Newport Lexus

Sangjae was perfect. This is my 4th purchase & first with Newport Lexus & first with Sangjae. It was my first experience with the "One Price" policy which I fundamentally This is my 4th purchase & first with Newport Lexus & first with Sangjae. It was my first experience with the "One Price" policy which I fundamentally disagree with. This policy is on the dealership, not Sangjae. This new policy breaks the mindset of decades that there is SOME room to negotiate on a vehicle. When a salesperson tells you the dealer no longer negotiates on the price would you believe them? This new policy puts the salesperson at a disadvantage as you don't believe them. Sangjae overcame this with his calm and positive nature. I pushed back very hard on this policy and Sangjae took all my "feedback" in stride. He stayed positive & focused on getting me into the car he knew I wanted. This new policy made me consider not shopping with Newport Lexus ever again. However, Sangjae overcame this and has earned my family's business today & in the future. I am sincerely appreciative of all of his hardwork and help. He took care of every facet of the sale. Also, I didn't see Lina's name listed anywhere. She rocks. She kept me coming back to inventory at Newport Lexus with her updates & check-ins. Very sincere & helpful. More

Great Service and Reliable Work I had great experience with Mr. Sangjae You leasing my new Lexus ES 350. Mr. You was so nice and reasonable. He explained the detail information relat I had great experience with Mr. Sangjae You leasing my new Lexus ES 350. Mr. You was so nice and reasonable. He explained the detail information relate to Lexus ES 350 to me. His friendly detailed explanation helped me to choose Lexus ES 350 comfortably. More

Just Amazing I purchased a 2015 RX350 from Sangjae and he's so sweet and funny! Most salesmen will try to up sale and lure you into lies but he's just honest and s I purchased a 2015 RX350 from Sangjae and he's so sweet and funny! Most salesmen will try to up sale and lure you into lies but he's just honest and straight forward. He wants to get you the best deal possible and genuinely help you. I'm so happy with my purchase thank you Sangjae for all your help! :) More

AMAZING. Thanks to Sangjae, I went home with the new NX F SPORT in white with black/red interior. My experience with Newport Lexus dealership has always been a Thanks to Sangjae, I went home with the new NX F SPORT in white with black/red interior. My experience with Newport Lexus dealership has always been amazing. Sangjae was genuine, friendly, patient, and extremely helpful. The car was not available in the color I wanted but Sangjae kept in constant communication with me and I ended up with the next car from the new shipment. I am extremely grateful for his help and I am excited for the new love in my life. More

Look no further Had the absolute best experience buying my new Lexus NX200t here. Sangjae helped me out and he was so nice and made the car buying process easy and no Had the absolute best experience buying my new Lexus NX200t here. Sangjae helped me out and he was so nice and made the car buying process easy and not stressful. He was not pushy or aggressive at all. They let me take my time on making my decision and helped answer all the questions I had. Their customer service was unbelievable. I don't think I will EVER buy a Lexus anywhere else! I cannot say enough good things about this dealership. Thanks Sangjae More

Great Experience My experience at Newport Lexus was fantastic. I dealt with Eddy Lin. Eddy was very friendly and easy to talk to. He was very patient and answered a My experience at Newport Lexus was fantastic. I dealt with Eddy Lin. Eddy was very friendly and easy to talk to. He was very patient and answered all of my questions thoroughly. When the dealer didn't have the exact color/configuration of car that I was looking for, he and the team had it sent for me from another dealer. He even bought me lunch while I waited for the car to arrive. The Newport Lexus dealer and service center is by far the best one I've seen in SoCal so far. Overall, it was a great experience and I would highly recommend Newport Lexus and Eddy to anyone! More

GREAT CUSTOMER SERVICE! My wife and I had a great experience with Mr. Bob Minton! he was very thorough in helping us out. i loved how he handled our questions, every concern My wife and I had a great experience with Mr. Bob Minton! he was very thorough in helping us out. i loved how he handled our questions, every concern was well addressed, he is well versed in his craft, and he puts customers first. As a Financial Services broker, I can see thru him the way how I train my agents and representatives. Will surely recommend him to our family and friends! Luis and Rachell Guico 909-7315593 More

Craig ia amazing! Craig Jones and Aj jr. are a pleasure to work with. We will always send our friend and business to them. They both show the expertise, patience, and Craig Jones and Aj jr. are a pleasure to work with. We will always send our friend and business to them. They both show the expertise, patience, and customer service that Lexus stands for. Our business with always be with Lexus if they continue to stay with the company. Once again absolute pleasure doing business with these gentlemen. Sarah was amazing too. She made my purchase easy. Es More

Execllent service in all aspects of sale I have been doing business with Newport Lexus from its inception. It is their excellent sales and service staff that keeps me coming back. I have nev I have been doing business with Newport Lexus from its inception. It is their excellent sales and service staff that keeps me coming back. I have never been disappointed in any way. Jorge Uriquidez even offered to drive to my house to adjust the garage remote. It is hard to think about going anywhere else even thought there is a Lexus dealership much closer to me. More

A good dealership that you can trust I got two SUV from this dealer already, one in 2009 and another one just a two weeks ago. Absolutely wonderful experience both time. The salesman was I got two SUV from this dealer already, one in 2009 and another one just a two weeks ago. Absolutely wonderful experience both time. The salesman was great, he was absolutely helpful and not being pushy. He respected my space and decision, and no pressure. Oh, it's wonderful when there's no pressure to rush into making a deal. However, if the manager could be a little more ease on the negotiable part of the whole sale process then I would said this is a five stars dealership. More