Newport Lexus

Newport Lexus #1 I was relieved and thankful to find such a great internet salesman. His name: Eddy Lin. He was very kind as he wasn't pushy and didn't treat me like a I was relieved and thankful to find such a great internet salesman. His name: Eddy Lin. He was very kind as he wasn't pushy and didn't treat me like a number. I was also very pleased with Chris Senesac as he handled my financial paperwork. Both Eddy and Chris were complete gentlemen. I would definitely recommend Newport Lexus to anyone looking for a vehicle. I would even drive the hour out there to purchase my next vehicle. Kudos to them for excellent customer service! More

Great experience We have been looking for a new Lexus for a few months. We have been to several dealerships; however, we were not able to find the right vehicle we li We have been looking for a new Lexus for a few months. We have been to several dealerships; however, we were not able to find the right vehicle we liked, it was quite frustrating. We decided to check out Newport Lexus on a whim, and were very glad we did. The sales person who helped us was Bob Milton. He was very knowledgeable, helpful, and patient. It helped that Newport Lexus had a large variety of vehicles, colors, and options. We were initially looking for a Lexus SUV, but didn't find one in the color that we liked. We decided to test drive an ES350, and Bob showed us one that we fell in love with immediately. The color, option, and trim was everything we were looking for. We're very happy that we came to Newport Lexus and would not hesitate to recommend this dealership to our friends. More

Will never leave the Lexus Family staff is incredible Mike Shimon, was my internet Sales Consultant. He was Fantastic to the nine! Knowledgable, caring, helpful without making me feel pressured or uncomfo Mike Shimon, was my internet Sales Consultant. He was Fantastic to the nine! Knowledgable, caring, helpful without making me feel pressured or uncomfortable making my purchase. A wonderful experience and I love my new Lexus! Mike, is a great salesman and you can just tell is an overall great person! Sarah in finance and Heidi at the front desk were also very friendly and helpful! More

First Lexus I was more than pleasantly surprised with the customer service, atmosphere, and car at Newport Lexus. After my experience, I will definitely only dri I was more than pleasantly surprised with the customer service, atmosphere, and car at Newport Lexus. After my experience, I will definitely only drive another Lexus from Newport Lexus. More

Awesome experience We were looking to replace a car that was totaled in a bad car accident a few weeks ago. We probably talked to 20 different dealers and private partie We were looking to replace a car that was totaled in a bad car accident a few weeks ago. We probably talked to 20 different dealers and private parties, and went to check out 4 cars without any luck. The whole thing was very frustrating until we came to Newport Lexus. We contacted them online and negotiated a price over the phone. We were driving about 90 miles to see the car, and were hesitant to travel unless we were pretty sure about the car and the deal. We agreed on a fair price for a great car. When we showed up, everyone was really helpful and friendly and we felt very comfortable purchasing the car from Eddy and Mike. We were in a hurry and had a long drive back home that we weren't looking forward to and they made the process as smooth as possible. They were awesome! More

Purchase of our new 2015 NX After a frustrating experience at another Lexus dealer we stopped in to look at the NX last week. Luckily we met Craig. He was beyond helpful, profes After a frustrating experience at another Lexus dealer we stopped in to look at the NX last week. Luckily we met Craig. He was beyond helpful, professional & a truly nice person. He resolved our issues, explained the car and everything to us. We had waited for this car at another dealer 6 months. Within 8 days we had our SUV from him. So easy. We are grateful and loyal customers. He will continue to help us if we have further questions. He took the time to explain the benefits we receive and the operation of the car. We were so excited about our BIG red bow on the NX just like the ads and the banner. Obviously, we are glad to recommend Newport Lexus and Craig Jones. More

Unbelievable Experience My experience at the dealership was a great one. Jorge was very helpful in showing me the type of car I was looking for and explaining to me the diffe My experience at the dealership was a great one. Jorge was very helpful in showing me the type of car I was looking for and explaining to me the differing features it had. He was very friendly and his expertise about Lexus vehicles as well as his patience with me is what sold me on the car. More

Gary Is The Greatest Gary has been my salesman for almost 3 cars now and I've had a great experience each time. He goes above and beyond to make the experinces pleasant an Gary has been my salesman for almost 3 cars now and I've had a great experience each time. He goes above and beyond to make the experinces pleasant and smooth. He's works hard to make sure you drive off the lot feeling content. He's a big part of why I come back to Newport Kexus time and time again. Thanks Gary! Loving my new CT F Sport. More

Thank you Great overall customer experience. Jorge was awesome!! He made the experience very enjoyable and was a pleasure to work with. I recommend Newport Lexu Great overall customer experience. Jorge was awesome!! He made the experience very enjoyable and was a pleasure to work with. I recommend Newport Lexus to anyone!! Ask for Jorge!! More

Excellent Experience with K. Craig Jones T. Craig Jones is the epitome of what you would hope your car sales experience would be like. He was that and more. I drove up from San Diego to Newpo T. Craig Jones is the epitome of what you would hope your car sales experience would be like. He was that and more. I drove up from San Diego to Newport Lexus to see a Lexus RX 350. Before I got there I had a conversation with Craig on the phone. He was very helpful about what to expect with my trade in and the pre-owned car I was considering. There was no pressure from Craig when I arrived. He was respectful, listened to what I had to say, knowledgeable, and professional. He is also a fascinating conversationalist! While waiting for the paperwork, Craig gave a tour of the building, the lounges, the Lexus Café, and clothing boutiques. The music, artwork, and waterfall walls were beautiful. In conclusion, I drove to Newport Lexus with trepidation but left with my new pre-owned Lexus feeling extremely impressed with Craig and the Lexus Newport Beach experience. I want to mention that Chris Senesac was also quite helpful in finance. More