
Newport Lexus
Newport Beach, CA
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Gary is a cut above the rest! My husband and I knew, after visiting many other Lexus dealerships, when we walked into Newport Lexus and met Gary that this was they type of dealersh My husband and I knew, after visiting many other Lexus dealerships, when we walked into Newport Lexus and met Gary that this was they type of dealership and sales person we wanted to do business with. From start to finish the whole experience was very comfortable and enjoyable. Gary took it upon himself to go over ALL of the cars features with us so we could make an educated discussion on if this was the car for us or not. We researched the car online, had been to other Lexus dealerships, and test driven it multiple times, however we learned more from Gary about the car than everything else combined. No other sales person had taken the time to educate us to the full extent that Gary did. Flash forward to the paper work and buying process, we did not feel the least bit pressured, in fact Gary genuinely wanted to make sure this was a good fit for us. He even told us that if we weren't 100% happy and comfortable with the car that he would keep his eye out for us and find one that is, "I don't care if you buy tonight or in a year, I will see you through the whole process and make sure you end up getting the car that you're 100% happy with". That, amongst many other things, really spoke volumes to my husband and me. Gary is not your run of the mill high pressure car sales man, he is the complete opposite! You can tell he has a passion for what he does and genuinely wants to see people happy. He not only gave us EXCEPTIONAL service while we were there but he gave us his personal cell number and told us that he is our Lexus guy from now on, if we need a service, have trouble figuring out the navigation, or anything at all to give him a call and he will help us out. I don't know about you but I have never had a sales person be so dedicated even AFTER they get the sale. I could go on all day about how pleased we were/are with our service at Newport Lexus but the bottom line is, Gary is phenomenal and Newport Lexus is THE place to purchase your Lexus. We feel grateful to have stumbled into Newport Lexus and even more grateful that Gary was "our guy! More
Bought a new NX200T Sport from Scott Young, Great experience Scott Young is an excellent Salesman, very dedicated to his work, knowledgeable and care about his customers. He is trustworthy and you can rely on hi Scott Young is an excellent Salesman, very dedicated to his work, knowledgeable and care about his customers. He is trustworthy and you can rely on him about cars. The price was very fair and the service was just top notch. I am in love with my new and first ever car! Thank you so much, Scott! Thank you, Newport Lexus! See you soon :) Best, Elaine More
Outstanding, that is why i came back to buy my next car! I bought my Lexus 2010 HS 250h from Newport Lexus, and they have done all my service! That is why I returned when it was time to look into my next L I bought my Lexus 2010 HS 250h from Newport Lexus, and they have done all my service! That is why I returned when it was time to look into my next Lexus, a 2015 ES300h. I was greeted by Jorge (aka George) with a very friendly smile and handshake. He spent the next two hours showing me what they had on the lot, in transit and at the other two dealerships. I came back that afternoon with my wife and Jorge showed her all the cars I had looked at, and then we decided on which one and negotiated the purchase price. What more could I ask for, the car i wanted, fare treatment, a reasonable price and I know I will have great service! Jim More
Lexus of Newport Car Buying Experience Excellent service by both Abe Cannan and Bill Pippen. The car buying experience was made easy with excellent service and a committment to customer sat Excellent service by both Abe Cannan and Bill Pippen. The car buying experience was made easy with excellent service and a committment to customer satisfaction. I would defintely recommend this dealership if you are intersted in purchasing a Lexus. More
Smooth and easy Newport Lexus deserves more than 5 stars. From beggining to end they are there to ensure you have the best experience possible. It was quick easy and Newport Lexus deserves more than 5 stars. From beggining to end they are there to ensure you have the best experience possible. It was quick easy and all were very friendly. Not once did I feel pressured or did I feel like I was getting the typical car salesman pitch. Everyone was friendly and very helpful. Since I have bought my Lexus they also have had outstanding costumer service and are so friendly with whatever questions or problems that may come up. Simple, easy, and makes car buying fun! More
Fantastic experience from start to finish! My wife and I had a great experience at the Newport Lexus. Our sales consultant was Gary K. and he was fantastic. So informative and really listened t My wife and I had a great experience at the Newport Lexus. Our sales consultant was Gary K. and he was fantastic. So informative and really listened to our needs. He helped us get a great deal on our car. We had visited a few other Lexus locations but Gary at Newport Lexus was a cut above the rest. Thanks again, Chris More
Informative and productive sales approach The sales consultant, Sangjae You's informative and productive approaches were so helpful for me to make a right decision. Furthermore, he provided The sales consultant, Sangjae You's informative and productive approaches were so helpful for me to make a right decision. Furthermore, he provided my family with a separate evening training session for us to be adapted to a new car which I really appreciated. More
Friendly Staff Upon arriving the dealership my mom and I was greeted by Jorge Urquidez. Jorge approached us with a big smile and extended his hand to introduce him Upon arriving the dealership my mom and I was greeted by Jorge Urquidez. Jorge approached us with a big smile and extended his hand to introduce himself. Jorge is informative and answer all my questions. Jorge is honest, sincere and not pushy at all. I admired his professionalism and his enormous love for his family. Additional person who assisted us was Bill Pippin. Bill is great, he is knowledgeable and very helpful. Then to finance with Grey Lawson, Grey is easy to talk to and has a great sense of humor. It is always stressful when purchasing a new car for different reasons. I am glad I chose Newport Lexus, the staff are friendly, knowledgeable, and always helpful with a smile. I would definitely refer Newport Lexus to friends and family. More
Nicest dealership ever Newport Lexus is luxury plus professional. I love seeing dealerships who take pride in their business. From the sales person to the "barrista", ever Newport Lexus is luxury plus professional. I love seeing dealerships who take pride in their business. From the sales person to the "barrista", everyone was as the top of their game. More
Our Easiest Car Buying Experience Giant kudos to Gary Kalagian! We had an appointment which had been arranged by our son but didn't know with whom. Gary nicely greeted us as we began Giant kudos to Gary Kalagian! We had an appointment which had been arranged by our son but didn't know with whom. Gary nicely greeted us as we began strolling through the lot. When we told him we had an appointment, he invited us to look around and said that he would make sure the salesperson we were supposed to meet was advised. Surprise! When our son arrived, we found out it was Gary. He treated us with the upmost courtesy and patience. We came looking for a specific model and he quickly showed us why that was not the best car for us. He thoroughly explained all of the features of each model in which we showed interest and helped us make the final decision. He then walked us through the entire purchase and financing process which took an amazingly short time. I'll definitely recommend Gary and Newport Lexus to any of my friends who are looking for a car. More