Back

Newport Lexus

Newport Beach, CA

4.9
2,031 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 2,031 reviews

November 17, 2024

Normally I would take my car to a mechanic not associated with a dealership however the service department at Newport Lexus has reasonable prices and service is quick for a dealership. More

by pcphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Nov 19, 2024 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

Surprised by the extent of needed repairs by my 10 year old Lexus, I appreciated the thorough evaluation. Especially appreciated was the assistants give by Roberto Manzano in helping me obtain coverage fro More

by Pamelahorowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzoni, Service Department
Nov 19, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with Roberto and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

Had a good experience. Very friendly people that I can trust. Thank you Lexus yeah!! More

by Zoecassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Nov 19, 2024 -

Newport Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Newport Lexus Dealership is truly the best place to buy your dream Lexus car ( I bought the 2024 RX500h). Gary K who handled my transaction was exceptional!! He went out of his way to ensure that all my q More

by J Harake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Nov 19, 2024 -

Newport Lexus responded

Hi, we're happy you found Gary to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

Since this dealership opened it's service dept, I drive almost 20 miles one way for ethical service. Newport Lexus never disappoints. More

by chocolatedevotee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kessl
Nov 19, 2024 -

Newport Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

November 14, 2024

Very good performance. He explained in details so that we knew the conditions of my car. Thank you! More

by Thi Thanh Minh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 18, 2024 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

Very, very efficient, honest, neat and clean. Great environment and well organized From sales to service ! More

by Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Nov 18, 2024 -

Newport Lexus responded

Hi Ronald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Easy peasy with Kevin,,,he’s the best! Helps me to understand issues and how to deal with them More

by Sy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin NESSEL
Nov 18, 2024 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Gary K was great to work with and even let us drive the car home to make sure it would fit in our garage. That’s service! More

by dkb9107
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Nov 18, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Peter Perez was my service advisor and I was very pleased with him. He was very knowledgeable and professional. He took his time to explain what I needed and what service was not required until the next visi More

by ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Nov 18, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!