Newport Lexus

Great dealership and staff. This Lexus dealership, Newport Beach Lexus, is the place for a positive, ongoing professional relationship. We do not usually like to deal with car sa This Lexus dealership, Newport Beach Lexus, is the place for a positive, ongoing professional relationship. We do not usually like to deal with car salespeople but this was a very nice change. My girlfriend and I initially had a knowledgeable salesperson, who, after spending an extended period of time with us, test driving two vehicles and showing us differences between model years, had to keep a previously set appointment with his returning long-time lease customer. The initial salesman introduced us to Nasser, their internet sales person, who was polite, professional, and also knew the Lexus product line well. We again drove vehicles and almost agreed on one. too many good choices!! We returned the next morning and made our decision. The transaction was seamless and relatively fast, about 2 and 1/2 to three hours total time spent, including extra test drives and coffee. The dealership is like no other, with free car washes, almost indefinitely, and an on-site lounge, gift shop - bar and restaurant. Free service calls, I think 4 visits in the next two years. A great, large property and relatively new building that appears top notch. Almost too much, but very cool. Serious stock with tons of selection. In the words of Arnold; I WILL BE BACK !!! Thank you guys for a positive experience. Mike at LinkedInvestigations.com More

Nice, pleasant and professional service I negotiated the prices by email and Nasser has been very helpful since the beginning. I express my concern to him that I cant spend too much time at I negotiated the prices by email and Nasser has been very helpful since the beginning. I express my concern to him that I cant spend too much time at the dealership and he makes it a smooth, simple and easy experience for me. It took us 2.5 hrs total with financing, but 1hr approx was spent on educating us how to use all the functions in our new car, which is very helpful. More

Great way to spend the afternoon Nasser was a gracious host & helpful partner in my car buying experience. He was kind, personable and very sweet. He treated me with respect & court Nasser was a gracious host & helpful partner in my car buying experience. He was kind, personable and very sweet. He treated me with respect & courtesy. I would recommend all my friends to shop at Newport Lexus & ask for Nasser. More

Excellent Customer Service I was overly impressed and satisfied with the excellent customer service I was given by Nassar. I would definitely recommend Nassar and Lexus to al I was overly impressed and satisfied with the excellent customer service I was given by Nassar. I would definitely recommend Nassar and Lexus to all my friends. Nassar called me with a follow up telephone conversation. He made me know that I can call him if I encounter any problems. He was sincere and I am truly appreciative of the extra step. Sincerely Lorna A More

I had a problem and Joey took care of it very efficiently I spotted an oil leak in my garage and took my RX350 to Newport Lexus. Joey had the car put on the rack and they discovered the timing chain cover lea I spotted an oil leak in my garage and took my RX350 to Newport Lexus. Joey had the car put on the rack and they discovered the timing chain cover leaking. I was given a loaner and the repair was made in a couple days. Good professional service More

Great customer service I was very happy with MO's customer service. He is very helpful and answered all my questions. Mo did make a phone call follow up to see if I need any I was very happy with MO's customer service. He is very helpful and answered all my questions. Mo did make a phone call follow up to see if I need anything. More

Best Lexus Dealer in the area! Very competitive pricing. I highly recommend Shooter. No bull, gives you the best price right off the bat. Go see hi, you won;t be disappointed. The facility is also one o I highly recommend Shooter. No bull, gives you the best price right off the bat. Go see hi, you won;t be disappointed. The facility is also one of the best among the luxury brands with perks including airport parking/shuttle with excellent schedules and free wash. Cant go wrong with Newport Lexus! More

Professional, knowledgeable and polite Salesman Steve Tibbits found the perfect car for my needs and wants! Very knowledgeable and professional. Bill Pippin wrapped up the deal and made the Salesman Steve Tibbits found the perfect car for my needs and wants! Very knowledgeable and professional. Bill Pippin wrapped up the deal and made the transaction easy and smooth. Dream Team. Thank you Newport Lexus! More

great prompt service I had a nice visit last weekend with Newport lexus. took my lexus gs350 in for 30,000 mile service everything went great they were fast and they clean I had a nice visit last weekend with Newport lexus. took my lexus gs350 in for 30,000 mile service everything went great they were fast and they cleaned up my car nicely! highly recommend for fast great customer service More

Great service experience I always bring my car to Newport Lexus for service and have never had a bad experience. This last time I brought my car in Joey was my service manage I always bring my car to Newport Lexus for service and have never had a bad experience. This last time I brought my car in Joey was my service manager. He had to call me to tell me that my wheel was bent (from hitting a pot hole) and that it would have to be replaced soon. Obviously, this is not the type of call you want to get but he was very helpful. I told him I thought I had tire/wheel insurance and he went above and beyond to help me figure out if I did in fact have it. He told me he would check for me on Monday (because it was Saturday) and give me a call back then. I got a call from him on Monday morning as promised. Awesome service! More