Back

Newport Lexus

Newport Beach, CA

4.9
2,868 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 2,868 reviews

January 31, 2017

Great service experience Joey was great to work with and did give me a discount when I asked for it. so thanks . That said i am hoping for lower prices for service for long ti More

by sss32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 31, 2017 -

Newport Lexus responded

Joey is a tremendous asset to us here and it's no surprise that he provides you with quality service. If you'd like to discuss the pricing on our services, please don't hesitate to contact me, I'm always here to talk. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2017

Great experience Everybody was polite and professional. We were very happy with Scott who assisted us on his day off. Beautiful and organized showroom with many amenit More

by colgod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cram
Jan 31, 2017 -

Newport Lexus responded

We take great pride in providing world-class service and we're so happy to read that Scott and our team provided you just that. Thank you for being a part of our Newport Lexus Family and should you ever need anything, please let us or Scott know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2017

Smooth experience Thanks so much to Roberto Nunez who, not just, kept me apprised of the car repair update, but his attitude was exceptional and awesome. I really appre More

by Tuấn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Jan 31, 2017 -

Newport Lexus responded

Roberto is great and we're extremely pleased to see that he worked to ensure that your service experience was a great one. We hope your car is running just like new and we look forward to seeing you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 30, 2017

Just good business. Was a great experience. Mo and Bill were fantastic. They worked hard to put our deal together and make it work out. The car we traded in was purch More

by Cywppp
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Mo Qureshi
Jan 30, 2017 -

Newport Lexus responded

Thank you for this positive review. It's a pleasure to read that Mo and Bill both did a great job getting you into a new vehicle. It's our goal to provide each and every customer with a 5-star experience, so please let us know what we could have done differently to earn that extra star! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 30, 2017

Professional and reasonable rates Pleasant surprise on the charge, another dealership estimated a much larger expense. All employees that I came in contact with were very helpful and More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Jan 30, 2017 -

Newport Lexus responded

Hi Steve, It's a pleasure to read this and see that you were pleased with the pricing of the services that needed to be completed. We appreciate you choosing us here and hope to serve you again in the near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 30, 2017

Always Helpful! Every time I've come to Newport Lexus I've been given nothing but top notch service. Dave has taken care of service for me a few times now and is alwa More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Jan 30, 2017 -

Newport Lexus responded

Hi Chris, we take great pride in providing world-class service and are so happy to see that Dave provides just that to you. We hope your Lexus is running just like new and we can't wait to see you at your next appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 28, 2017

GS 350 Service The vehicle was completed on time and returned to me washed and ready to go. I appreciate the assistance of the service writer, Joey Wilczek. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 30, 2017 -

Newport Lexus responded

Thank you for this quality review and for your business. It's a pleasure to see that Joey took care of you and your Lexus. We hope it's treating you well and we hope to see you around the dealership again soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 28, 2017

Could not contain my wifes happiness and joy!!!!!!! First off the entire staff was amazing!!! Not only was it super quick and painless but they got us the perfect car for the perfeft price with the serv More

by Jj6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Greg Lawson, Steve Tibbetts, Matt Mahjoob
Jan 30, 2017 -

Newport Lexus responded

Wow! We're ecstatic to read this review and see that this car-buying experience was your best one ever. It's a team effort here and we're so pleased to see that our staff took great care of you. We hope you love your new vehicle and should you ever have any questions, please let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 27, 2017

January 27 The best salesman best service best dealership I'm very happy using Newport Lexus. I also like the free car wash and the shuttle service to the Ai More

by Slevilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Nasser Naderi
Jan 30, 2017 -

Newport Lexus responded

Thank you for this 5-star review and thank you for choosing Newport Lexus. We're very happy to see that you receive the quality service you deserve and you take advantage of the amenities that we provide our valued customers. We hope your car is treating you well and we can't wait to see you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 27, 2017

Everything Excellent Found them online and did a chat to see if the car I liked was still available. Nicole was able to quickly confirm that the three cars I was interest More

by Ringlug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine Aref, Nicole Oates, Nasser Naderi
Jan 27, 2017 -

Newport Lexus responded

Dear Valued Customer, It's a team effort here and we're so proud to see that our made sure your experience was a great one. We'd like to welcome you to the Newport Lexus Family and we hope that we can continue to provide you with 5-star service for years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

...
205
...