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Newport Lexus

Newport Beach, CA

4.9
2,349 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,349 reviews

September 11, 2015

Sangiae is great! Sangjae has been very professional and responsive since I first met him this labor day weekend trying to buy a Lexus RX. He knows everything about Lex More

by lsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Sep 16, 2015 -

Newport Lexus responded

Hi lsun, Thank you for this great review. Sangjae is a wonderful asset to Newport Lexus and we're lucky to have him. It's no surprise that he stayed until 9pm, as he continually goes above and beyond to make sure each and every customer is satisfied. Congrats on your new RX and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

Rating We had an excellent experience with our salesman, Gary Kalagian. This is our 4th Lexus and second one we have purchased from Gary. He is extremely k More

by Mcqniff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sarah Engel, Arlyn Apodaca
Sep 14, 2015 -

Newport Lexus responded

Hi Mcqniff, Thank you for this positive review and your loyalty to Lexus. Gary is a fantastic product specialist and it's no surprise that he has been able to help you get into 2 new Lexuses. We'll be sure to share your positive comments with Gary and the rest of our team. We hope you're enjoying your new Lexus and we hope to see you around the dealership again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

best car buying experience ever. best part of experiance was it went quickly and with no games got price we wanted and where very happy with the purchase and sales staff was very pro More

by pizzamanal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Mark Marino, Sarah Engel
Sep 14, 2015 -

Newport Lexus responded

Hi pizzamanal, We know the car buying experience can be a stressful experience, which is why we're extremely pleased to hear that your experience was quick and efficient. We'd like to congratulate you on your new Lexus and we can't wait to see you around the dealership again. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

Gary was awesome He is a strong asset to lexus. Also Joey in service is the best. He alone motivates me to kerp buying lexus. Gary is great as well More

by Peter123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Joey Wilchek
Sep 11, 2015 -

Newport Lexus responded

Hi Peter123, Thank you for this positive review. You're absolutely correct, Gary and Joey are both great assets to Newport Lexus. I'll be sure to share your comments with them and the rest of our team. Thank you for your loyalty to Newport Lexus and we hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

" Gary The Excellent Sales Man" I test drove the RX350 to make my husband happy, Due to Gary's knowledge, humor and patience I am a proud owner of a Lexus! More

by beneville, annette01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance gentleman had great sense of humor and was very efficient., Gary Kalagian
Sep 11, 2015 -

Newport Lexus responded

Hello Annette, Congrats on your new RX350! It's a fantastic SUV and we have no doubts that you're going to love it. We're extremely pleased to hear that Gary helped make the decision easy for your and your husband. Welcome to the Newport Lexus Family and we hope to see you around the dealership soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

Was an absolute pleasure to purchase my new Lexus from Gary I would strongly recommend all of my family and friends to Gary at Newport Lexus! It is such a high priority for me to have a quality service-oriente More

by Lmarcopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Sep 14, 2015 -

Newport Lexus responded

Hi Linda, Thank you for this positive review. We're so happy to hear that Gary provided you with a quality car buying experience! Congrats on your new vehicle and we look forward to building a long lasting relationship with you. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

Best service I've ever had at a dealership Our experience with Newport Lexus has always been a very pleasant one. We've been servicing our RX450H with Robert at the service department since w More

by Jeremy & Kathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Roberto Nunez
Sep 14, 2015 -

Newport Lexus responded

Hi Jeremy & Kathryn, Thank you for your review and business. It's a pleasure to hear that each experience with us has been a positive one. We take great pride in providing our customers with the best experience possible each and every time they visit. We're pleased to hear that Gary and Robert both went above and beyond to ensure that your car buying experience was a positive one. Congrats on your new Lexus and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2015

Outstanding customer experience We were very impressed with Mike Shimon. He was very knowledgable about the car and was a very likable person. In fact I don't remember ever having su More

by atasse1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shimon, Sarah Engel
Sep 11, 2015 -

Newport Lexus responded

Hi atasse, Wow! Thank you for this awesome review. We're extremely pleased to hear that Mike and Sarah were both extremely accommodating and made your car buying experience the best one to date. Congrats on your new Lexus and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 07, 2015

Excellent experience Neeed a new car and salesnan Andy Tran was very helpful, professional and courteous. They completed the deal quick with no hassles.. they gave us a go More

by snuggybuggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Huynh
Sep 08, 2015 -

Newport Lexus responded

Hi Snuggybuggy, Thank you for this quality review. It's a great pleasure to read that Andy was extremely helpful in getting you into a new Lexus. The car buying experience should be as stress free as possible and we're happy to hear it was just that. Welcome to the Newport Lexus Family and we hope to serve you again in the near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 02, 2015

Lexus IS Lease Jorge has been very helpful throughout and after the leasing process. He has always been very responsive when I have had any questions about my car a More

by Slam12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Sep 02, 2015 -

Newport Lexus responded

Hi Slam12, Thank you for your positive comments. We'd like to congratulate you on the lease of a new Lexus IS. This is a great vehicle and we have no doubts that you're going to love this vehicle. Jorge is a wonderful asset to us here and it's a pleasure to read that he was very knowledgable about your vehicle and provided you quality customer service. Thank you for you choosing Newport Lexus and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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