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Newport Lexus

Newport Beach, CA

4.9
2,842 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,842 reviews

March 30, 2026

Gas tank barely half full on delivery. Paperwork had odometer at 206 miles. Actual was 426 miles. More

by Herb.Schaer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maureen Kalm
Apr 04, 2026 -

Newport Lexus responded

Thank you for your feedback. We’re glad you chose us for your purchase, though we apologize for the discrepancies you experienced with the fuel level and odometer at delivery. Your concerns will be reviewed with our team to ensure greater accuracy and attention to detail. We hope to provide a more complete experience for you in the future.

March 29, 2026

Robert was excellent and he did a great job with excellent customer service. Always very helpful, courteous and knowledgeable. More

by chungmean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Mar 30, 2026 -

Newport Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Robert at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2026

My service advisor, Troy, was very personable, knowledgeable and kept me informed throughout the day. More

by dana.karcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Mar 30, 2026 -

Newport Lexus responded

Hello, we're happy you found Troy to be so supportive during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2026

Stellar experience. I had the pleasure of working with Greg Holley and Sarah Zanganeh from the Internet sales department. Greg is the manager of the Internet sales depa More

by jpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Holley and Sarah Zanganeh, Felanna Davalos
Mar 30, 2026 -

Newport Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2026

Kevin was excellent did a great job! Both my & my wife’s car need service ! My wife’s was done with very little problem ! And so was mine ! Excellent service throughout my visit wit More

by kmueller4h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 28, 2026 -

Newport Lexus responded

Hi, thank you so much for your positive feedback! We strive to provide excellent service for both you and your wife's vehicles. We appreciate your business and look forward to seeing you both again.

March 27, 2026

Joey Kato is very friendly and knowledgeable. Worked with us throughout the selection and test drive. Joe Jovand took the time to explain the contract on detail. He addressed all our questions. More

by BB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kato, Joe Jovand
Mar 28, 2026 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2026

They are a great dealership easy to work with and Chris did a great job taking care of me. More

by Jeff Maz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 28, 2026 -

Newport Lexus responded

Hi Jeff, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2026

We received excellent customer service with Joey Kate. He was extremely knowledgeable of all of the accessories and packages available on the different models. He helped us find the right car for us and h More

by MMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kate and Roger in finance
Mar 28, 2026 -

Newport Lexus responded

Hi, we're happy you found Joey to be so supportive during your experience here at Newport Lexus. If you have any further questions, please give us a call. We're always happy to help!

March 25, 2026

I have been going to Newport Lexus since 2014 for the service and their expertise More

by Farid Dadashzadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Mar 28, 2026 -

Newport Lexus responded

Hi Farid, thank you so much for your positive comments about Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2026

The dealership is hospitality oriented. Service department is coordinated and customer friendly. They make your visit very comfortable. Everything is explained to you. More

by desseryhensley
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Mar 27, 2026 -

Newport Lexus responded

Hello, we are so happy to read such a great review about Newport Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!