
Newport Lexus
Newport Beach, CA
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Great people I really had a nice experience buying my truck from Newport Lexus. Andy in sales was great without being pushy. Bobby was a class act. Very helpful. E I really had a nice experience buying my truck from Newport Lexus. Andy in sales was great without being pushy. Bobby was a class act. Very helpful. Even Sarah in the finance department was great. That's usually a part of the experience that isn't much fun too. More
Purchase of 350 ES - March 2015 Andy Tran made the purchase of my ES350 hassle free. All the detail of the transaction went smoothly and as agreed upon. Thank you Andy for making m Andy Tran made the purchase of my ES350 hassle free. All the detail of the transaction went smoothly and as agreed upon. Thank you Andy for making my car purchase a great experience. More
Best Ever! Go see Gary Kalagian I went to see Gary at Newport Lexus as recommended by a friend. Thank God I did! I'm still not sure how it was possible to get an amazing deal on a ca I went to see Gary at Newport Lexus as recommended by a friend. Thank God I did! I'm still not sure how it was possible to get an amazing deal on a car without the stress but that's exactly what happened. So easy! I'm so thrilled with my new Lexus! Love this place! Sarah in finance was a sweetheart too! More
Amazing Sangjae was really nice and helpful!!!! He helped me get the exact model I wanted and was extremely nice from the beginning and along the entire proce Sangjae was really nice and helpful!!!! He helped me get the exact model I wanted and was extremely nice from the beginning and along the entire process!! More
Wonderful experience Sangjae was very helpful. He answered all of our questions and was patient when we re-asked the same questions. he didn't push the sale. He let u shav Sangjae was very helpful. He answered all of our questions and was patient when we re-asked the same questions. he didn't push the sale. He let u shave our privacy and space to consider our purchase. More
Wonderful! Craig Jones was very on top of what he was doing. Most important of all, he respects his customers.?? He was very attentive and made the process easy Craig Jones was very on top of what he was doing. Most important of all, he respects his customers.?? He was very attentive and made the process easy and painless. He informed me of everything I needed to know about my car. He also understood that I was too excited about my new car to pay attention to most of what he was telling me so he let me know where and how I could find the information I needed in the future. Mr. Jones didn't deliver a cookie cutter car buying experience. He made sure my car buying experience was very personable and authentic. He really went about and beyond to make sure everything was perfection with my new car. He also walked me through a beautifully merchandised boutique. Joseph Garcia was a huge help with getting my phone apps set up for the car. Bobby Sento worked really hard to make sure I could get the exact car I wanted. They all made me feel like family. More
Best service! I bought a GX460 from Newport Lexus late 2014 and unfortunately got in a bad accident in Dec. 2015 where I broke my neck, but my neurosurgeon and the I bought a GX460 from Newport Lexus late 2014 and unfortunately got in a bad accident in Dec. 2015 where I broke my neck, but my neurosurgeon and the insurance adjuster (lol) said the car saved me. I haven't been able to drive for the last 6 months but contacted the dealership and was put in touch with Greg Brawley. He was absolutely wonderful and while I am still very nervous to get behind the wheel, Greg drove to the car to my house and filled the paperwork out here. Was the best experience I ever had purchasing a car. Thank you to Greg and to Newport Lexus! (It's been a week and I drove around the block..progress! :) More
Very Professional Service What can be a stressful venture turned out to be a very pleasant experience. Acquired a certified 2013 RX 350 with the assistance and guidance of our What can be a stressful venture turned out to be a very pleasant experience. Acquired a certified 2013 RX 350 with the assistance and guidance of our salesman, Sangjae You. Sangjae was very courteous and respectful of our time. We provided some basic parameters and he directed us to the right vehicles for our consideration. Subsequent to the purchase of the RX350 Sangjae drove out to our residence in Orange and gave my wife a tutorial on operating her new vehicle. That was very impressive. More
Great buying experience We recently purchased a GX460 at Newport Lexus and were thoroughly impressed with the process from start to finish. Our salesman, Sangjae You, was ve We recently purchased a GX460 at Newport Lexus and were thoroughly impressed with the process from start to finish. Our salesman, Sangjae You, was very friendly, knowledgeable and most importantly, wasn't pushy. Steve Tibbetts in finance was also very knowledgeable and a pleasure to work with. The entire experience met our expectations of what Lexus has a solid reputation for - quality vehicles and excellent customer service. More
Superior and elegant process After negative experiences at 2 other Lexus dealers (MV and Tustin), i visited Newport Lexus and was beyond impressed with their showroom and the peop After negative experiences at 2 other Lexus dealers (MV and Tustin), i visited Newport Lexus and was beyond impressed with their showroom and the people there. I worked with Eddy Lin, who helped me attain the car i wanted. He was honest and the entire process was transparent, nothing was hidden from me. He showed me the numbers in real-time and offered me an incredible deal. I was not pressured at all and was allowed to take time to evaluate all options. Eddy is mentally agile, supremely capable, and motivated to help others. The financing was super easy, and the delivery process was fun. More