Newport Lexus
Newport Beach, CA
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I had a very pleasant experience with Bob Minton My wife and I had a wonderful experience this past mother's day weekend purchasing a new Lexus GS from Bob Minton of Newport Lexus. Ms. Minton was at My wife and I had a wonderful experience this past mother's day weekend purchasing a new Lexus GS from Bob Minton of Newport Lexus. Ms. Minton was attentive, helpful, patient and very considerate of our needs and concerns, and addressed our concerns to assist us in leasing the new GS 350. I intend to refer all my friends and colleagues interested in a new Lexus to Mr. Minton. Likewise, after my lease is up in 2 years, and assuming the car performs as well as I anticipate it will preform, I will be sure to visit Mr. Minton again to lease my next Lexus through him. More
Lexus Owner An amazing dealorship with awesome, friendly staff. You feel very pampered in their atmosphere. Great price, fun picures with purhase, a fabulous game An amazing dealorship with awesome, friendly staff. You feel very pampered in their atmosphere. Great price, fun picures with purhase, a fabulous game room and cafe! More
Best Buying Experience at Newport Lexus.Top Quality customer service. They sales team at Newport Lexus go above and beyond expectation. Newport of Lexus will do their best to get the customer the pri customer service. They sales team at Newport Lexus go above and beyond expectation. Newport of Lexus will do their best to get the customer the price they can get. I like how they sale team take care of the customer. Even after they finish detailing the car. Newport Lexus show the customer they care and willing to take photos and make you feel great about purchasing a new car. Best Experience when buying a new car from Newport of Lexus; hand down the best Lexus Dealer service in Orange County! More
Mike Shimon is truly outstanding! I will continue to bring business to Newport Lexus specifically Mike Shimon. Greg in finance was also great in helping. is truly outstanding! I will continue to bring business to Newport Lexus specifically Mike Shimon. Greg in finance was also great in helping. More
He did an excellent service for me when I was purchasing my new car. I have never received this kind of great, friendly service before. I extremely appreciate how willing he was to help me and I look forwar my new car. I have never received this kind of great, friendly service before. I extremely appreciate how willing he was to help me and I look forward to working with him in the future. Thank you! More
I requested a complete price on a new Lexus GS 350 AWD. Within a few hours of the request, Jeff Locastro at Newport Lexus responded via a phone call to me. He was professional, courteous, and provided ALL Within a few hours of the request, Jeff Locastro at Newport Lexus responded via a phone call to me. He was professional, courteous, and provided ALL the information I required. I give Jeff and Newport Lexus an A+. More
Had a Really Really Great Experience with Mr Minton. He let me take my time. No Pressure -Answered all of my Questions. Felt more like a Good good buddy I knew 4 a very long time. I will be back in the ne let me take my time. No Pressure -Answered all of my Questions. Felt more like a Good good buddy I knew 4 a very long time. I will be back in the near future with my business because of Mr Minton!!! I wld have given him 20 stars if I cld.. Tremendous service by Bob.. Very very Happy.. More
Purchased a Lexus GX460 last weekend and was very pleased with my overall experience. It was my first time at Newport Lexus and the experience was exceptional. My sales consultant, Bob Minton, was fantasti with my overall experience. It was my first time at Newport Lexus and the experience was exceptional. My sales consultant, Bob Minton, was fantastic, friendly and very thorough with all my questions. Scotty the finance guy was also a pleasure to work with, and made the entire financing experience actually exciting. I normally do not rave about dealerships, but Newport Lexus was a grand experience. Dr. J More
I contacted the Internet sales department because I wanted my car buying experience to be precise with the least amount of time spent achieving my Lexus ES300H purchase goal. Jeff and Mike have change wanted my car buying experience to be precise with the least amount of time spent achieving my Lexus ES300H purchase goal. Jeff and Mike have changed my opinion of the car buying experience forever. I never anticipated being treated as a valued customer, in an unexpected 5 star hotel environment AND achieving an excellent price on the exact vehicle of my choice. As well as being pampered every step of the way, I was able to purchase at a price very near my best quoted price! Why did I not buy it from the least expensive dealership? The competitor couldn't even tell me what year the car was first manufactured, and it went downhill from there including no after purchase amenities. At Newport Lexus, Jeff and Mike were extremely knowledgable about every aspect of my car of choice. They both made it clear that they would be there for us as long as we needed to educate us in the operation and understanding of the many sophisticated aspects of this vehicle. They even educated us as to the hybrid technology used and it's long running history. Mike's anecdotes made the learning process more pertinent and palatable. I will enjoy post purchase amenities like free car washes offered 7 days a week, door to door airport shuttle service with free car storage and a wash for your return and a percentage off in the dealership boutiques and cafe. That will save me thousands over the 3 year period the services are good for! Needless to say, this car buying experience and service is the best car buying experience in a long string of buying experiences that we have ever had! More
My family had the worst experience. We thought we were going to have a lifetime experience and make a life-long relationship. Well, I made several trips to the dealership and came to an agreement with th going to have a lifetime experience and make a life-long relationship. Well, I made several trips to the dealership and came to an agreement with them. While we were being taught how to use the care and the paperwork was being drawn up, the sales manager yanked the car from us because "it was sold". How the **** do you sell the car to someone else while we've already agree to the terms? It must be for more money. Conniving is what came to mind. Some of the most unprofessional people I ever met and I've met a few. They blamed their decision to sell because we hadn't come to an agreement. Well, I shook hands with the sales manager, Christopher Senesac, they have the key to my trade which we also agreed to on pricing. Not owning up to your mistake is intolerable. Sure they try to find us another car, over 30miles away. Still they insisted that we sign documents. Who in their right mind would buy a car on paper after they pull a stunt like that? Newport Lexus can keep their cars. I have owned Toyota for nearly 3 decades and have been a long supporter of their vehicles. The pretentious sales people and managers at Newport Lexus are ruining my ownership experience. I for one will take precaution the next time I have to buy a car. Regardless, I now put Newport Lexus in the ranks of used car dealerships. More