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Newport Lexus

Newport Beach, CA

4.9
2,348 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,348 reviews

September 15, 2015

Great Service Consultant! I've been working with Albert Lara as my service consultant for almost 10 years. He does much more than process me through. He cares about my experien More

by RT IS250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Sep 18, 2015 -

Newport Lexus responded

Hello RT IS250, Wow! We couldn't be more pleased to hear about your fantastic relationship with Albert! Albert is a phenomenal asset to us here at Newport Lexus and we'll be sure to share your great review with him. Thank you so much for your loyalty not only to Albert but also to Newport Lexus. Look forward to seeing you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 14, 2015

So exciting! He was so helpful and spent over a month finding us the perfect car and letting us drive and think about all our options without being pushy! It was a More

by Amandakate1787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Sep 17, 2015 -

Newport Lexus responded

Hi Amandakate, Thank you for your positive comments. It's a pleasure to hear that Sangjae made sure you found the perfect vehicle that fit your needs. We'd like to welcome you to the Lexus family and should you ever have any questions, please don't hesitate to ask us or Sangjae! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 14, 2015

Great purchasing experience Sangjae was very patient and professional. My aunt was not sure which trim and color she wanted so Sangjae took his time to help her break things down More

by Hello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Sangjae You
Sep 17, 2015 -

Newport Lexus responded

Hi Hello, Sangjae is a very knowledgable member of our team and it's no surprise that he was able to help your aunt find the trim and color that she liked the best. Thank you for this positive review about your aunt's car buying experience. Please congratulate her on her new vehicle and also tell her that we look forward to seeing her around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 14, 2015

GREAT EXPERIENCE GARY WAS WONDERFUL TO WORK WITH. HE WAS VERY HELPFUL, ANSWERED ALL OF OUR QUESTIONS, AND REALLY TOOK VERY GOOD CARE OF US. WE HAVE ALREADY RECOMM More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Sep 17, 2015 -

Newport Lexus responded

Hi xx, Wow! Thank you for this awesome review. We couldn't he happier to hear that Gary made your car buying experience one that you won't soon forget. He's a fantastic product specialist and it's a pleasure to hear that he's helped your friends out too! We hope you're enjoying your new Lexus and we hope to serve you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 13, 2015

friendly, good customer service, fun Vanara is very responsive and helpful. I'll most likely go back to him in the future. From the online correspondence to the in store experience , we a More

by nnlexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2015 -

Newport Lexus responded

Hi nnlexus, Thank you for your positive comments. We're extremely pleased to hear that you received the full Newport Lexus Experience and was very satisfied with your visit. We strive to make each and every customer's visit unlike any other dealership experience. We appreciate you stopping by our facility and look forward to serving you again in the near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 13, 2015

Professional, Courteous, and Helpful The car buying experience at Newport Lexus went as expected at a dealership where the customer is respected and treated courteously. Jorge's enthusia More

by newtolexusfamily
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Sep 16, 2015 -

Newport Lexus responded

Hi newtolexusfamily, Thank you for your review and business. It's no surprise to us that made Jorge made your RX 350 purchase a pleasant one. He always puts the customer's needs first and is always there to answer any question. We'd like to congratulate you on your new 2015 Lexus and we look forward to a long lasting relationship together! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 12, 2015

exellent in both sales and service. Gary K is so helpful in finding the right car at the right price. and after the deal is done he goes above and beyond to make sure the car is properly More

by elheffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sean Tafoya
Sep 16, 2015 -

Newport Lexus responded

Hello elheffe, Thank you for this positive review. It's a pleasure to hear that Gary K. was extremely helpful in making sure you got into the perfect Lexus. He's a very knowledgable product specialist and can answer any question about any vehicle. We'd like to congratulate you on your new Lexus and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 12, 2015

Purchase Purchased a 2015 Lexus rx350 with Sangjae You. He gave us great pricing and great customer service. I would highly recommend him to friends and family More

by Imjoeymommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Sep 16, 2015 -

Newport Lexus responded

Hi imjoeymommy, Congrats on your new 2015 RX350! It's the perfect SUV for you and your family and we have no doubts that everybody is going to love it. We're very pleased to hear that Sangjae made your car buying experience stress free and enjoyable. Welcome to the Newport Lexus Family and if you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

Great experience Sangjae You did a terrific job. He was able to expedite the transaction in a few hours. I am very happy with the car and would happily purchase my n More

by JohnV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Sep 14, 2015 -

Newport Lexus responded

Hi John, Thank you for this 5-Star Review! You're correct, Sangjae is a fantastic salesman and continually goes above and beyond to make sure each customer gets into the Lexus that they deserve. Congrats on your new vehicle and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

Sangiae is great! Sangjae has been very professional and responsive since I first met him this labor day weekend trying to buy a Lexus RX. He knows everything about Lex More

by lsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Sep 16, 2015 -

Newport Lexus responded

Hi lsun, Thank you for this great review. Sangjae is a wonderful asset to Newport Lexus and we're lucky to have him. It's no surprise that he stayed until 9pm, as he continually goes above and beyond to make sure each and every customer is satisfied. Congrats on your new RX and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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