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Newport Lexus

Newport Beach, CA

4.9
2,245 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,245 reviews

May 27, 2015

Excellent Sales Experience This is my second car from Newport Lexus, Said Altawil did an outstanding job, was very helpful and listened to my wishes and questions. Sarah in F More

by basmulder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Altawil, Sarah Engel
May 28, 2015 -

Newport Lexus responded

Hi basmulder, Thank you for feedback. We are extremely pleased to hear that Said and Sarah made your car buying experience a memorable one and answered any questions you may have had. However, we are disappointed to hear that the availability of our Finance Department wasn't as prompt as it should have been. We will take this into consideration and work to be more efficient in the future. Congrats on your new Lexus and we look forward to seeing you around the dealership. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 27, 2015

My new Lexus I went out of the Toyota car family. I have had a BMW 3 series for 5 years. The 5 years I've had this car. It's spent most of my time in the shop. More

by Dvega02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Sangjae You
May 28, 2015 -

Newport Lexus responded

Hi Debra, Thank you for this review and making the switch to Lexus. You won't find a vehicle as reliable as a Lexus and you'll thoroughly enjoy all that your F Sport Hybrid has to offer. We'd like to welcome you to the Lexus family and look forward to serving you again in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 26, 2015

Excellent Andy Tran did an outstanding job. He was very professional and very knowledgeable. He made the process of buying the car easy and enjoyable I woul More

by Gary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2015 -

Newport Lexus responded

Hello Gary123, Thank you for your review and business. It is a pleasure to hear that Andy provided you with a phenomenal car buying experience and was able to answer any questions you may have had. Congrats on your new Lexus and we look forward to seeing you around the dealership. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 25, 2015

Excellent Customer Experience This is the 4th Lexus I have purchased from Newport Lexus and I always work with Craig Jones. He makes what can be a challenging experience a easy one More

by shuquen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones, David Clayton
May 26, 2015 -

Newport Lexus responded

Hello shuquen, Wow! Thank you so much for your loyalty to Newport Lexus. It is valued customers like yourself that puts a smile on our face. Craig is a great asset to us here and we will be sure to share your review with him and the rest of our team. Please know that we appreciate each and every time you choose to do business with us and we can't wait to serve you, your friends and family again in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 24, 2015

Awesome experience This was my best car buying experience. I loved how quick and easy the process was. They made this experience like none other. Everyone super friendly More

by Its_Twee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Craig Jones, Greg Lawson
May 26, 2015 -

Newport Lexus responded

Hi Its_Twee, Thank you for your positive comments. It's our goal to make our customers' car buying experience quick, easy and memorable. Craig is a phenomenal salesman and is constantly making people laugh. Congrats on your new Lexus and we look forward to seeing you at your first service visit. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 23, 2015

i am happy. Definitely recommend to others. I was trading an old lexus for a hybrid rx. Came across a rx 450 on the lot. Made deal and took the car home. So far i More

by lisahue
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sangjae You
May 26, 2015 -

Newport Lexus responded

Hi lisahue, Thank you for your review and business. The RX 450 is a phenomenal SUV and we have no doubts that you are going to love it. Thanks for choosing Newport Lexus and we look forward to serving you again in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 22, 2015

As always, the best dealership around.. I've been coming here ever since I bought my car in 2011. I love this dealership. I've always had the same service advisor, but now that advisor is go More

by tanakamh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 22, 2015 -

Newport Lexus responded

Hello tanakamh, Thank you for this positive review and your loyalty to Newport Lexus. Please know that despite Peter no longer working in our Service Department that all of our Service Advisors provide the same excellent customer service as Peter did. Please feel free to stop in for a service appointment soon and see for yourself! Thank you for choosing Newport Lexus and please know that we appreciate each and every time you choose to do business with us. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 21, 2015

Good experience Good sales people they treat you like family and the atmosphere love the environment they don't put pressure when seeing a vehicle they let you shop c More

by Trebor17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
May 22, 2015 -

Newport Lexus responded

Hi Glen, Thank you for your advocacy of Newport Lexus. It is a pleasure to hear that your experience at Newport Lexus felt like you were in a family atmosphere. That is what we strive for here and we want to make every customer feel like they are home. Please know we appreciate each time you choose to do business with us and that we can't wait to see you again. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 22, 2015 -

Newport Lexus responded

Sorry about that! We meant, Trebor17!

May 19, 2015

Great Experience, Excellent Service We had an appointment with Greg Brawley and the rest was history! He's a true professional and gentleman. He greeted us with a smile and answered all More

by Diamond D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ, Greg Brawley, Greg Lawson
May 22, 2015 -

Newport Lexus responded

Hello Diamond, Wow! Thank you for this great review. Greg is a wonderful asset to Newport Lexus and he constantly goes above and beyond to make each customers' car buying experience a memorable one. Congrats on your new Lexus and we look forward to serving you, your friends, family and colleagues in the future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 18, 2015

Great Team Work Great professional team work between sales and finance. Great experience working with the Lexus team! More

by Graham, Glen 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Sarah Engel
May 22, 2015 -

Newport Lexus responded

Hi Glen, Thank you for your positive comments. We are a team here at Newport Lexus and it pleases me to hear that members from different departments were able to work together and make your car buying experience a pleasant one. Congrats on your new Lexus and if you ever have any questions please don't hesitate to ask. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

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