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Newport Lexus

Newport Beach, CA

4.9
2,032 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,032 reviews

May 26, 2014

Patience wins We were new to Lexus, so it took a lot of hand-holding to get us to commit. The facility is relaxing, which helped, and the staff is available without More

by SteveSchwarzbek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
May 29, 2014 -

Newport Lexus responded

Hi Steve, We're thrilled to hear that our staff went above and beyond to make sure you received the best deal on your trade-in and got you into Lexus model you preferred. If you have any questions or concerns in the future, please feel free to contact us at any time. We hope you're enjoying your new Lexus and look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 24, 2014

Great car purchasing experiences. After two weeks studies, finally I purchased the RX350. The dealership is friendly with great sales rep. Under no pressure I got my dream car at great More

by Fankung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy is a great sales.
May 28, 2014 -

Newport Lexus responded

Hi Fankung, Thank you for your kind words about your experience at our dealership. If you have any questions or concerns in the future, please feel free to contact me any time and we look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 18, 2014

Best Experience ever!!! I have to say this was the BEST experience I have had working with a car dealership , I was very leary & certainly had my guard up after many horrible More

by Flobird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Shimon, Greg Lawson
May 21, 2014 -

Newport Lexus responded

Hello, We're thrilled to hear that Mike was a exceptional sales representatives and that he above and beyond to make sure you received the best deal and completely understood how to operate your new Lexus. If you have any questions or concerns in the future, please feel free to contact us at any time. We hope you're enjoying your new Lexus and look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 16, 2014

Purchased a new ES300H, and love it! I am a long time customer of Newport Lexus as I owned an LS 430, which I finally decided to replace (it was a 2001). I contacted Mike Shimon through t More

by TAlbright56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Shimon
May 21, 2014 -

Newport Lexus responded

Hello, It was a pleasure to read how wonderful your experience was during your visit to our dealership. I will make sure to pass along your review of the excellent sales service you received on to Mike and our entire team. If you have any questions or concerns in the future, please feel free to contact me at any time. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 13, 2014

Our buying experience with Newport Lexus Our recent purchase was a very pleasant experience....from initial contact l to first visit to hassle free negotiations to delivery was all great for More

by fvsubodh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Gary Kalagian, Jeff Locastro, Greg Brawley
May 14, 2014 -

Newport Lexus responded

Hello, We appreciate your high opinion of our dealership and your overall positive review. We are pleased to know you enjoyed your car buying experience from start to finish and I will make sure to share your review with him. We also apologize for any inconveniences you may have experienced and we look forward to continuing to provide you high-quality customer service in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 12, 2014

I had a very pleasant experience with Bob Minton My wife and I had a wonderful experience this past mother's day weekend purchasing a new Lexus GS from Bob Minton of Newport Lexus. Ms. Minton was at More

by anishjbanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Minton
May 14, 2014 -

Newport Lexus responded

Hi Anish, Thank you for your kind words about your wonderful experience at our dealership. I will make sure to pass along your amazing review over to Bob and hope that you are enjoying the Lexus GS. If you have any questions or concerns in the future, please feel free to contact me any time and we look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 12, 2014

Purchasing a RX 350 We had a very nice experience making our purchase of a new 2015 RX 350. The staff was more than pleasant, experienced and professional. The car we w More

by dahnas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Minton
May 14, 2014 -

Newport Lexus responded

Hi Dahnas, I am pleased to hear that Bob provided you with a pleasant and professional sales experience and on behalf of our entire staff I would like to say thank you for giving us the opportunity to help you with your auto purchase. We greatly appreciate the time you've taken to post your review telling others about your quality experience at Newport Lexus. If you have any questions or concerns in the future, please feel free to contact us at any time. We hope you're enjoying your new Lexus RX and look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

April 14, 2014

Lexus Owner An amazing dealorship with awesome, friendly staff. You feel very pampered in their atmosphere. Great price, fun picures with purhase, a fabulous game More

by Ashleyuma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Bobby, Bobby Sento, Craig Jones
Apr 28, 2014 -

Newport Lexus responded

Hi Ashely, Thank you for your kind words about your experience at our dealership. If you have any questions or concerns in the future, please feel free to contact me any time and we look forward to working with you again in the future. Best Regards, A.J. D'Amato President (949) 477-7001 ajdamato@newportlexus.com

April 07, 2014

Best Buying Experience at Newport Lexus.Top Quality customer service. They sales team at Newport Lexus go above and beyond expectation. Newport of Lexus will do their best to get the customer the pri More

by Trastirra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lin, Hugh Nguyen,Katie, Michael Escoto, Eddy Lin
Apr 28, 2014 -

Newport Lexus responded

Hi Trastirra, I am delighted to read about your outstanding experience at our dealership. I am pleased to hear that our staff provided you with not only "top quality customer service" but that they each went above and beyond your expectations. Thank you for giving us the opportunity to help you with your auto purchase. We greatly appreciate the time you've taken to post your review telling others about your quality experience at Newport Lexus. If you have any questions or concerns in the future, please feel free to contact us at any time. We hope you're enjoying your new Lexus and look forward to working with you again in the future. Best Regards, A.J. D'Amato President (949) 477-7001 ajdamato@newportlexus.com

March 31, 2014

Mike Shimon is truly outstanding! I will continue to bring business to Newport Lexus specifically Mike Shimon. Greg in finance was also great in helping. More

by Howardfkraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shimon, Michael Shimon
Apr 28, 2014 -

Newport Lexus responded

Hi Mohsin, It was a pleasure to read how wonderful your experience was during your visit to our dealership. I will make sure to pass along your review to Mike, Craig and our entire team. If you have any questions or concerns in the future, please feel free to contact me at any time. Best Regards, A.J. D'Amato President (949) 477-7001 ajdamato@newportlexus.com

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