Newport Lexus
Newport Beach, CA
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The dealership is usually rated by the service rep, Mine was/is Joey Wilchek. He’s helped me several times and I’ll continue to use him. I feel he has my interest in mind. The car will always need mainten was/is Joey Wilchek. He’s helped me several times and I’ll continue to use him. I feel he has my interest in mind. The car will always need maintenance but he doesn’t make me feel like I’m an easy mark for the dealership. More
This dealer has been great in the past. I haven’t been there for two years for service but this time I had a lot of trouble. It was very time-consuming and anxiety provoking so I would have I haven’t been there for two years for service but this time I had a lot of trouble. It was very time-consuming and anxiety provoking so I would have to try it the service again before I could say I could recommend it. It may have been the particular advisor I got that caused a lot of miscommunication. More
Great service and good looking facility. Most importantly, a very professional sales representative by the name of Nassar was super supportive and fought for a great deal for me! 10/10 exper Most importantly, a very professional sales representative by the name of Nassar was super supportive and fought for a great deal for me! 10/10 experience More
Service performed in timely manner, service advisor kept me advised as service progressed. But adding plain WATER to wiper washer reservoir is just being CHEAP CHEAP! In larger volume, a gallon of fluid mig me advised as service progressed. But adding plain WATER to wiper washer reservoir is just being CHEAP CHEAP! In larger volume, a gallon of fluid might cost dealership $1.50 per gallon. A streaking windshield cause impaired vision ans is unsafe. Even Pep Boys tops off a vehicle’s washer reservoir with windshield washer fluid. Very disappointing level of attention to the Lexus customer experience. More
This dealership is amazing, they always take care of me and my car. The waiting area is so comfortable and if it will take more time I can easily get a loaner car. and my car. The waiting area is so comfortable and if it will take more time I can easily get a loaner car. More
I recently purchased a Lexus ES350 2025 from Newport Lexus & had an excellent experience. The team was professional, transparent, and made the entire process smooth & stress-free. Soecial thanks to Rafa Lexus & had an excellent experience. The team was professional, transparent, and made the entire process smooth & stress-free. Soecial thanks to Rafael Martinez for outstanding service!👍. Highly recommend! More











