Newport Lexus

Jorge was outstanding. My experience started off on the wrong foot. I requested an experienced salesperson. I was given one with one month on the job (Sangjae) who didn't My experience started off on the wrong foot. I requested an experienced salesperson. I was given one with one month on the job (Sangjae) who didn't know inventory or prices. I don't fault him. blame this on the receptionist as I made it very clear when I arrived that I wanted to talk to someone experienced who was not new on the job. After 10 minutes I asked for a new salesperson and almost left as I was waiting for someone. Jorge came to the rescue. He knows the product, he's genuine and a straight shooter. Loved him and would recommend him to anyone looking to buy or lease a Lexus. Had it not been for Jorge, the ratings above would have been very different. Also, I was in email contact with Greg Brawley during the day, told him I was going to come by after work and he never bothered to respond. He was not there when I arrived. Sarah in Finance was efficient and friendly. More

Lexus Purchase made easy I purchased a car for my wife from Bob Minton and I must say this was as easy and quick as I could hope for. Bob was great to deal with and helped ar I purchased a car for my wife from Bob Minton and I must say this was as easy and quick as I could hope for. Bob was great to deal with and helped arrange surprising the wife. Newport Lexus was a great place to make a purchase. I would definitely recommend this dealership to friends and would encourage them to talk to Bob. Rob More

The best dealer First time visited Newport Lexus and this place looked amazing. I've never had such a great experience buying a car. Thank you, I will recommend every First time visited Newport Lexus and this place looked amazing. I've never had such a great experience buying a car. Thank you, I will recommend everyone to visit Newport Lexus. More

Excellent service This was a very simple and quick transaction. I do not remember who i dealt with at finance but i appreciated him not upselling me. He asked once and This was a very simple and quick transaction. I do not remember who i dealt with at finance but i appreciated him not upselling me. He asked once and i said no and he didn't push. A.J. Was also very good in helping us with a issue after the sale. Thanks. More

Lexus experience Jorge was our sales associate and he was very attentive to our specific needs and requests. We were a little pressed for time and he was able to get u Jorge was our sales associate and he was very attentive to our specific needs and requests. We were a little pressed for time and he was able to get us in and out in enough time. He even took the time a couple days later to go over all the features with me. The best car buying experience I've ever had. Thank you Jorge More

Andy is awesome! Andrew Tran is a great salesperson. He found the car that I wanted with all the extras that I was looking for. Him and his team made purchasing my car Andrew Tran is a great salesperson. He found the car that I wanted with all the extras that I was looking for. Him and his team made purchasing my car very easy. I would recommend him to anyone looking to buy a car. More

Newport Lexus is the BEST! After shopping at several Lexus stores, I decided on Newport Lexus. Everything about the experience was the best, but most importantly they beat ever After shopping at several Lexus stores, I decided on Newport Lexus. Everything about the experience was the best, but most importantly they beat everyone on price. Great store with great prices! Mike Shimon made everything so smooth and easy. He is the BEST! I highly recommend Mike. Great experience! More

Craig is the best! Craig Jones was an exceptional salesman. He made my experience at Newport Lexus a memorable one! I will definitely be going back to him for my future Craig Jones was an exceptional salesman. He made my experience at Newport Lexus a memorable one! I will definitely be going back to him for my future cars and recommending everyone I know! I am a very happy customer! More

Jorge is the best! After driving a Mercedes for over 16 years, I am happy to report that I'm now a Lexus owner and couldn't be happier! I was lucky enough to work with After driving a Mercedes for over 16 years, I am happy to report that I'm now a Lexus owner and couldn't be happier! I was lucky enough to work with Jorge Urquidez, who not only guided me through the process, but he did so with a positive attitude and passion for all that is Newport Beach Lexus. I was originally on the wait list for the new NX but with Jorge and Scott Young's assistance I was able to drive off the lot with the new 2015 RX350--all of this and they took care of trading in my Mercedes GLK350 as well. Jorge exemplifies many things: he's honest, patient and ethical, his communication skills are above reproach, his sense of humor, confidence and commitment to his job is evident by his hardworking energy and creative intuition. Jorge's knowledge and enthusiasm is infectious...his exceptional service and follow-through has won me over and I plan on referring all my friends (and many Mercedes Benz owners) over to Jorge! I'm extremely thrilled with my entire Newport Beach Lexus experience--the dealership is exquisite, and everyone I had the privilege to come in contact with was incredible. My past car buying experiences pale in comparison to this last purchase at Newport Beach Lexus---what a difference working with Jorge can make! More

New Purchase The staff was friendly and helpful during my purchase. I did a lot of shopping at other dealerships before returning to Newport Lexus. My purchase w The staff was friendly and helpful during my purchase. I did a lot of shopping at other dealerships before returning to Newport Lexus. My purchase was quick and easy. Jorge and Scott continue to follow up, answer questions and provide great service! Thanks for the continued support. Sincerely, Teresa Lewis More