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Newport Lexus
Newport Beach, CA
2,066 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,066 reviews
September 12, 2014
My experience at Newport Lexus I stopped in a coupleof months ago to learn about Lexus cars. I have been a Mercedes driver for the past 35 years. Shooter was very helpful and almo I stopped in a coupleof months ago to learn about Lexus cars. I have been a Mercedes driver for the past 35 years. Shooter was very helpful and almost had me in a new Lexus. The timing wasn't right. I stopped back in last Wednesday and thougth I would be buying a mercedes on this trip. I had stopped at Walter's and had a great price on a new S 550, but I really didn't want to spend that much right now. I couldn't find Fletcher Jones and when I saw Newport Lexus, I decided to stop and see what they had. I asked for Shooter and he showed me the Pre-owned Certified and there was one that cought my eye. More miles than I wanted lbut the color and everything else was right, including the financing at .9%. Shooter was right there with me all the way and I felt very good about the deal he got for me. His manager Bill ??? was a class guy, who when he couldn't go any further, he came and told me and I agree immediately on his final offer. Time will tell as to my Lexus experience, but my early guess is I'll be back in a couple of years stepping up to a new one. You have a beautiful and impressive facility, very classy people, and a great Brand. Thank you. William R. "Bill" Lennartz More
by Blennartz
Employees Worked With
"Shooter" Schuetter
September 11, 2014
Andy Tran Great Person First let me say, I knew from my first visit to your dealership after Andy approach me and started telling me about the Lexus GS 350, your dealership First let me say, I knew from my first visit to your dealership after Andy approach me and started telling me about the Lexus GS 350, your dealership and from Andy would be where I purchase my car from. Andy was honest, professional and personable to both my wife and I, which now of days is a breath of fresh air. Andy never once, try to sale me this vehicle. He merely stated the facts and left me to make my decision without any pressure or annoying sale pitch. I must say everyone that I came in contact with at your dealership was friendly and helpful, great group of individuals. Job well done by Andy and if I were to purchase another Lexus, it definitely would be from Newport Lexus and Andy. More
by dhead
September 11, 2014
Newport Lexus I really enjoyed my experience at Newport Lexus. I visited a couple others and Newports customer service topped them all. Mike Shimon worked with me t I really enjoyed my experience at Newport Lexus. I visited a couple others and Newports customer service topped them all. Mike Shimon worked with me to get the best deal on my IS 250 and made me feel comfortable with my purchase. He has many years of experience and was able to answer all of my questions. I left feeling very happy and confident! Thanks Mike! More
by kdborquez
Employees Worked With
Mike Shimon, Michael Shimon
September 10, 2014
Gary is a very good Sales Man...Got a nice car Had a wonderful experience. Gary did a wonderful job. I was not too happ with his boss though, who discusses pricing with me. He was not very polite i Had a wonderful experience. Gary did a wonderful job. I was not too happ with his boss though, who discusses pricing with me. He was not very polite in his approach. However on the whole it was a great experience. Had Gary not been involved I would have walked out of this dealership. More
by kainaz
Employees Worked With
Gary Kalagian
September 09, 2014
Sales Representative We had an outstanding experience with the sales representative, Gary Kalagian when we were shopping for a new automobile. While we were test driving We had an outstanding experience with the sales representative, Gary Kalagian when we were shopping for a new automobile. While we were test driving and looking at different cars with Gary, he was patient, courteous, friendly, knowledgeable, and he catered to our needs. One day, We had a situation with our car that needed attention right away, so we called Gary (we forgot that it was early in the morning) on his mobile phone. We were surprise that he answered the phone right away since it was early in the morning. He then handled the circumstance with our vehicle promptly! Thank you Gary! Therefore we would highly recommend Gary Kalagian to our family and friends. More
by spitzsa
Employees Worked With
Gary Kalagian
September 08, 2014
Exceeded Expectations I recently purchased a new GS350 at Newport Lexus. I worked with Bobby Sento and Andy Tran. I was very pleased with every aspect of by car buying ex I recently purchased a new GS350 at Newport Lexus. I worked with Bobby Sento and Andy Tran. I was very pleased with every aspect of by car buying experience. It was hassle free. Both Bobby and Andy were very friendly, competent, and efficient. I WILL recommend Newport Lexus and in particular Bobby and Andy to my friends and family. More
by scottfrisbie
Employees Worked With
Bobby Sento
September 08, 2014
Easy as 1,2,3! We meet Bob Minton on Saturday, September 6, 2014. We test drove several Lexus but didn't make a decision that day. Bob was informative, new his produ We meet Bob Minton on Saturday, September 6, 2014. We test drove several Lexus but didn't make a decision that day. Bob was informative, new his product and was very friendly. When we finally decided the features we wanted on the car and told Bob what we were looking for, he went to work on locating a car for us. To our surprise he called within a matter of days and we drove in from Nevada to see the vehicle. The car had all the options we wanted so we bought it on Saturday September 7! He made to entire process enjoyable and purchasing the car was as easy as 1, 2, 3! Sharon Shuster More
by Sharyn66
Employees Worked With
Bob Minton
September 07, 2014
Best car buying experience Bob Minton made my car buying experience today a really pleasant, wonderful one. He was very helpful, very knowledgeable, very straightforward that I Bob Minton made my car buying experience today a really pleasant, wonderful one. He was very helpful, very knowledgeable, very straightforward that I trusted him all throughout, and most of all, not pushy at all. My son highly recommended Bob from his previous experience with Newport Lexus. Today I understood why. And I, too, definitely will recommend him and Newport Lexus to anyone in the market for a Lexus. Scott Young, who worked on the financing and other services, was exceptionally competent also. He made the paperworks easy and pleasant. Thank you, Bob and Scott. More
by jnicasio
September 07, 2014
Wonderful Experience We were so thankful for Jorge and his time spent with us as we decided between a convertible and the new Lexus IS F sport. The one we ended up with wa We were so thankful for Jorge and his time spent with us as we decided between a convertible and the new Lexus IS F sport. The one we ended up with was a beautiful IS and we are loving it! A wonderful experience for us overall. Thanks for your help! More
by acslater7
Employees Worked With
Jorge Urquidez
September 05, 2014
Mark, thanks a bunch dude! Recently I had the pleasure of buying a CPO GS350 from this dealership. The place is quite big and has a wide range of selection. The staff is chil Recently I had the pleasure of buying a CPO GS350 from this dealership. The place is quite big and has a wide range of selection. The staff is chill & very friendly. And the buying process was smooth & excellent. I liked the car before I even saw it, from the pictures on the website. And with a great salesman, the car was practically sold the moment I stepped into the dealership. Mark was really great and easy going. Gave me plenty of tips before buying the car and was extremely patient. You won't feel the pressure usually felt with a typical salesman hanging over your head. I can't thank you enough for being patient with me dude. It made me ten times more comfortable making the purchase. I highly recommend contacting him, even if you're not buying. He's got a lot of experience and lots of advice for buying cars. More
by hajisan
Employees Worked With
Mark Marino
