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Newport Lexus

Newport Beach, CA

4.9
2,066 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,066 reviews

October 01, 2014

Laziness/Bait & Switch/Waste of Time My husband and I first went into Newport Lexus, we live in Newport and had high hopes that were lowered quickly when we met with Abe, he not only was More

by carshopper224
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Ramos, Abe Canaan
Oct 01, 2014 -

Newport Lexus responded

Hello carshopper224, Congratulations on the purchase of your new Lexus. I am sorry Newport Lexus could not earn your business. We hope you enjoy your new 2015 GX 460 and wish you many miles of safe driving. If you would like to discuss your experience in further detail please do not hesitate to contact me. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

September 30, 2014

Car Purchase Experience Overall very satisfied with the purchase and trade in experience. Craig Jones was very knowledgable and helpful. The dealership has a comfortable an More

by spindiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones
Oct 16, 2014 -

Newport Lexus responded

Hi spindiak, Thank you for your post and your advocacy of Newport Lexus. It is a pleasure to hear that Craig was able to provide you with a great trade-in experience. Congrats on your new Lexus vehicle and we can't wait to see you for your first service appointment. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

September 29, 2014

first lexus- newport lexus Just purchased my first lexus and it could not have gone better. honest and fair from my first contact with aj and sarah to craig jones finishing my s More

by marystone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Craig Jones, Sarah Engel
Oct 16, 2014 -

Newport Lexus responded

Hello marystone, Congratulations on your first Lexus! I will be sure to share your comments with AJ, Sarah, Craig and the rest of our team. Thank you for taking the time to leave a review and we look forward to serving you again very soon. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

September 27, 2014

NO PAIN We have purchased many cars over the years, but this by far has been the most comfortable. Gary K and Scott were knowledgeable and extremely helpful. More

by dewclaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Oct 16, 2014 -

Newport Lexus responded

Hi dewclaws@aol.com, Thank you for taking the time to leave this review. It is a pleasure to hear that both Gary and Scott provided you with a car buying experience that you deserve. We appreciate your business and look forward to serving you when your Lexus needs maintenance. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

September 27, 2014

My Experience at Newport Lexus My mother just leased a Lexus ES and because of Gary Kalagian, it was one of the best car buying experiences we have had. Gary is knowledgeable and al More

by jenna01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Oct 16, 2014 -

Newport Lexus responded

Hello jenna01, Thank you for taking the time to write a review. Gary has a commitment to the customer and it's no surprise that he was able to help get your mother into a new Lexus. We appreciate your business and look forward to seeing both you and your mother again at the dealership in the near future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

September 26, 2014

Hugh Nguyen's Review Hugh is very courteous, knowledgeable, and easy to talk to. His assistant Ming is also very helpful in training us to use the new car features. I re More

by Minh Pham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2014 -

Newport Lexus responded

Hi Minh, Thank you for your review. Both Hugh and Ming are wonderful assets to Newport Lexus and I will be sure to share your comments with them and the rest of our team. Please do not hesitate to stop by if you ever have any further questions about all of the features that your Lexus vehicle has to offer. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

September 22, 2014

Dai Truong Email trdaitr@yahoo.com Thank Gary to help me to buy a IS 250., but the Saving Card of Newport Lexus do not work any way., The Saving Card discount $500 when I buy a new car More

by Dai Truong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
September 19, 2014

Alex Mikunov's review Very friendly and professional staff. Always responsive. Things are done in a timely manner. The only Lexus dealership I took my previous car to. Al More

by Avm_cite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson
Oct 17, 2014 -

Newport Lexus responded

Helo Alex, Thank you for your review and business. We take a lot of pride in providing top notch service to our customers and are happy to hear we were able to provide that to you. Please let us know if you ever have any questions and we look forward to serving you again very soon. Best Regards, A.J. D'Amato President (949) 477-7001 ajdamato@newportlexus.com

September 13, 2014

Easiest sales consultant experience ever. Meeting and working with Gary Kalagian made this the easiest car acquisition my wife and I have ever experienced. We has been thinking about a new ca More

by Docking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Oct 17, 2014 -

Newport Lexus responded

Hi Docking, Congratulations on your new Lexus! It is a pleasure to hear that Gary provided you and your wife with the car buying experience that you deserve. We cannot thank you enough for taking the time to leave a review and we look forward to seeing you for your first service visit! Best Regards, A.J. D'Amato President (949) 477-7001 ajdamato@newportlexus.com

September 12, 2014

Best car buying experience yet This was my best car buying experience yet. This is the fifth car I've purchased. Everything was pleasant and relaxed. Thank you very much! More

by Clairejeankim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
Oct 17, 2014 -

Newport Lexus responded

Hi Claire, Thank you for taking the time to leave a review. We take great pride in providing the customer with the car buying experience they deserve. We look forward to continuing our relationship with you and value each time you choose to do business with us. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

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