Newport Lexus

Great service experience I always bring my car to Newport Lexus for service and have never had a bad experience. This last time I brought my car in Joey was my service manage I always bring my car to Newport Lexus for service and have never had a bad experience. This last time I brought my car in Joey was my service manager. He had to call me to tell me that my wheel was bent (from hitting a pot hole) and that it would have to be replaced soon. Obviously, this is not the type of call you want to get but he was very helpful. I told him I thought I had tire/wheel insurance and he went above and beyond to help me figure out if I did in fact have it. He told me he would check for me on Monday (because it was Saturday) and give me a call back then. I got a call from him on Monday morning as promised. Awesome service! More

Excellent customer service It was our first time getting our car serviced here and it was a great experience. Joey was friendly and helpful. Our car was completed right away and It was our first time getting our car serviced here and it was a great experience. Joey was friendly and helpful. Our car was completed right away and everything was just awesome! Thank you. More

First time buyer and impressed I am a first time Lexus buyer - long time Toyota owner I have dealt with my share of dealerships for both purchasing and maintenance and so far Newpo I am a first time Lexus buyer - long time Toyota owner I have dealt with my share of dealerships for both purchasing and maintenance and so far Newport Lexus has been just as good of an experience as one would hope for. The place is very clean, people are very friendly and helpful and I can't imagine how things could be any better More

Great Experience They did a great job taking care of my car purchase. Very professional and easy to communicate with. Went above and beyond to facilitate all of my nee They did a great job taking care of my car purchase. Very professional and easy to communicate with. Went above and beyond to facilitate all of my needs. I would recommend! More

Best Service! Service at Newport Lexus is the best and why I keep buying my cars from them. My car was completed quickly and I received phone calls when my car was Service at Newport Lexus is the best and why I keep buying my cars from them. My car was completed quickly and I received phone calls when my car was done. Everything was a great experience. Dave is the best. More

Excellent!!! Sean Tafoya takes care of my every need. Service is great!! If I have problems, I call Sean and he's always there for me. Sean Tafoya takes care of my every need. Service is great!! If I have problems, I call Sean and he's always there for me. More

Excellent customer service One of the main reasons why I get my car serviced at Newport Lexus is because of the excellent customer service I receive from Albert Lara. He is alw One of the main reasons why I get my car serviced at Newport Lexus is because of the excellent customer service I receive from Albert Lara. He is always courteous, friendly, professional, and accommodating. He keeps me posted on the status of my car and works with the technician to resolve any problems that I may have with the car. I will continue to come to this dealership as long as Albert is there. More

Consistent, courteous, satisfactory completion of service Sean Tafoya always takes great care of any service needs for our two cars. Gary Kalagian expertly guides us through the sales process and education o Sean Tafoya always takes great care of any service needs for our two cars. Gary Kalagian expertly guides us through the sales process and education of selecting our new cars as needed. We regularly reccommend our friends to your dealership and we take advantage of your efficient JWA service!!! More

Sean Tafoya has taken care of all my Lexus for years! I live and work closer to Tustin Lexus but I followed Sean to Newport because how he always take care of m has taken care of all my Lexus for years! I live and work closer to Tustin Lexus but I followed Sean to Newport because how he always take care of my car! He is the BEST!!!!! More

Outstanding service This is my second GS & the customer service is always excellent! Maintenance on 2001 GS 430 was always timely & no repairs ever needed in 11 years. My This is my second GS & the customer service is always excellent! Maintenance on 2001 GS 430 was always timely & no repairs ever needed in 11 years. My recent purchase of certified GS 350 came with a flexing & poping sound from sunroof. Your team keep me apprised of repairs & corrected problem. Thank you for excellent service and an excellent team of people who make excellent service a priority! More