
Newport Lexus
Newport Beach, CA
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Great Service Consultant! I've been working with Albert Lara as my service consultant for almost 10 years. He does much more than process me through. He cares about my experien I've been working with Albert Lara as my service consultant for almost 10 years. He does much more than process me through. He cares about my experience both with my vehicle and at the dealership. He seems to always go out of his way to make sure I'm satisfied with the service, finds ways to help me get the most economical approach for my needs and always provides pro-active insight based upon my history, type of driving I'll be doing and typical, comparative experiences for various models. He is extremely knowledgeable about the Lexus brand and detailed vehicle systems. I ask to have Albert every time I come in, and am never disappointed. To be fair, I've worked with some other consultants, and they are all fine, but Albert seems the most passionate about his role, and making sure that the customer is taken care of beyond the desk. More
So exciting! He was so helpful and spent over a month finding us the perfect car and letting us drive and think about all our options without being pushy! It was a He was so helpful and spent over a month finding us the perfect car and letting us drive and think about all our options without being pushy! It was a wonderful experience More
Great purchasing experience Sangjae was very patient and professional. My aunt was not sure which trim and color she wanted so Sangjae took his time to help her break things down Sangjae was very patient and professional. My aunt was not sure which trim and color she wanted so Sangjae took his time to help her break things down and make an informed decision. More
GREAT EXPERIENCE GARY WAS WONDERFUL TO WORK WITH. HE WAS VERY HELPFUL, ANSWERED ALL OF OUR QUESTIONS, AND REALLY TOOK VERY GOOD CARE OF US. WE HAVE ALREADY RECOMM GARY WAS WONDERFUL TO WORK WITH. HE WAS VERY HELPFUL, ANSWERED ALL OF OUR QUESTIONS, AND REALLY TOOK VERY GOOD CARE OF US. WE HAVE ALREADY RECOMMENDED HIM TO A COUPLE OF FRIENDS WHEN THE LEASE IS UP, WE INTEND TO BUY FROM NONE OTHER THAN GARY KALAGIAN. More
friendly, good customer service, fun Vanara is very responsive and helpful. I'll most likely go back to him in the future. From the online correspondence to the in store experience , we a Vanara is very responsive and helpful. I'll most likely go back to him in the future. From the online correspondence to the in store experience , we are very pleased with Newport Lexus and Vanara's s service. More
Professional, Courteous, and Helpful The car buying experience at Newport Lexus went as expected at a dealership where the customer is respected and treated courteously. Jorge's enthusia The car buying experience at Newport Lexus went as expected at a dealership where the customer is respected and treated courteously. Jorge's enthusiasm for the product and his assistance in the purchase of our 2015 RX 350, made this a pleasant experience. We will definitely recommend Newport Lexus, and particularly Jorge Urquidez, to family and friends. Jorge's professionalism and expertise was evident from the moment he introduced himself and offered his assistance. More
exellent in both sales and service. Gary K is so helpful in finding the right car at the right price. and after the deal is done he goes above and beyond to make sure the car is properly Gary K is so helpful in finding the right car at the right price. and after the deal is done he goes above and beyond to make sure the car is properly detailed and that I know how to operate all the mysterious electronic thingies. Also Sean Tafoya In service is very helpful in making sure the service is done promptly and properly. I hope to buy 6 more Lexi from Newport Beach Lexus k n the future. More
Purchase Purchased a 2015 Lexus rx350 with Sangjae You. He gave us great pricing and great customer service. I would highly recommend him to friends and family Purchased a 2015 Lexus rx350 with Sangjae You. He gave us great pricing and great customer service. I would highly recommend him to friends and family. More
Great experience Sangjae You did a terrific job. He was able to expedite the transaction in a few hours. I am very happy with the car and would happily purchase my n Sangjae You did a terrific job. He was able to expedite the transaction in a few hours. I am very happy with the car and would happily purchase my next car from Sangjae. More
Sangiae is great! Sangjae has been very professional and responsive since I first met him this labor day weekend trying to buy a Lexus RX. He knows everything about Lex Sangjae has been very professional and responsive since I first met him this labor day weekend trying to buy a Lexus RX. He knows everything about Lexus cars. He has to be working very late (after 9 pm) for my car. The company is great to have him. More