Newport Lexus

Fantastic sales experience with Jorge! Working with Jorge was such a pleasant experience! He was extremely friendly and approachable. He genuinely cares about his clients and went out of hi Working with Jorge was such a pleasant experience! He was extremely friendly and approachable. He genuinely cares about his clients and went out of his way to make us feel at ease with the buying process. I will definitely refer Jorge and Lexus of Newport to close friends and family! More

Experience Vanara was very helpful and effiencent with making the experience a smooth and fast purchase. I would definitely recommend vanara to another family or Vanara was very helpful and effiencent with making the experience a smooth and fast purchase. I would definitely recommend vanara to another family or friend. More

Love my new car and the dealership Craig was a pleasure to work with, explained everything, did not exert pressure to make a decision. He allowed us time to think it over and make our Craig was a pleasure to work with, explained everything, did not exert pressure to make a decision. He allowed us time to think it over and make our decision. My total experience with Newport Lexus far exceeded my expectations of what buying a new car is usually like. Everything was handled professionally and I left the dealership loving my new car and being impressed with how well they treat the customer. More

our second car It was great to work with Andy again. We put on more miles than originally planned and got to a point where it makes sense for us to trade in the car. It was great to work with Andy again. We put on more miles than originally planned and got to a point where it makes sense for us to trade in the car. Things seemed to fall in to place and we now have a vehicle that fits exactly what we need it to be. More

RX350 purchase Andy Tran and Greg Lawson were great and made this purchase experience enjoyable. Both are knowledgable, patient, good communicators who professional Andy Tran and Greg Lawson were great and made this purchase experience enjoyable. Both are knowledgable, patient, good communicators who professionally addressed all of our concerns. Andy's after purchase follow up was timely and he made it clear Newport Lexus was interested in our satisfaction. I would recommend the dealership and it's associates. More

End to End Excellence Terrific experience buying [non] Lexus product. Craig did a great job working both the sales price on a 2015 Audi A5 as well as the trade in price on Terrific experience buying [non] Lexus product. Craig did a great job working both the sales price on a 2015 Audi A5 as well as the trade in price on my A4 Cabrio "before I drove to the dealership". Normally, this does not work well as dealerships hold out for top dollar on the sales side, and hope for bottom dollar on the buy/trade-in side. Craig and his team delivered very fair numbers on both sides of the deal, as their first response. This gave me the confidence in the dealership and the motivation to drive from San Diego. Well done Craig More

Excellent all the way around! Jorge was a pleasure to work with from the beginning. after my first visit he stayed in touch just enough to let me know that he was there to help, b Jorge was a pleasure to work with from the beginning. after my first visit he stayed in touch just enough to let me know that he was there to help, but I never felt pressured. I came back several times because I was unsure of exactly what I wanted. He was always friendly and happy to go over the options once again. When I finally was ready to buy he made what I thought would be an uncomfortable negotiation into a very pleasant car buying experience. He even delivered the car to my house the next day…..and best of all I love my car! More

Excellent Buyer Experience I leased a 2015 Lexus ES from Newport Lexus and it was the best car buying experience I've ever had. They are professional, accurate, and their facili I leased a 2015 Lexus ES from Newport Lexus and it was the best car buying experience I've ever had. They are professional, accurate, and their facility is second to none. Have been to other Lexus dealers such as Mission Viejo and Jim Falk in Beverly Hills, and they were high pressure and didn't have the selection of Newport Beach. I especially want to commend Bob Minton as he immediately understood my needs and met them without games or excuses. He tells it like it is and I recommend anyone considering a new or used Lexus to seek out Bob at NBL. I'm also telling my friends considering a new car to get a Lexus from him. More

Wish I had gone here first! I'm so glad I ended up here finally. For months before I shopped around because choosing a car to purchase is right up there with choosing a spouse. O I'm so glad I ended up here finally. For months before I shopped around because choosing a car to purchase is right up there with choosing a spouse. Other dealerships are nightmares - I felt like I needed to enter the witness protection program to stop the incessant calls! I dreaded having to do the rounds again. I narrowed down my choices and saw that Newport Lexus had the exact car I wanted. I showed up at 8:45PM thinking there would definitely be some eye rolling that I came at the very last minute. But Jorge was just strolling along and had no problem giving me a test drive right as they were closing up shop. He didn't pressure me for my info or try to sell me hard...he thought I was just test driving. Well...I decided to buy the car. They gave me a really truly good deal (a week later I was still checking just to make sure I had indeed gotten a good price). Anyways we closed the shop down...and as it was 12AM Jorge offered to bring the car to my house and have me sign the papers there. I ABSOLUTELY LOVE THE CAR (RX450h) and anytime I have questions Jorge is very responsive to answering me via text. Poor guy - I text him about random things I could easily find in the owner's manual...but he really knows his stuff. I mean the SALES guy ACTUALLY KNOWS WHAT HE IS TALKING ABOUT (unlike on another OC Lexus sales floor). Their standard line is that "everyone is family" and while that's a little too cheesy for me to get behind - what I do have to say is they go above and beyond to provide excellent customer service (EVEN AFTER THE SALE!!!!). They've got a class act operation going there and I've been impressed with everyone. That's it. More

Andy Tran - the non-sales guy, sales guy. Quiet. Left me alone to make my own decisions. Did not trash talk the competing brand. The Mercedes sales guy across the street said that Lexus is mad Quiet. Left me alone to make my own decisions. Did not trash talk the competing brand. The Mercedes sales guy across the street said that Lexus is made from recycled steel. I would buy a car from Andy again. I guess that's all that matters in a review. :) More