
Newport Lexus
Newport Beach, CA
Filter Reviews by Keyword
By Type
Showing 2,290 reviews
Amazing service It was such a amazing experience and process my sales person Gary Kalagian was superb in explaining everything made me feel very comfortable. Every on It was such a amazing experience and process my sales person Gary Kalagian was superb in explaining everything made me feel very comfortable. Every one I met there were very helpful from sales to finance departments. Thank you for the great service I highly recommend this dealership More
We recommend Newport Lexus Excellent experience. Made us feel welcome. Craig knew the details about features and benefits of owning a Lexus ct200 H. The decision to buy was e Excellent experience. Made us feel welcome. Craig knew the details about features and benefits of owning a Lexus ct200 H. The decision to buy was easier because the model in stock was just what we wanted in terms of colors, condition, features, etc. The dealership really emphasizes customer service and good marketing skills. Sarah knows her stuff in the finance area and was very helpful also. It seems to us that we got an excellent deal on a special car. More
We are repeat customers. This is the third Lexus we have gotten at Newport Lexus. As always, the sales and finance people are knowledgeable, friendly and courteous. Our sal This is the third Lexus we have gotten at Newport Lexus. As always, the sales and finance people are knowledgeable, friendly and courteous. Our salesperson, Jorge Urquidez, was no exception; likewise for Steve Tibbetts, our finance guy. My wife and I are very appreciative of their patience as we can be a bit demanding at times. In addition, the dealership always seems to have the car we want. Just a top notch place to get your next car. The facility itself is always clean and inviting. More
Great no hassle experience I found the vehicle I was looking for online. I sent an inquire via email and received a call within 15 minutes. Eddy Lin assisted me with my purchase I found the vehicle I was looking for online. I sent an inquire via email and received a call within 15 minutes. Eddy Lin assisted me with my purchase. He was staright up and honest from the beginning. Newport Lexus is a great dealership with over the top customer service. More
Said Altawil is the only reason why I switched to Lexus I have been to the Lexus dealership numerous times and have not had good experiences. But I was fortunate enough to cross paths with Said A. He was I have been to the Lexus dealership numerous times and have not had good experiences. But I was fortunate enough to cross paths with Said A. He was incredibly kind and generous and most importantly genuine. He did not over embellish or demean other brands. He really makes me feel like he's on my side and looking for my best interests at heart! As I explained to him I am not loyal to the brand but to the relationship. It is the sum of the people that give integrity to the brand! Lexus should be very proud to have such a person on its team! Your survey does not allow me to select him as my sales representative. More
Excellent Sales Experience This is my second car from Newport Lexus, Said Altawil did an outstanding job, was very helpful and listened to my wishes and questions. Sarah in F This is my second car from Newport Lexus, Said Altawil did an outstanding job, was very helpful and listened to my wishes and questions. Sarah in Finance was delightful and great. My only comment is that the availability of the finance department is under par. It took way to long!. More
My new Lexus I went out of the Toyota car family. I have had a BMW 3 series for 5 years. The 5 years I've had this car. It's spent most of my time in the shop. I went out of the Toyota car family. I have had a BMW 3 series for 5 years. The 5 years I've had this car. It's spent most of my time in the shop. Listening to my husband about returning to Lexus for a new car purchase for life time satisfactory is the best choice I've made Thank you Sangjae for assisting me on my new car purchase of my 2015 FSport Hybrid, it's amazing. Hope to see you in 24 months for a new car for my husband Thanks Debra Vega More
Excellent Andy Tran did an outstanding job. He was very professional and very knowledgeable. He made the process of buying the car easy and enjoyable I woul Andy Tran did an outstanding job. He was very professional and very knowledgeable. He made the process of buying the car easy and enjoyable I would buy anther cat from Andy More
Excellent Customer Experience This is the 4th Lexus I have purchased from Newport Lexus and I always work with Craig Jones. He makes what can be a challenging experience a easy one This is the 4th Lexus I have purchased from Newport Lexus and I always work with Craig Jones. He makes what can be a challenging experience a easy one and is the sole reason I continue to come back car after car. I have referred my friend and family to Newport Lexus as well and they cannot rave enough about the quality of service that Craig provides. More
Awesome experience This was my best car buying experience. I loved how quick and easy the process was. They made this experience like none other. Everyone super friendly This was my best car buying experience. I loved how quick and easy the process was. They made this experience like none other. Everyone super friendly and treated you like family. Thank you Craig for a wonderful and comedic experience. Newport Lexus is highly recommended. More