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Newport Lexus

Newport Beach, CA

4.9
2,878 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,878 reviews

February 08, 2017

Excellent customer service It was our first time getting our car serviced here and it was a great experience. Joey was friendly and helpful. Our car was completed right away and More

by Lexus2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 08, 2017 -

Newport Lexus responded

Thanks for this great review and thanks for stopping by for your service visit. It's a great pleasure to see that Joey took care of you and your vehicle was returned to you promptly. We hope it's running just like new and we look forward to seeing you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 07, 2017

First time buyer and impressed I am a first time Lexus buyer - long time Toyota owner I have dealt with my share of dealerships for both purchasing and maintenance and so far Newpo More

by KenCostaMesa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Anthony Troxler, Yasmine Aref
Feb 08, 2017 -

Newport Lexus responded

Hi Ken, Congrats on your new Lexus and welcome to the Newport Lexus Family! We're so pleased to read that your car-buying experience here was a great one and you enjoy our state-of-the-art facility. Thank you for this great review and we look forward to providing you with 5-star service for years to come. Hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 06, 2017

Great Experience They did a great job taking care of my car purchase. Very professional and easy to communicate with. Went above and beyond to facilitate all of my nee More

by Chris Cagnolatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Shawn Moshrefi
Feb 06, 2017 -

Newport Lexus responded

Hi Chris, Congrats on your new vehicle and welcome to the Newport Lexus Family! We're very happy to see that Shawn and Anita took great care of you and got you into the vehicle you deserve. Thanks for this great review and should you need anything, please let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 05, 2017

Best Service! Service at Newport Lexus is the best and why I keep buying my cars from them. My car was completed quickly and I received phone calls when my car was More

by Jessica Mazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Feb 06, 2017 -

Newport Lexus responded

Hi Jessica, Providing 5-star service is our top priority and we're ecstatic to see that David and our team provide you just that. Thank you for your loyalty to us here at Newport Lexus and we can't wait to continue working with you for years to come. See you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 04, 2017

Excellent!!! Sean Tafoya takes care of my every need. Service is great!! If I have problems, I call Sean and he's always there for me. More

by Anniesak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Feb 04, 2017 -

Newport Lexus responded

Hi Annie, Sean is awesome and we couldn't be happier to see that he takes great care of you and your vehicle. Thank you so much for choosing us here at Newport Lexus and we look forward to seeing you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 03, 2017

Excellent customer service One of the main reasons why I get my car serviced at Newport Lexus is because of the excellent customer service I receive from Albert Lara. He is alw More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Feb 03, 2017 -

Newport Lexus responded

Hi JP, Albert is an all-star and is always going above and beyond to make sure that people receive the 5-star service they deserve. We're ecstatic that you receive just that and we can't wait to work with you for years to come. Take care and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 02, 2017

Consistent, courteous, satisfactory completion of service Sean Tafoya always takes great care of any service needs for our two cars. Gary Kalagian expertly guides us through the sales process and education o More

by Rossandlinda
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sean Tafoya, Gary Kalagian, Sean Tafoya
Feb 03, 2017 -

Newport Lexus responded

Hi Ross & Linda, It's a great pleasure to see that Sean and Gary take great care of you and your vehicles. Thanks for choosing Newport Lexus and taking advantage of the amenities we offer our valued customers. We hope your vehicles are treating you well and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 02, 2017

Sean Tafoya has taken care of all my Lexus for years! I live and work closer to Tustin Lexus but I followed Sean to Newport because how he always take care of m More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Feb 02, 2017 -

Newport Lexus responded

Hi Bob, Sean is an all-star and is always making sure customers drive home happy. Thank you for your loyalty to us and Sean and we'll see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 02, 2017

Outstanding service This is my second GS & the customer service is always excellent! Maintenance on 2001 GS 430 was always timely & no repairs ever needed in 11 years. My More

by Sergio Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez, Melissa Alarcon, Matt Mahjoob
Feb 02, 2017 -

Newport Lexus responded

Hi Sergio, Congrats on another GS350 and thanks for being a part of our Newport Lexus Family! We love having you as a valued customer and hope we can work with you for years to come. We hope your vehicle is treating you well and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 01, 2017

Pleasant and professional Mo, was very helpful from the moment we meet, very knowledgeable and accommodating. We made the deal and he delivered the car to my home as agreed. I More

by Jose Preciado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Feb 02, 2017 -

Newport Lexus responded

Hi Jose, Mo is a tremendous asset to us here and we're very happy to hear that he went above and beyond to get you into the car you deserve. Welcome to the Newport Lexus Family and we hope you enjoy your new Lexus. Let us or Mo know, should you ever need anything. We're always here for you! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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