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Newport Lexus

Newport Beach, CA

4.9
2,242 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,242 reviews

April 30, 2015

great internet purchase experience Wonderful experience buying my car at Newport Lexus. Customer service was great! The facility is beautiful. I submitted my inquiry via the internet an More

by gen&christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lin
May 04, 2015 -

Newport Lexus responded

Hi Gen & Christina, Thank you for your review and business. We take great pride in responding to all internet leads in a timely manner so we can provide customers with the same experience you had. Eddy is a wonderful asset to Newport Lexus and it is no surprise that he was able to accommodate you in the car buying experience. Thank you for choosing Newport Lexus and we look forward to seeing you at your first service visit. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 29, 2015

lexus is250 f sport! My experience with George was absolutely amazing. He went beyond and above to meet my expectations. I am a first time buyer and daughter whom just rec More

by Linda_14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
May 04, 2015 -

Newport Lexus responded

Hello Linda, Thank you for this positive review. We are extremely sorry to hear about the recent loss of your father. We know that the car buying experience can be difficult for a first time buyer which is why it is a pleasure to hear that George went above and beyond to make sure that it was a memorable experience. We cannot thank you enough for choosing Newport Lexus and look forward to serving you again in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 27, 2015

Repeat Customer! Bob Minton is your guy! My family and I had purchased a car from Newport Lexus in the past before and we were very pleased with the our experience here. Therefore, it only ma More

by KevinFsport13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 28, 2015 -

Newport Lexus responded

Hello KevinFSport13, Thank you for your positive comments and advocacy of Newport Lexus. It is always a pleasure to hear from repeat customers about their car buying experiences. Bob is a fantastic salesman and always puts the customer's needs first. It is no surprise that he made your experience as easy as possible. Congratulations on your new Lexus and please know we appreciate each and every time you choose to do business with us. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 27, 2015

Best car shopping experience! I think everyone kind of dreads to go car shopping but I sincerely had such a great experience! Jorge was so knowledgeable as well as personable. Very More

by Tblink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Jorge Urquidez, Sarah Engel, Melissa Alarcon
Apr 28, 2015 -

Newport Lexus responded

Hello Tblink, Thank you for your review and business. We know the car shopping experience can be stressful which is why our goal is to make it as enjoyable as possible for the buyer. It is a great pleasure to hear that Jorge, Bobby, Sarah and Melissa all provided you with the experience you deserve. I'd like to congratulate you on your new Lexus and welcome you to take advantage of the many amenities we offer to our valued customers. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 23, 2015

AMAZING EXPEIRENCE! I walked into lexus and was greeted by Jorge Urquidez. I wasnt sure what I wanted and Jorge was great helping me and was very patient in helping me fi More

by scarsmama24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Apr 27, 2015 -

Newport Lexus responded

Hello scarsmama24, Thank you for your review and business. Lexus has so many wonderful vehicles to choose from and sometimes it can be difficult to know which one is perfect for you. Jorge is an extremely knowledgable salesman and it is no surprise that he was able to find the Lexus that fits your needs. I'd like to congratulate you on your new Lexus and we look forward to seeing you around the dealership. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 23, 2015

Loyal to Newport Lexus for LIFE!! Jorge & his sales manager, Chris Clark, are hands down the very BEST bet for a prospective car buyer. First of all, they're honest. To me that's of ut More

by snobar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Jorge Urquidez
Apr 27, 2015 -

Newport Lexus responded

Hi snobar, Wow! We cannot thank you enough for this stellar review and for your loyalty to Newport Lexus. It is a pleasure to hear that your recent experience with Jorge has changed your outlook on the car buying experience. Jorge is a wonderful asset to Newport Lexus and he constantly puts the customer's needs first. Please know that your loyalty is greatly appreciated and that we are always here to serve you. Congrats on your new Lexus and we look forward to seeing you at your first service visit. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 23, 2015

Amazing first time buying experience! This was my first car purchase and was really nervous. Eddy was really informative and patient when going over the cars with us. Eddy was able to get More

by charlesloc168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lin
Apr 27, 2015 -

Newport Lexus responded

Hello charlesloc168, Thank you for this positive review and congrats on purchasing your first vehicle. The car buying experience, especially your first one, can be a stressful situation and we aim to make it as easy as possible for our customers. It is most important to us to find the Lexus that is the right fit for each customer and it is a pleasure to hear that is exactly what Eddy did. The GS F Sport is a fantastic vehicle and we have zero doubts that you are going to enjoy it. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 22, 2015

Purchase Experience Our purchase experience at Newport Lexus was fantastic. Everyone from Tony D'Amato the General Sales Manager to Craig Jones our Sales Consultant to G More

by Evelyn RMV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Greg Lawson, Tony D'Amato
Apr 23, 2015 -

Newport Lexus responded

Hi Evelyn RMV, Thank you for taking the time to leave such a positive review. We take pride in providing one-of-a-kind service to all of our customers and it is a pleasure to hear that is exactly what you received from Tony, Craig and Greg. We know you have a choice of dealerships when buying a Lexus, and we want to thank you for choosing Newport Lexus! Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 22, 2015

Best experience ever I was extremely satisfied with the level of attention and the super customer service given by Craig. I have purchased numerous vehicles in the past at More

by espinozapofficial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Diaz, Craig Jones, Sarah Engel
Apr 23, 2015 -

Newport Lexus responded

Hello espinozapofficial, Wow! Thank you for your kind words about your car buying experience with Craig. We know that purchasing a vehicle can be difficult and it is our goal to make it as easy as possible for all of our customers. Congratulations on your new Lexus vehicle and when it comes time for your next one don't hesitate to give us a call! Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

April 21, 2015

Great service This is my #3 cars with Lexus. - Great car with great service. - Sale manager was very helpful. - I will recommend Lexus to my friends and family. More

by Khoalanlexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson
Apr 23, 2015 -

Newport Lexus responded

Hi Khoalanlexus, Thank you for this awesome review and for being a Lexus lover just like us! It is a pleasure to hear that our team here provided you with the experience that you deserve. We look forward to serving you, your friends and family again and we'd like to congratulate you on Lexus number three! Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

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