Newport Lexus
Newport Beach, CA
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Toru and Porena Horimachi I came to see Mark Marino per Tora's referral. I did lease my last Lexus from Tony, who is on medical leave. Mark and Hugh were to the point with no I came to see Mark Marino per Tora's referral. I did lease my last Lexus from Tony, who is on medical leave. Mark and Hugh were to the point with no BS. I really appreciate that. Kim was also very happy, friendly, and fun. We were serious about getting a new Lexus. We were able to accomplish that in a few hours. This is the best car leasing experience I've ever had. There was no haggling to do. The car I wanted was not available so Mark and Hugh was able to get me the car I wanted but better (navigation) for a similar price. I was thrilled. Thank you. More
Fantastic Experience at Newport Lexus! Hugh and his team exceeded mine and my parent's expectations. He is a consummate professional: friendly, knowledgeable and thorough. I a very happy l Hugh and his team exceeded mine and my parent's expectations. He is a consummate professional: friendly, knowledgeable and thorough. I a very happy leaser! More
Best Dealership I have ever seen! "Best Buying Experience Ever! My wife and I have worked in the industry our entire lives yet never have seen this level of customer satisfaction. Phil "Best Buying Experience Ever! My wife and I have worked in the industry our entire lives yet never have seen this level of customer satisfaction. Philip the internet manager was very well informed and got my wife in and out for a test drive in 15 minutes. Entire sales process for me was 25 minutes during which time about 5 different people offered me drinks, snacks and even a sandwich! Everything about the Dealership is beautiful - I highly recommend - I will never buy anywhere else!" More
title "shooter" was absolutely great! his level of "customer service" should be written in training manuals. Scott in finance was very friendly and persona "shooter" was absolutely great! his level of "customer service" should be written in training manuals. Scott in finance was very friendly and personable. next lexus purchase will be done at this dealership with the same persons involved. overall great car buying experience. More
Top Purchase Experience! Happy owner of RX350 Bob Minton is my sales person and he is extremely helpful and professional. He made sure I was completely comfortable with my purchase. Being a first Bob Minton is my sales person and he is extremely helpful and professional. He made sure I was completely comfortable with my purchase. Being a first time buyer applying for an auto loan in the state, I ran into a little complication due to my short credit history, Bob was extremely patient and went out of his way to make the transaction work out smoothly. Bob got me into the vehicle I want at the price I was hoping for! I will definitely recommend him and the dealership to all my friends and family. More
Lexus RX 350 I am so happy and feel that I pick the right vehicle for me, and thanks to Hugh and Norm provided me such a good and excellent services. I believe th I am so happy and feel that I pick the right vehicle for me, and thanks to Hugh and Norm provided me such a good and excellent services. I believe the price is right of the beautiful Lexus RX 350. Norm is an awsome seller. I really appreciate Norm who has such an excellent customer sell services. As I consulted with him, I felt very confident to buy the Lexus RX 350 and very happy with the vehicle I purchased. I will refer to my friends go to Mr. Norm Gestein for Lexus vehicles or go to Lexus dearlership. Thanks again to Mr. Norm Gestein. More
Great experience The salesman helping me (Bob Minton) provided outstanding service. He made car buying easy, fast, and enjoyable. Bob quickly answered my detailed ques The salesman helping me (Bob Minton) provided outstanding service. He made car buying easy, fast, and enjoyable. Bob quickly answered my detailed questions with consistent integrity and clarity. Such transparency and client-centered service sets Newport Lexus apart. More
Best car buying experience ever One of the best experience in car shopping and eventual purchase. Many thanks to our salesman Andy Tran! As matter of fact my sister and her husband One of the best experience in car shopping and eventual purchase. Many thanks to our salesman Andy Tran! As matter of fact my sister and her husband is looking for a new car and we will certainly recommend Newport Lexus! More
New car with trade in. We love this dealership! Although the car washes and free airport parking are a bonus, there's no substitute for good dealer service. We traded in o We love this dealership! Although the car washes and free airport parking are a bonus, there's no substitute for good dealer service. We traded in our 2012 IS250c for a ES300h and they gave us a great deal on both ends! Next time, we'll be back for our next Lexus. Shooter was awesome! Thank you Newport Lexus! More
The most amazing experience! Bob made this experience pleasant and memorable and proved that dreams do come true! Will for sure recommend people to come to him at Newport Lexus! Bob made this experience pleasant and memorable and proved that dreams do come true! Will for sure recommend people to come to him at Newport Lexus! More