He tells it like it is and I recommend anyone considering a new or used Lexus to seek out Bob at NBL. I'm also telling my friends considering a new car to get a Lexus from him. More

Wish I had gone here first! I'm so glad I ended up here finally. For months before I shopped around because choosing a car to purchase is right up there with choosing a spouse. O I'm so glad I ended up here finally. For months before I shopped around because choosing a car to purchase is right up there with choosing a spouse. Other dealerships are nightmares - I felt like I needed to enter the witness protection program to stop the incessant calls! I dreaded having to do the rounds again. I narrowed down my choices and saw that Newport Lexus had the exact car I wanted. I showed up at 8:45PM thinking there would definitely be some eye rolling that I came at the very last minute. But Jorge was just strolling along and had no problem giving me a test drive right as they were closing up shop. He didn't pressure me for my info or try to sell me hard...he thought I was just test driving. Well...I decided to buy the car. They gave me a really truly good deal (a week later I was still checking just to make sure I had indeed gotten a good price). Anyways we closed the shop down...and as it was 12AM Jorge offered to bring the car to my house and have me sign the papers there. I ABSOLUTELY LOVE THE CAR (RX450h) and anytime I have questions Jorge is very responsive to answering me via text. Poor guy - I text him about random things I could easily find in the owner's manual...but he really knows his stuff. I mean the SALES guy ACTUALLY KNOWS WHAT HE IS TALKING ABOUT (unlike on another OC Lexus sales floor). Their standard line is that "everyone is family" and while that's a little too cheesy for me to get behind - what I do have to say is they go above and beyond to provide excellent customer service (EVEN AFTER THE SALE!!!!). They've got a class act operation going there and I've been impressed with everyone. That's it. More

Andy Tran - the non-sales guy, sales guy. Quiet. Left me alone to make my own decisions. Did not trash talk the competing brand. The Mercedes sales guy across the street said that Lexus is mad Quiet. Left me alone to make my own decisions. Did not trash talk the competing brand. The Mercedes sales guy across the street said that Lexus is made from recycled steel. I would buy a car from Andy again. I guess that's all that matters in a review. :) More

A great experience. Eddy Lin was an absolute pleasure to work with. Originally, I had contact with Teresa, who set up an appointment for me with Eddy. Teresa is great, Eddy Lin was an absolute pleasure to work with. Originally, I had contact with Teresa, who set up an appointment for me with Eddy. Teresa is great, by the way. He was prepared for our appointment, and asked me questions, in order to know which car was really best for me. Bill and Chris were also nice to deal with. Great experience. More

Very knowledgable and courteous Gary kalagian and Chris Clark were extremely helpful, knowledgable and overall nice to do business with . We are very excited about our new Lexus suv! Gary kalagian and Chris Clark were extremely helpful, knowledgable and overall nice to do business with . We are very excited about our new Lexus suv! More

The Perfect Car Buying Experience! Love my NEW RX350! Newport Lexus is a great dealership! Everyone I came into contact with was very professional and helpful. Mark Marino and Bill Pippin communicated cle Newport Lexus is a great dealership! Everyone I came into contact with was very professional and helpful. Mark Marino and Bill Pippin communicated clearly and respectfully every step of the way! Their level of professionalism coupled with their level of expertise sealed the deal! I knew I was buying a top quality vehicle at a great price! Mark also took the extra time to walk me through all of the features in my RX350 to make sure I would thoroughly enjoy my new vehicle! Newport Lexus is my absolute first choice! Thank you Mark and Bill! Deanna Rule More

Made it easy I was very impressed with all involved in my car purchase at Newport Lexus. Even the owner came down to introduce himself. The car was sparkling cle I was very impressed with all involved in my car purchase at Newport Lexus. Even the owner came down to introduce himself. The car was sparkling clean when I came to pick it up and my salesman, Craig Jones, spent at least 30 minutes showing me how everything works. I always felt like I was their top priority through out the whole transaction. More

Jorge made the deal happen Jorge Urquidez did a fantastic job of working with us to get us the best deal possible. No high pressure sales pitches, just friendly suggestions. I w Jorge Urquidez did a fantastic job of working with us to get us the best deal possible. No high pressure sales pitches, just friendly suggestions. I will go back to him next time we need a Lexus. On a Sunday night, he stayed at the dealership, which closes at 7, till 10 o'clock to get the deal done and teach us about our new car. Overall, we had a great experience. Buy from Jorge!!! In addition, Chris Senesac did a great job explaining the terms and details of the deal from the finance side. He also stayed till 10 pm on a Sunday night to close the deal. Pleasure to work with. More

Gary was a pleasure to work with Gary reached out to let me know he had deals with my lease coming up; we set an appointment and he was on time. He was friendly, not aggressive, frien Gary reached out to let me know he had deals with my lease coming up; we set an appointment and he was on time. He was friendly, not aggressive, friendly, worked with the info I gave him, was helpful and considerate. I'd use him again and recommend him anytime! Sarah was also great to work with. More

My New CT 200h Gary was fabulous, not over pushy. Gary was extremely professional, knowledgeable and classy. The Lexus CT 200 sells itself with it's performance and Gary was fabulous, not over pushy. Gary was extremely professional, knowledgeable and classy. The Lexus CT 200 sells itself with it's performance and quality built feeling. I love my new car & hope to enjoy many years of driving! Thank you, Newport Lexus! Stay Classy! Pam Sainick More