Newport Lexus
Newport Beach, CA
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Patience wins We were new to Lexus, so it took a lot of hand-holding to get us to commit. The facility is relaxing, which helped, and the staff is available without We were new to Lexus, so it took a lot of hand-holding to get us to commit. The facility is relaxing, which helped, and the staff is available without hovering so we could work through what we really wanted in a car. Andy Tran was available to us every time we were there. Lexus wasn't the only brand considered, and we had looked at other Lexus dealers. But here we could learn about what's available, test drive a few models, and go away and think about it. The continuing contact didn't become annoying, and the follow up was really good. This got us into a great car that we're already enjoying more than what we traded in. More
Great car purchasing experiences. After two weeks studies, finally I purchased the RX350. The dealership is friendly with great sales rep. Under no pressure I got my dream car at great After two weeks studies, finally I purchased the RX350. The dealership is friendly with great sales rep. Under no pressure I got my dream car at great price. More
Best Experience ever!!! I have to say this was the BEST experience I have had working with a car dealership , I was very leary & certainly had my guard up after many horrible I have to say this was the BEST experience I have had working with a car dealership , I was very leary & certainly had my guard up after many horrible experiences. Mike Shimon was not only honest & polite, he was professional and stayed true to his word. He was informative, knowledgable and made this an easy & even enjoyable experience. The car I wanted was not on the lot , late Friday afternoon, Mike delivered the car himself on Sat morning. He sat with me & showed me how to work everything in the car. I am in the customer service industry & this was an exceptional experience with Mike being behind it all. Greg Lawson in fianance was professional, honest & truly a wonderful experience as well. More
Purchased a new ES300H, and love it! I am a long time customer of Newport Lexus as I owned an LS 430, which I finally decided to replace (it was a 2001). I contacted Mike Shimon through t I am a long time customer of Newport Lexus as I owned an LS 430, which I finally decided to replace (it was a 2001). I contacted Mike Shimon through the internet and set up an appointment to meet with him. At first I just wanted to see some pre-owned vehicles. Mike showed me everything on the lot that was pre-owned; but since I also had some ideas of specific features I wanted, he also showed me some new vehicles. I really liked the ES 300H he showed me, so I decided to lease it. Mike did a great job of training me how to operate my new vehicle, especially since there have been many new additions since my 2001 model. I love driving my new car! More
Our buying experience with Newport Lexus Our recent purchase was a very pleasant experience....from initial contact l to first visit to hassle free negotiations to delivery was all great for Our recent purchase was a very pleasant experience....from initial contact l to first visit to hassle free negotiations to delivery was all great for us. Thanks Newport Lexus...I strongly recommend these professional to any one buying Lexus............ Rekha and Subodh Sheth, Fountain Valley More
I had a very pleasant experience with Bob Minton My wife and I had a wonderful experience this past mother's day weekend purchasing a new Lexus GS from Bob Minton of Newport Lexus. Ms. Minton was at My wife and I had a wonderful experience this past mother's day weekend purchasing a new Lexus GS from Bob Minton of Newport Lexus. Ms. Minton was attentive, helpful, patient and very considerate of our needs and concerns, and addressed our concerns to assist us in leasing the new GS 350. I intend to refer all my friends and colleagues interested in a new Lexus to Mr. Minton. Likewise, after my lease is up in 2 years, and assuming the car performs as well as I anticipate it will preform, I will be sure to visit Mr. Minton again to lease my next Lexus through him. More
Purchasing a RX 350 We had a very nice experience making our purchase of a new 2015 RX 350. The staff was more than pleasant, experienced and professional. The car we w We had a very nice experience making our purchase of a new 2015 RX 350. The staff was more than pleasant, experienced and professional. The car we wanted was not immediately available, but the salesman called a day later and said they found the perfect car with the exact options, color (inside and out) and it would be ready for pickup in a few days. We picked it up and all went well. This is our second Lexus purchase and we could not be happier. I almost can't wait for the first service so I can visit them again! More
Lexus Owner An amazing dealorship with awesome, friendly staff. You feel very pampered in their atmosphere. Great price, fun picures with purhase, a fabulous game An amazing dealorship with awesome, friendly staff. You feel very pampered in their atmosphere. Great price, fun picures with purhase, a fabulous game room and cafe! More
Best Buying Experience at Newport Lexus.Top Quality customer service. They sales team at Newport Lexus go above and beyond expectation. Newport of Lexus will do their best to get the customer the pri customer service. They sales team at Newport Lexus go above and beyond expectation. Newport of Lexus will do their best to get the customer the price they can get. I like how they sale team take care of the customer. Even after they finish detailing the car. Newport Lexus show the customer they care and willing to take photos and make you feel great about purchasing a new car. Best Experience when buying a new car from Newport of Lexus; hand down the best Lexus Dealer service in Orange County! More
Mike Shimon is truly outstanding! I will continue to bring business to Newport Lexus specifically Mike Shimon. Greg in finance was also great in helping. is truly outstanding! I will continue to bring business to Newport Lexus specifically Mike Shimon. Greg in finance was also great in helping. More