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Newport Lexus

Newport Beach, CA

4.9
2,290 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,290 reviews

May 30, 2015

Amazing service It was such a amazing experience and process my sales person Gary Kalagian was superb in explaining everything made me feel very comfortable. Every on More

by Macdog57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Jun 01, 2015 -

Newport Lexus responded

Hello Macdog57, Thank you for your advocacy of Newport Lexus. Gary has surprised me in the past with his dedication to customer service and I'm extremely pleased to read he made you car buying experience a comfortable one. Congrats on your new vehicle and we look forward to seeing you around the dealership. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 28, 2015

We recommend Newport Lexus Excellent experience. Made us feel welcome. Craig knew the details about features and benefits of owning a Lexus ct200 H. The decision to buy was e More

by Cleverman7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Sarah Engel
May 29, 2015 -

Newport Lexus responded

Hi Cleverman7, Thank you for your positive comments. The CT200h is a fantastic vehicle and you're going to be pleasantly surprised about how much money you'll be saving on gas. Craig and Sarah are both wonderful assets to Newport Lexus and I'll be sure to share your comments with them and the rest of our team. Congrats on your new Lexus and we look forward to seeing you at your first service appointment. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 28, 2015

We are repeat customers. This is the third Lexus we have gotten at Newport Lexus. As always, the sales and finance people are knowledgeable, friendly and courteous. Our sal More

by richard68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
May 29, 2015 -

Newport Lexus responded

Hi Richard, Wow! Thank you for your loyalty to Newport Lexus. It is valued customers like yourself that puts a smile on our face. It's a pleasure to hear that Jorge and Steve made your latest car buying experience a pleasant one and that you continue to enjoy coming to our facility. Congrats on your third Lexus and please know we appreciate each and every time you choose to do business with us. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 27, 2015

Great no hassle experience I found the vehicle I was looking for online. I sent an inquire via email and received a call within 15 minutes. Eddy Lin assisted me with my purchase More

by Jason2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Lin
May 28, 2015 -

Newport Lexus responded

Hi Jason, Thank you for your review and business. It's a pleasure to hear that Eddy was prompt in responding to your inquiry and able to help get you into a new Lexus. Congrats on your new vehicle and should you ever have any questions please don't hesitate to ask. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 27, 2015

Said Altawil is the only reason why I switched to Lexus I have been to the Lexus dealership numerous times and have not had good experiences. But I was fortunate enough to cross paths with Said A. He was More

by bearhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Engel
May 27, 2015 -

Newport Lexus responded

Hi bearhouse, Thank you for your 5-Star Review. We are disappointed that your previous experiences were negative ones but it is a pleasure to hear that Said has been able to provide you with a positive one. He is a great asset to Newport Lexus and I'll be sure to share your review with him and the rest of our team. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 27, 2015

Excellent Sales Experience This is my second car from Newport Lexus, Said Altawil did an outstanding job, was very helpful and listened to my wishes and questions. Sarah in F More

by basmulder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Altawil, Sarah Engel
May 28, 2015 -

Newport Lexus responded

Hi basmulder, Thank you for feedback. We are extremely pleased to hear that Said and Sarah made your car buying experience a memorable one and answered any questions you may have had. However, we are disappointed to hear that the availability of our Finance Department wasn't as prompt as it should have been. We will take this into consideration and work to be more efficient in the future. Congrats on your new Lexus and we look forward to seeing you around the dealership. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 27, 2015

My new Lexus I went out of the Toyota car family. I have had a BMW 3 series for 5 years. The 5 years I've had this car. It's spent most of my time in the shop. More

by Dvega02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Sangjae You
May 28, 2015 -

Newport Lexus responded

Hi Debra, Thank you for this review and making the switch to Lexus. You won't find a vehicle as reliable as a Lexus and you'll thoroughly enjoy all that your F Sport Hybrid has to offer. We'd like to welcome you to the Lexus family and look forward to serving you again in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 26, 2015

Excellent Andy Tran did an outstanding job. He was very professional and very knowledgeable. He made the process of buying the car easy and enjoyable I woul More

by Gary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2015 -

Newport Lexus responded

Hello Gary123, Thank you for your review and business. It is a pleasure to hear that Andy provided you with a phenomenal car buying experience and was able to answer any questions you may have had. Congrats on your new Lexus and we look forward to seeing you around the dealership. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 25, 2015

Excellent Customer Experience This is the 4th Lexus I have purchased from Newport Lexus and I always work with Craig Jones. He makes what can be a challenging experience a easy one More

by shuquen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones, David Clayton
May 26, 2015 -

Newport Lexus responded

Hello shuquen, Wow! Thank you so much for your loyalty to Newport Lexus. It is valued customers like yourself that puts a smile on our face. Craig is a great asset to us here and we will be sure to share your review with him and the rest of our team. Please know that we appreciate each and every time you choose to do business with us and we can't wait to serve you, your friends and family again in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 24, 2015

Awesome experience This was my best car buying experience. I loved how quick and easy the process was. They made this experience like none other. Everyone super friendly More

by Its_Twee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Craig Jones, Greg Lawson
May 26, 2015 -

Newport Lexus responded

Hi Its_Twee, Thank you for your positive comments. It's our goal to make our customers' car buying experience quick, easy and memorable. Craig is a phenomenal salesman and is constantly making people laugh. Congrats on your new Lexus and we look forward to seeing you at your first service visit. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

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