Newport Lexus

Wonderful experience Sangjae was very helpful. He answered all of our questions and was patient when we re-asked the same questions. he didn't push the sale. He let u shav Sangjae was very helpful. He answered all of our questions and was patient when we re-asked the same questions. he didn't push the sale. He let u shave our privacy and space to consider our purchase. More

Wonderful! Craig Jones was very on top of what he was doing. Most important of all, he respects his customers.?? He was very attentive and made the process easy Craig Jones was very on top of what he was doing. Most important of all, he respects his customers.?? He was very attentive and made the process easy and painless. He informed me of everything I needed to know about my car. He also understood that I was too excited about my new car to pay attention to most of what he was telling me so he let me know where and how I could find the information I needed in the future. Mr. Jones didn't deliver a cookie cutter car buying experience. He made sure my car buying experience was very personable and authentic. He really went about and beyond to make sure everything was perfection with my new car. He also walked me through a beautifully merchandised boutique. Joseph Garcia was a huge help with getting my phone apps set up for the car. Bobby Sento worked really hard to make sure I could get the exact car I wanted. They all made me feel like family. More

Best service! I bought a GX460 from Newport Lexus late 2014 and unfortunately got in a bad accident in Dec. 2015 where I broke my neck, but my neurosurgeon and the I bought a GX460 from Newport Lexus late 2014 and unfortunately got in a bad accident in Dec. 2015 where I broke my neck, but my neurosurgeon and the insurance adjuster (lol) said the car saved me. I haven't been able to drive for the last 6 months but contacted the dealership and was put in touch with Greg Brawley. He was absolutely wonderful and while I am still very nervous to get behind the wheel, Greg drove to the car to my house and filled the paperwork out here. Was the best experience I ever had purchasing a car. Thank you to Greg and to Newport Lexus! (It's been a week and I drove around the block..progress! :) More

Very Professional Service What can be a stressful venture turned out to be a very pleasant experience. Acquired a certified 2013 RX 350 with the assistance and guidance of our What can be a stressful venture turned out to be a very pleasant experience. Acquired a certified 2013 RX 350 with the assistance and guidance of our salesman, Sangjae You. Sangjae was very courteous and respectful of our time. We provided some basic parameters and he directed us to the right vehicles for our consideration. Subsequent to the purchase of the RX350 Sangjae drove out to our residence in Orange and gave my wife a tutorial on operating her new vehicle. That was very impressive. More

Great buying experience We recently purchased a GX460 at Newport Lexus and were thoroughly impressed with the process from start to finish. Our salesman, Sangjae You, was ve We recently purchased a GX460 at Newport Lexus and were thoroughly impressed with the process from start to finish. Our salesman, Sangjae You, was very friendly, knowledgeable and most importantly, wasn't pushy. Steve Tibbetts in finance was also very knowledgeable and a pleasure to work with. The entire experience met our expectations of what Lexus has a solid reputation for - quality vehicles and excellent customer service. More

Superior and elegant process After negative experiences at 2 other Lexus dealers (MV and Tustin), i visited Newport Lexus and was beyond impressed with their showroom and the peop After negative experiences at 2 other Lexus dealers (MV and Tustin), i visited Newport Lexus and was beyond impressed with their showroom and the people there. I worked with Eddy Lin, who helped me attain the car i wanted. He was honest and the entire process was transparent, nothing was hidden from me. He showed me the numbers in real-time and offered me an incredible deal. I was not pressured at all and was allowed to take time to evaluate all options. Eddy is mentally agile, supremely capable, and motivated to help others. The financing was super easy, and the delivery process was fun. More

Excellent service!! My husband and I had the pleasure of working with Gary Kalagian when we purchased our Lexus. He was very helpful and knowledgeable and took a lot tim My husband and I had the pleasure of working with Gary Kalagian when we purchased our Lexus. He was very helpful and knowledgeable and took a lot time with us and explained all the great features in the.Lexus we purchased. His professionalism was greatly appreciated and would recommend both Gary and your dealership to everyone. Sarah Engel in finance was also very professional and financing was very easy with her help. More

Great Service at Newport Lexus My sales associate was Andy Tran. He was knowledgeable, friendly and concerned with our needs. We test drove a number of vehicles before we decided My sales associate was Andy Tran. He was knowledgeable, friendly and concerned with our needs. We test drove a number of vehicles before we decided on the GS350 FSport. His customer service was excellent. Thanks Andy! More

Happy customer I have purchased 3 lexus here already and I could honestly say I'm a happy customer.. The people that work here are very nice and make sure that you a I have purchased 3 lexus here already and I could honestly say I'm a happy customer.. The people that work here are very nice and make sure that you are being help. Jorge Urquidez one of the sales consultant is very helpful and makes sure his customers leave the dealer satisfied. If you're looking forward to purchase a car I truly recommend this dealer and sales consultant Jorge Urquidez. More

Said Altawil is the BEST! My wife and I ended our exhaustive search for a CPO Lexus when we met Said at Newport Lexus. His excellent customer service and intuitive sales skill My wife and I ended our exhaustive search for a CPO Lexus when we met Said at Newport Lexus. His excellent customer service and intuitive sales skills immediately impressed and put us at ease. His genuine desire to get us the best deal possible was obvious throughout our buying process. After driving my new ES 350 for the past couple of months, I am certain of two things moving forward. My next vehicle will be a CPO Lexus and I will buying from Said. More