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Newport Lexus

Newport Beach, CA

4.9
2,351 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,351 reviews

August 10, 2015

Excellent Experience with Newport Lexus and Said Altawil We had a great experience working with Said. He made us comfortable from the start which allowed for an enjoyable, stress-free process. Said made hi More

by LoveMyNewES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Altawil
Aug 11, 2015 -

Newport Lexus responded

Hi LoveMyNewES, Welcome to the Newport Lexus family! The ES is a great car and we have no doubt that you're going to love it. It's a pleasure to hear that Said was very accommodating during your car buying experience. He's a great asset to Newport Lexus and we'll be sure to share your comments with him and the rest of our team. Thank you for this great review and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 08, 2015

Newport Lexus Dealer Ship Visit We had a very good experience dealing with Gary Kalagian during our visit to the Newport Lexus showroom. Gary was very professional, friendly and he More

by Faye3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Aug 11, 2015 -

Newport Lexus responded

Hello Faye3, Thank you for this great review! Gary is a great product specialist and it's no surprise that he made your experience a positive one. We look forward to serving you, your friends and family in the future and we thank you for choosing Newport Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 06, 2015

Always nice working with Newport Lexus Just got my 3rd IS250 from Newport Lexus - they make it as easy as car buying can possibly be. Everyone is incredibly nice and it is a beautiful and c More

by Jwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Aug 11, 2015 -

Newport Lexus responded

Hi JWalker, Thank you for your loyalty to Newport Lexus. Valued customers like yourself put a smile on our face! We're extremely pleased to hear that we provide you with a positive car buying experience each time and that we were able to get you into a new IS 250! Thanks for continuing to choose Newport Lexus and please know we appreciate each time you choose to do business with us. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 03, 2015

Excellent customer experience w/ Gary Kalagian If you're in the market for a Lexus, i would absolutely recommend connecting with Gary Kalagian of Newport Lexus. I've leased my previous 4 Lexus' More

by patrickcol17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Aug 05, 2015 -

Newport Lexus responded

Hi Patrick, Thank you for your positive comments. Gary is a wonderful asset to Newport Lexus and is constantly making sure that each customer gets into the Lexus that is right for them. We cannot thank you enough for your loyalty to Newport Lexus and please know that we appreciate each time you choose to do business with us. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 03, 2015

Amazing Gary Kalagian actually brought my new RED 2015 Lexus to me in Graeagle Ca., about 550mi from Newport Beach. Brought all the paper work. Did the elec More

by janholl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I miss Angie in the service department, Gary Kalagian
Aug 04, 2015 -

Newport Lexus responded

Hello janholl, Thank you for this 5-Star Review! We are so impressed by Gary's actions to go above and beyond to travel over 500 miles to deliver your new 2015 Lexus! It's actions like these that make Gary a phenomenal product specialist! Congrats on your new Lexus and there's no doubt we'll share this great review with Gary and the rest of our team! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 03, 2015

Excellent experience on leasing a new car It was the fastest transaction on returning the old leased car & change to a new lease car. The sale man & the manager were extremely accommodating & More

by VL OC 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Tony D'Amato
Aug 04, 2015 -

Newport Lexus responded

Hi VL OC 2015, Thank you for your review and business. We're extremely pleased to hear that your leasing experience was quick and efficient and that our team was extremely accommodating. It's our goal to make every customer's car buying/leasing experience as stress free as possible. Congrats on another Lexus and please know we appreciate each and every time you choose to do business with us. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 03, 2015

Vanara Phuong He is very helpfull and easy to talk too. I did all my negotiation via email, i got the price that i want, and when we get thier to sign,it was what they promise via email, all the paper works More

by Cisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanara Phuong
Aug 04, 2015 -

Newport Lexus responded

Hi Cisco, Thank you for this positive review. We're very pleased to hear that Vanara did a phenomenal job communicating via e-mail. We take great pride in providing quality customer service through all outlets including digital communication. We hope you're enjoying your new Lexus and thank you for choosing Newport Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 03, 2015

Great service I just bought my 4th Lexus SUV! The car is so reliable and maintenance free and the Newport Lexus professionals make the experience of owning this c More

by cherie hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Arlyn Apodaca
Aug 05, 2015 -

Newport Lexus responded

Hi Cherie, Thank you for this 5-star review and congrats on your 4th Lexus SUV! Your devotion to Lexus and to Newport Lexus is greatly appreciated! We'll be sure to share your comments with Gary and the rest of our team and we hope to see you around the dealership in the near future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 03, 2015

AWESOME EXPERIENCE Gary has always been a true profesional, great person and easy to deal with, Very happy to do business with him...I WILL DEFINITELY More

by six2lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Aug 04, 2015 -

Newport Lexus responded

Hi six2lexus, Thank you for your positive comments. Gary is a great product specialist and it's no surprise to us that he provided you with an awesome experience. Thank you for your business and if you ever have any questions, please don't hesitate to ask us or Gary! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 03, 2015

Buying a car can be a positive experience too Newport Lexus IS a well manager and trained dealership. The customer is always the primary concern and made to feel welcomed. Looking forward to servi More

by Thedovster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Greg Lawson
Aug 04, 2015 -

Newport Lexus responded

Hi Thedovster, We know the car buying experience can be stressful, which is why we try and make it as simple as possible for our customers. We're very pleased to hear that you felt welcomed and your car buying experience was a positive one. Thank you for this quality review and congrats on your new Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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