Newport Lexus
Newport Beach, CA
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Great service experience Joey was great to work with and did give me a discount when I asked for it. so thanks . That said i am hoping for lower prices for service for long ti Joey was great to work with and did give me a discount when I asked for it. so thanks . That said i am hoping for lower prices for service for long time customers (car buyers and service customers). Thanks More
Great experience Everybody was polite and professional. We were very happy with Scott who assisted us on his day off. Beautiful and organized showroom with many amenit Everybody was polite and professional. We were very happy with Scott who assisted us on his day off. Beautiful and organized showroom with many amenities. My wife even bought a hat and some clothes. Thank you Newport Lexus. More
Smooth experience Thanks so much to Roberto Nunez who, not just, kept me apprised of the car repair update, but his attitude was exceptional and awesome. I really appre Thanks so much to Roberto Nunez who, not just, kept me apprised of the car repair update, but his attitude was exceptional and awesome. I really appreciated his helps. More
Just good business. Was a great experience. Mo and Bill were fantastic. They worked hard to put our deal together and make it work out. The car we traded in was purch Was a great experience. Mo and Bill were fantastic. They worked hard to put our deal together and make it work out. The car we traded in was purchased at Newport Lexes as well. More
Professional and reasonable rates Pleasant surprise on the charge, another dealership estimated a much larger expense. All employees that I came in contact with were very helpful and Pleasant surprise on the charge, another dealership estimated a much larger expense. All employees that I came in contact with were very helpful and service oriented. More
Always Helpful! Every time I've come to Newport Lexus I've been given nothing but top notch service. Dave has taken care of service for me a few times now and is alwa Every time I've come to Newport Lexus I've been given nothing but top notch service. Dave has taken care of service for me a few times now and is always very helpful. Service like this keeps me driving my Lexus! More
GS 350 Service The vehicle was completed on time and returned to me washed and ready to go. I appreciate the assistance of the service writer, Joey Wilczek. The vehicle was completed on time and returned to me washed and ready to go. I appreciate the assistance of the service writer, Joey Wilczek. More
Could not contain my wifes happiness and joy!!!!!!! First off the entire staff was amazing!!! Not only was it super quick and painless but they got us the perfect car for the perfeft price with the serv First off the entire staff was amazing!!! Not only was it super quick and painless but they got us the perfect car for the perfeft price with the service included!!! Are you kidding me??? Greg Lawson Matt Mahjoob and Steve Tibbets All made this the best car buying experience I have ever had in over 52 years and over 30 cars purchased in my life. This team made my life so simple and easy that I can not thank them enough! I am so happy to be part of thie Newport Lexus Family! More
January 27 The best salesman best service best dealership I'm very happy using Newport Lexus. I also like the free car wash and the shuttle service to the Ai The best salesman best service best dealership I'm very happy using Newport Lexus. I also like the free car wash and the shuttle service to the Airport More
Everything Excellent Found them online and did a chat to see if the car I liked was still available. Nicole was able to quickly confirm that the three cars I was interest Found them online and did a chat to see if the car I liked was still available. Nicole was able to quickly confirm that the three cars I was interested in were still available. I was then assigned a salesman who would be waiting for me when I arrived. When we arrived, I checked in at the front desk and the salesman Nasser was summoned. Nasser was very knowledgeable about the model we were interested in and was able to answer all of our concerns and detailed questions about the cars features. Very impressive indeed. Once we found the prefect car Nasser handed us off to Yasmine in finance. Once again, our expectations were exceeded. After we signed the paperwork, Nasser gave me a detailed introduction to all the cars features. He knew the car like the back of his hand. All said and done from the time I contacted the chat, drove 1:15 minutes to Newport Lexus, test drove, signed the paperwork, got acquainted with my car, the total time was 4 hours 30 minutes!!! Fantastic! That is only about 3 hours at the dealer to find the car and roll away. So nice. Based on past experiences, buying a new car is something I would compare to a root canal without nova-cane. This was just the opposite. A very nice, non stressful experience. Even during the brief wait for finance, we got to sit in the lounge which was very comfortable and relaxing with leather sofas and a small cafe. Overall A++. More












