Newport Lexus

High quality service performance I met with Dave Clayton, one of the Service Advisors at Newport Beach Lexus, who I realized right away is a total professional. We reviewed a few ite I met with Dave Clayton, one of the Service Advisors at Newport Beach Lexus, who I realized right away is a total professional. We reviewed a few items I wanted to have checked out on my 2011 ES-350, and within just a few minutes of my arrival my car was being diagnosed by a service technician. Within 1.5 hrs my car was completely checked and oil service performed and I was on my way. I was a little surprised at first by the excellent treatment and great customer service in general. When I saw how comfortable the waiting lounge was, I actually opted to decline the offer of a free loaner car, just so I could relax and enjoy the pleasant environment. Dave's a great guy, treated me right, and I'm sure the other Service Advisors are just as nice to deal with. Also ordered new floor mats from Tom in Parts, very helpful. Well-run organization and top quality professional dealership. I'm an electro-mechanical engineer and I know quality when I see it. These guys are good. Great experience, I'll be back. Thanks, GS More

Very friendly and unformative dealer staff. We cane to Newport Lexus in late November. Mr. Ali Moalem helped us to find our appropriate care. He was extremely respectful, informative , and patie We cane to Newport Lexus in late November. Mr. Ali Moalem helped us to find our appropriate care. He was extremely respectful, informative , and patient. We are absolutely happy with our car now and thanks Ali for his kind help. More

New Lexus Great experience at Newport Lexus purchasing my new car. Very knowledgeable sales staff and very nice facility. The location is perfect John Wayne O Great experience at Newport Lexus purchasing my new car. Very knowledgeable sales staff and very nice facility. The location is perfect John Wayne OC Airport. More

Service Joey called when my recall part arrived, set up a loaner for me and had my car delivered to my house when it was done. Joey called when my recall part arrived, set up a loaner for me and had my car delivered to my house when it was done. More

Amazing Experience Newport Lexus has always been my go to place to purchase and lease new vehicles. I just picked up a new Lexus GS and I couldn't be happier!! From the Newport Lexus has always been my go to place to purchase and lease new vehicles. I just picked up a new Lexus GS and I couldn't be happier!! From the moment you walk in the door you are treated like family. Usually trips to the dealership are dreadful but not here, I find myself looking forward to my visits whether it's for service or just a car wash. The sales team make you feel comfortable and are very knowledgeable and friendly. Newport Lexus has my business for life!! Don't waste your time anywhere else! Go with the best and you won't regret it. More

Give me Mo! This was the 1st time I've leased a car. I looked at many cars from many different dealerships before ending up at Lexus. Ask for Mo! I felt no pressu This was the 1st time I've leased a car. I looked at many cars from many different dealerships before ending up at Lexus. Ask for Mo! I felt no pressure working with Mo who went above and beyond to answer all my questions and to help me find the car that was right for me. He was incredibly professional and service oriented. I love my new car! Thank you Mo! More

Excellent service I went to the Newport Lexus to do the maintenance. A service man came up once my car arrived at the drive way. He checked the car and then lead me to I went to the Newport Lexus to do the maintenance. A service man came up once my car arrived at the drive way. He checked the car and then lead me to the adviser who did things very details. For example, I suspected that the rear camera of the car was dis-positioned. She helped me to check with the technician to confirm the camera was normal . More

Great, timely service The service experience went perfectly. I couldn't be happier with how fast and well done and accommodating Roberto was. I will ask for Roberto aga The service experience went perfectly. I couldn't be happier with how fast and well done and accommodating Roberto was. I will ask for Roberto again next time I am in for service. More

Professional and easy This is the 3rd car I've leased with Jorge. His knowledge of the Lexus brand is superb. He listens to my needs and objectives, and responds accordingl This is the 3rd car I've leased with Jorge. His knowledge of the Lexus brand is superb. He listens to my needs and objectives, and responds accordingly. He is polite, professional and extremely efficient. I highly recommend Newport Lexus and my salesman, Jorge Urquidez More

great customer service Great Customer service from Joey Wilchek. Very professional, straight forward and honest. We only drive Lexus, and for service, I request Joey for he Great Customer service from Joey Wilchek. Very professional, straight forward and honest. We only drive Lexus, and for service, I request Joey for help. Thank you. More