Newport Lexus

Awesome experience We were looking to replace a car that was totaled in a bad car accident a few weeks ago. We probably talked to 20 different dealers and private partie We were looking to replace a car that was totaled in a bad car accident a few weeks ago. We probably talked to 20 different dealers and private parties, and went to check out 4 cars without any luck. The whole thing was very frustrating until we came to Newport Lexus. We contacted them online and negotiated a price over the phone. We were driving about 90 miles to see the car, and were hesitant to travel unless we were pretty sure about the car and the deal. We agreed on a fair price for a great car. When we showed up, everyone was really helpful and friendly and we felt very comfortable purchasing the car from Eddy and Mike. We were in a hurry and had a long drive back home that we weren't looking forward to and they made the process as smooth as possible. They were awesome! More

Purchase of our new 2015 NX After a frustrating experience at another Lexus dealer we stopped in to look at the NX last week. Luckily we met Craig. He was beyond helpful, profes After a frustrating experience at another Lexus dealer we stopped in to look at the NX last week. Luckily we met Craig. He was beyond helpful, professional & a truly nice person. He resolved our issues, explained the car and everything to us. We had waited for this car at another dealer 6 months. Within 8 days we had our SUV from him. So easy. We are grateful and loyal customers. He will continue to help us if we have further questions. He took the time to explain the benefits we receive and the operation of the car. We were so excited about our BIG red bow on the NX just like the ads and the banner. Obviously, we are glad to recommend Newport Lexus and Craig Jones. More

Unbelievable Experience My experience at the dealership was a great one. Jorge was very helpful in showing me the type of car I was looking for and explaining to me the diffe My experience at the dealership was a great one. Jorge was very helpful in showing me the type of car I was looking for and explaining to me the differing features it had. He was very friendly and his expertise about Lexus vehicles as well as his patience with me is what sold me on the car. More

Gary Is The Greatest Gary has been my salesman for almost 3 cars now and I've had a great experience each time. He goes above and beyond to make the experinces pleasant an Gary has been my salesman for almost 3 cars now and I've had a great experience each time. He goes above and beyond to make the experinces pleasant and smooth. He's works hard to make sure you drive off the lot feeling content. He's a big part of why I come back to Newport Kexus time and time again. Thanks Gary! Loving my new CT F Sport. More

Thank you Great overall customer experience. Jorge was awesome!! He made the experience very enjoyable and was a pleasure to work with. I recommend Newport Lexu Great overall customer experience. Jorge was awesome!! He made the experience very enjoyable and was a pleasure to work with. I recommend Newport Lexus to anyone!! Ask for Jorge!! More

Excellent Experience with K. Craig Jones T. Craig Jones is the epitome of what you would hope your car sales experience would be like. He was that and more. I drove up from San Diego to Newpo T. Craig Jones is the epitome of what you would hope your car sales experience would be like. He was that and more. I drove up from San Diego to Newport Lexus to see a Lexus RX 350. Before I got there I had a conversation with Craig on the phone. He was very helpful about what to expect with my trade in and the pre-owned car I was considering. There was no pressure from Craig when I arrived. He was respectful, listened to what I had to say, knowledgeable, and professional. He is also a fascinating conversationalist! While waiting for the paperwork, Craig gave a tour of the building, the lounges, the Lexus Café, and clothing boutiques. The music, artwork, and waterfall walls were beautiful. In conclusion, I drove to Newport Lexus with trepidation but left with my new pre-owned Lexus feeling extremely impressed with Craig and the Lexus Newport Beach experience. I want to mention that Chris Senesac was also quite helpful in finance. More

ne plus ultra I've leased two cars through Joseph Garcia and have found him exceptional to work with. He is the consummate professional.,courteous and extremely kno I've leased two cars through Joseph Garcia and have found him exceptional to work with. He is the consummate professional.,courteous and extremely knowledgeable. I have never worked with a better high-line auto dealership, every commitment honored, quality product delivered. They are very well-versed in all things LEXUS. More

My new lexus I am so impressed with this dealership! It was the easiest time I had buying my car! I love my new lexus and everyone was great and super professiona I am so impressed with this dealership! It was the easiest time I had buying my car! I love my new lexus and everyone was great and super professional and Informative. I highly recommend Newport Lexus they r certainly the best! More

Outstanding Experience at Newport Lexus K. Craig Jones, Internet, Fleet Sales Manager at Newport Lexus treated us as if we were friends and went above and beyond our expectations in sales. H K. Craig Jones, Internet, Fleet Sales Manager at Newport Lexus treated us as if we were friends and went above and beyond our expectations in sales. He was extremely informative, articulate, and very respectful. He even delivered a few laughs along the way, making us feel very at ease. We had an amazing experience during our purchase of our 2014 GX460! We even look forward to returning to the Newport dealership for follow up service, lunch and even a little shopping (both in the boutique as well as in the showroom). We also had a great experience with Sarah Engel in finance. She too, delivered a few jokes along the way! It is clear that humor is encouraged in the workplace at Newport Lexus, which always produces a relaxed atmosphere especially for the customer. We will see you soon and often! Clint Gunnison and Mary Frembling (Could not yet rate the quality of work) More

Make your first call to Andy Tran From the first time I talked to Mr. Andy Tran I knew he was gonna be the dealer I can feel comfortable about purchasing my car. Not only that he was s From the first time I talked to Mr. Andy Tran I knew he was gonna be the dealer I can feel comfortable about purchasing my car. Not only that he was so knowledgeable about the cars, He also has an honest opinion and carefully listens to your concerns. The whole buying experience from the beginning to the end was just smooth and as easy as can be. Newport Lexus gave us competitive pricing and interest rate among any other dealers we talked to. Everyone in this dealership was friendly and accommodating. They even have a little playing area for kids to be entertained. This is the second Lexus I bought at Newport Lexus and Andy Tran will be the only person that I will refer my family and friends to. More