Newport Lexus
Newport Beach, CA
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Excellent customer service It was our first time getting our car serviced here and it was a great experience. Joey was friendly and helpful. Our car was completed right away and It was our first time getting our car serviced here and it was a great experience. Joey was friendly and helpful. Our car was completed right away and everything was just awesome! Thank you. More
First time buyer and impressed I am a first time Lexus buyer - long time Toyota owner I have dealt with my share of dealerships for both purchasing and maintenance and so far Newpo I am a first time Lexus buyer - long time Toyota owner I have dealt with my share of dealerships for both purchasing and maintenance and so far Newport Lexus has been just as good of an experience as one would hope for. The place is very clean, people are very friendly and helpful and I can't imagine how things could be any better More
Great Experience They did a great job taking care of my car purchase. Very professional and easy to communicate with. Went above and beyond to facilitate all of my nee They did a great job taking care of my car purchase. Very professional and easy to communicate with. Went above and beyond to facilitate all of my needs. I would recommend! More
Best Service! Service at Newport Lexus is the best and why I keep buying my cars from them. My car was completed quickly and I received phone calls when my car was Service at Newport Lexus is the best and why I keep buying my cars from them. My car was completed quickly and I received phone calls when my car was done. Everything was a great experience. Dave is the best. More
Excellent!!! Sean Tafoya takes care of my every need. Service is great!! If I have problems, I call Sean and he's always there for me. Sean Tafoya takes care of my every need. Service is great!! If I have problems, I call Sean and he's always there for me. More
Excellent customer service One of the main reasons why I get my car serviced at Newport Lexus is because of the excellent customer service I receive from Albert Lara. He is alw One of the main reasons why I get my car serviced at Newport Lexus is because of the excellent customer service I receive from Albert Lara. He is always courteous, friendly, professional, and accommodating. He keeps me posted on the status of my car and works with the technician to resolve any problems that I may have with the car. I will continue to come to this dealership as long as Albert is there. More
Consistent, courteous, satisfactory completion of service Sean Tafoya always takes great care of any service needs for our two cars. Gary Kalagian expertly guides us through the sales process and education o Sean Tafoya always takes great care of any service needs for our two cars. Gary Kalagian expertly guides us through the sales process and education of selecting our new cars as needed. We regularly reccommend our friends to your dealership and we take advantage of your efficient JWA service!!! More
Sean Tafoya has taken care of all my Lexus for years! I live and work closer to Tustin Lexus but I followed Sean to Newport because how he always take care of m has taken care of all my Lexus for years! I live and work closer to Tustin Lexus but I followed Sean to Newport because how he always take care of my car! He is the BEST!!!!! More
Outstanding service This is my second GS & the customer service is always excellent! Maintenance on 2001 GS 430 was always timely & no repairs ever needed in 11 years. My This is my second GS & the customer service is always excellent! Maintenance on 2001 GS 430 was always timely & no repairs ever needed in 11 years. My recent purchase of certified GS 350 came with a flexing & poping sound from sunroof. Your team keep me apprised of repairs & corrected problem. Thank you for excellent service and an excellent team of people who make excellent service a priority! More
Pleasant and professional Mo, was very helpful from the moment we meet, very knowledgeable and accommodating. We made the deal and he delivered the car to my home as agreed. I Mo, was very helpful from the moment we meet, very knowledgeable and accommodating. We made the deal and he delivered the car to my home as agreed. I'm very happy with the experience. Thanks. Jose Preciado More












