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Newport Lexus

Newport Beach, CA

4.9
2,290 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,290 reviews

May 23, 2015

i am happy. Definitely recommend to others. I was trading an old lexus for a hybrid rx. Came across a rx 450 on the lot. Made deal and took the car home. So far i More

by lisahue
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sangjae You
May 26, 2015 -

Newport Lexus responded

Hi lisahue, Thank you for your review and business. The RX 450 is a phenomenal SUV and we have no doubts that you are going to love it. Thanks for choosing Newport Lexus and we look forward to serving you again in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 22, 2015

As always, the best dealership around.. I've been coming here ever since I bought my car in 2011. I love this dealership. I've always had the same service advisor, but now that advisor is go More

by tanakamh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 22, 2015 -

Newport Lexus responded

Hello tanakamh, Thank you for this positive review and your loyalty to Newport Lexus. Please know that despite Peter no longer working in our Service Department that all of our Service Advisors provide the same excellent customer service as Peter did. Please feel free to stop in for a service appointment soon and see for yourself! Thank you for choosing Newport Lexus and please know that we appreciate each and every time you choose to do business with us. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 21, 2015

Good experience Good sales people they treat you like family and the atmosphere love the environment they don't put pressure when seeing a vehicle they let you shop c More

by Trebor17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
May 22, 2015 -

Newport Lexus responded

Hi Glen, Thank you for your advocacy of Newport Lexus. It is a pleasure to hear that your experience at Newport Lexus felt like you were in a family atmosphere. That is what we strive for here and we want to make every customer feel like they are home. Please know we appreciate each time you choose to do business with us and that we can't wait to see you again. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 22, 2015 -

Newport Lexus responded

Sorry about that! We meant, Trebor17!

May 19, 2015

Great Experience, Excellent Service We had an appointment with Greg Brawley and the rest was history! He's a true professional and gentleman. He greeted us with a smile and answered all More

by Diamond D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ, Greg Brawley, Greg Lawson
May 22, 2015 -

Newport Lexus responded

Hello Diamond, Wow! Thank you for this great review. Greg is a wonderful asset to Newport Lexus and he constantly goes above and beyond to make each customers' car buying experience a memorable one. Congrats on your new Lexus and we look forward to serving you, your friends, family and colleagues in the future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 18, 2015

Nice dealership, excellent service from Eddy Lin Newport Lexus is a nice facility. Eddy Lin is very friendly and honest. However, the post-buying process (we had issues with the car) could have b More

by BW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddy Lin
May 22, 2015 -

Newport Lexus responded

Hi BW, Thank you for your feedback. It's a pleasure to hear that you enjoyed our facility and that Eddy Lin provided you with the car buying experience you deserve. Please know that the RC350 Coupe is a beautiful vehicle and that the unwanted attention your wife is receiving while driving it is simply because people are in awe of Lexus' new luxury coupe. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 18, 2015

Great Team Work Great professional team work between sales and finance. Great experience working with the Lexus team! More

by Graham, Glen 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Sarah Engel
May 22, 2015 -

Newport Lexus responded

Hi Glen, Thank you for your positive comments. We are a team here at Newport Lexus and it pleases me to hear that members from different departments were able to work together and make your car buying experience a pleasant one. Congrats on your new Lexus and if you ever have any questions please don't hesitate to ask. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 16, 2015

There's a reason I always buy from David Wilson dealers I have purchased all my Toyotas from Dave WIlson's Huntington Beach Toyota because the people have always treated me better than well, and not just fo More

by Rainman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Greg Lawson, Sangjae You
May 19, 2015 -

Newport Lexus responded

Hello Rainman, WOW! Thank you for this awesome review. We are proud to be a part of the David Wilson Automotive Group and strive to provide our customers with world class customer service. Both the RC F and RC 350 are stunning vehicles and you cannot go wrong with either one. The RC 350 in Ultrasonic Blue Mica is a great choice and is a pleasure to hear that Sangjae was extremely accommodating during your car buying experience. We cannot thank you enough for choosing Newport Lexus and we look forward to serving you again in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 16, 2015

Sangjae was perfect. This is my 4th purchase & first with Newport Lexus & first with Sangjae. It was my first experience with the "One Price" policy which I fundamentally More

by Dawgfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Bill Pippin, Sarah Engel, Sangjae You
May 19, 2015 -

Newport Lexus responded

Hi Dawgfan, Thank you for taking the time to leave a review. We apologize if there was any confusion regarding the One Price policy. If you'd like to discuss it in further detail, please do note hesitate to contact me. I'm extremely pleased to hear that Sangjae was able to make your car buying experience a pleasant one and was able to get you and your family into a new Lexus. We will also be sure to list Lina on here. Thank you for choosing Newport Lexus and should you ever have any questions please don't hesitate to ask. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 15, 2015

Great Service and Reliable Work I had great experience with Mr. Sangjae You leasing my new Lexus ES 350. Mr. You was so nice and reasonable. He explained the detail information relat More

by Yang Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
May 19, 2015 -

Newport Lexus responded

Hi Yang, Thank you for sharing your experience. The ES 350 is a phenomenal vehicle and we have no doubts that you're going to love it. It is a pleasure to hear that Sangjae's knowledge of Lexus vehicles helped you decided on the ES 350. He is extremely knowledgable and is constantly getting customers in the Lexus that is perfect for them. Thank you for choosing Newport Lexus and we look forward to seeing you at your first service visit! Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 14, 2015

Just Amazing I purchased a 2015 RX350 from Sangjae and he's so sweet and funny! Most salesmen will try to up sale and lure you into lies but he's just honest and s More

by linhua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
May 18, 2015 -

Newport Lexus responded

Hi Linhua, Thank you for your review and business. It is a pleasure to hear that Sangjae made your car buying experience one that you'll remember. Sangjae constantly goes above and beyond to get our customers into the Lexus they deserve. Congratulations on your new RX350 and we look forward to seeing you around the dealership. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

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