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Newport Lexus

Newport Beach, CA

4.9
2,870 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,870 reviews

February 02, 2017

Outstanding service This is my second GS & the customer service is always excellent! Maintenance on 2001 GS 430 was always timely & no repairs ever needed in 11 years. My More

by Sergio Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez, Melissa Alarcon, Matt Mahjoob
Feb 02, 2017 -

Newport Lexus responded

Hi Sergio, Congrats on another GS350 and thanks for being a part of our Newport Lexus Family! We love having you as a valued customer and hope we can work with you for years to come. We hope your vehicle is treating you well and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 01, 2017

Pleasant and professional Mo, was very helpful from the moment we meet, very knowledgeable and accommodating. We made the deal and he delivered the car to my home as agreed. I More

by Jose Preciado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Feb 02, 2017 -

Newport Lexus responded

Hi Jose, Mo is a tremendous asset to us here and we're very happy to hear that he went above and beyond to get you into the car you deserve. Welcome to the Newport Lexus Family and we hope you enjoy your new Lexus. Let us or Mo know, should you ever need anything. We're always here for you! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2017

Great service experience Joey was great to work with and did give me a discount when I asked for it. so thanks . That said i am hoping for lower prices for service for long ti More

by sss32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 31, 2017 -

Newport Lexus responded

Joey is a tremendous asset to us here and it's no surprise that he provides you with quality service. If you'd like to discuss the pricing on our services, please don't hesitate to contact me, I'm always here to talk. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2017

Great experience Everybody was polite and professional. We were very happy with Scott who assisted us on his day off. Beautiful and organized showroom with many amenit More

by colgod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cram
Jan 31, 2017 -

Newport Lexus responded

We take great pride in providing world-class service and we're so happy to read that Scott and our team provided you just that. Thank you for being a part of our Newport Lexus Family and should you ever need anything, please let us or Scott know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2017

Smooth experience Thanks so much to Roberto Nunez who, not just, kept me apprised of the car repair update, but his attitude was exceptional and awesome. I really appre More

by Tuấn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Jan 31, 2017 -

Newport Lexus responded

Roberto is great and we're extremely pleased to see that he worked to ensure that your service experience was a great one. We hope your car is running just like new and we look forward to seeing you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 30, 2017

Just good business. Was a great experience. Mo and Bill were fantastic. They worked hard to put our deal together and make it work out. The car we traded in was purch More

by Cywppp
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Mo Qureshi
Jan 30, 2017 -

Newport Lexus responded

Thank you for this positive review. It's a pleasure to read that Mo and Bill both did a great job getting you into a new vehicle. It's our goal to provide each and every customer with a 5-star experience, so please let us know what we could have done differently to earn that extra star! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 30, 2017

Professional and reasonable rates Pleasant surprise on the charge, another dealership estimated a much larger expense. All employees that I came in contact with were very helpful and More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Jan 30, 2017 -

Newport Lexus responded

Hi Steve, It's a pleasure to read this and see that you were pleased with the pricing of the services that needed to be completed. We appreciate you choosing us here and hope to serve you again in the near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 30, 2017

Always Helpful! Every time I've come to Newport Lexus I've been given nothing but top notch service. Dave has taken care of service for me a few times now and is alwa More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Jan 30, 2017 -

Newport Lexus responded

Hi Chris, we take great pride in providing world-class service and are so happy to see that Dave provides just that to you. We hope your Lexus is running just like new and we can't wait to see you at your next appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 28, 2017

GS 350 Service The vehicle was completed on time and returned to me washed and ready to go. I appreciate the assistance of the service writer, Joey Wilczek. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 30, 2017 -

Newport Lexus responded

Thank you for this quality review and for your business. It's a pleasure to see that Joey took care of you and your Lexus. We hope it's treating you well and we hope to see you around the dealership again soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 28, 2017

Could not contain my wifes happiness and joy!!!!!!! First off the entire staff was amazing!!! Not only was it super quick and painless but they got us the perfect car for the perfeft price with the serv More

by Jj6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Greg Lawson, Steve Tibbetts, Matt Mahjoob
Jan 30, 2017 -

Newport Lexus responded

Wow! We're ecstatic to read this review and see that this car-buying experience was your best one ever. It's a team effort here and we're so pleased to see that our staff took great care of you. We hope you love your new vehicle and should you ever have any questions, please let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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