Newport Lexus

Excellent Service Everyone was very welcoming. I had a speedy and pleasant service. I would definitely recommend the service to all my friends and family. Thank you Jor Everyone was very welcoming. I had a speedy and pleasant service. I would definitely recommend the service to all my friends and family. Thank you Jorge for your service and answering all my questions thoroughly! More

Great Service brought me back. I was in the hunt for a certified RX 350 and when I saw an F-Sport online I sent in me contact information and was connected with Eddy. By the time I I was in the hunt for a certified RX 350 and when I saw an F-Sport online I sent in me contact information and was connected with Eddy. By the time I stopped by the Newport Lexus a day or so later the F-Sport was sold, but Eddy took a few hours exploring my other options. My kids are young now and I figured that in a few years my seating arrangement would change. Eddy took the time explaining the lease process and comparing it with financing new and certified options. I left that day not getting a car, but told him I would be back with my wife. I took that night to looking around to check all of the dealers inventory and found a white with black interior at another dealership. I was tempted just to go down the other dealer and start the process again there. Needless to say I did not and went back to Eddy because of the service and the time he spent with me going over my many options. A few days later I showed up with wife to let her choose the color. She ended up on a brand new White and tan RX 350 and has not regretted her one bit. It is a great car, even if I have only been in it once since we got it. With so many dealer options around me I could have went to 5 or 6 different places to get the car for my wife. But I am so glad I went to Newport Lexus. The experience of buying the RX was hands down the best dealership buying experience I have ever had. And that even includes MB dealers. The time Eddy spent with my wife going over all of the details of the cars was a great plus. And I can't forget... The bow!! Paul in the finance department was also great and thoroughly explain my options while keeping the process moving. Paper work is never fun, but he kept things going while still making it a personal experience. I can't say enough about my experience, I will definitely be back. More

Gary Kalagian / Sarah Engel @ Newport Lexus - 5 stars!! This was my second purchase experience at Newport Lexus, and this purchase was even better than the first - the first of which already set a high bar. This was my second purchase experience at Newport Lexus, and this purchase was even better than the first - the first of which already set a high bar. From start to finish, I was treated with respect as a client, and not a quick commission to get through the gate like some other dealerships are notorious for. Both Gary and Sarah were extremely knowledgeable about their product and were able to address all of my questions and concerns. As for the facility, it is top notch. When time came to buy the car I was looking at, I had no choice but to bring my family (two young boys) with me. While the showroom is pure class, make no mistake - it is totally practical from a young family's perspective. There was an area with a train table, as well as a (free) arcade room that was practically sound-proof. As parents that are cognizant of just how loud and impatient kids can get sitting around, this was a total relief and the boys had a great time. In fact, they've since asked if they can go back! Lastly, pricing was completely transparent and fair for the CPO vehicle I was looking at. Negotiations were straight-forward and low pressure. I was provided with a total line-by-line itemized sheet. In short, best purchase experience I've ever had. You can't go wrong with Gary and Sarah at Newport Lexus. AAA-rated. More

It's more than a dealer--its service equal to car quality! Many thanks to Gary Calagian for a speedy and friendly leasing experience--and also to Sarah Engle!!! The "extras that Newport Lexus provides--notabl Many thanks to Gary Calagian for a speedy and friendly leasing experience--and also to Sarah Engle!!! The "extras that Newport Lexus provides--notably the airport service (I fly most every week--is really important to me and kept me in the Newport Lexus "family." Also, Robert Manzano is ALWAYS great and helpful. He has always treated me like a king. More

Jorge U. Thank you Jorge for the terrific service and positive experience to purchase our IS250. We felt comfortable throughout the process and especially not Thank you Jorge for the terrific service and positive experience to purchase our IS250. We felt comfortable throughout the process and especially noteworthy was your follow up after the purchase to ensure we were more than satisfied. More

Best car purchase experience of my life I have been purchasing cars at dealerships for the last 13yrs. First impression, the Newport Beach Lexus store is by far one of the most impressive in I have been purchasing cars at dealerships for the last 13yrs. First impression, the Newport Beach Lexus store is by far one of the most impressive in so cal. Too many features to mention. My favorite was the putting green, right next to Gary's office. I was referred to Gary by a family member. Gary was very informative, professional, friendly and a "no pressure" sales rep. He presented us multiple car options that fit within our budget, once again, at no point did I feel any pressure to buy. The numbers just made sense for us to get an 2015 RX350 with all of the features we were looking for. We arrived around 6:30pm on a Friday night, he never rushed us, still showed us several models, and highlighted all of the features on each one. I strongly recommend working with Gary, he has been the stores top salesmen for the past 6+yrs, and I understand why. Thank you so much Gary for the great buying experience. In my wife's words "That was the easiest buying experience ever". This is my 2nd lexus purchase and it's not our last. I will be sending Gary all of my referrals, and will back to work with Gary when I am ready to purchase and upgrade my IS250. I can't thank you enough; you made our first family vehicle dreams come true. Between you and Andres Guerrero in Service, you have earned my business for life. More

5 star service and experience I just leased my 4th Lexus from Joseph Garcia at Newport Lexus. As usual, we had communicated via phone and email to finalize the lease. Upon arrival I just leased my 4th Lexus from Joseph Garcia at Newport Lexus. As usual, we had communicated via phone and email to finalize the lease. Upon arrival, the paper work was all ready and the car was washed and ready to go. Great Efficiency and customer service! The whole process took less than an hour and this is why I recommend Newport Lexus, and specifically Joseph Garcia - he is easy to work with, honest, and customer-oriented. More

Greg Brawley @ Newport Lexus My wife and I were told by two other Lexus dealers that they were unable to help us in our current situation. We were refered to Greg Brawley at Newpo My wife and I were told by two other Lexus dealers that they were unable to help us in our current situation. We were refered to Greg Brawley at Newport Lexus. I honestly did not have high expectations due to the last two interactions with Lexus staff. I could of not been more WRONG! Greg was truly amazing! He got us exactly what we needed and was the most supportive and friendly sales person I have ever worked with! This was by far the BEST car buying experience in my life! Thanks Greg and Newport Lexus! We are customers for life! More

Great Sales Experience Just bought new Lexus RX350. Jorge is polite and knowledgeable with tons of patience. Will look for him next time I am entering the dealership. Just bought new Lexus RX350. Jorge is polite and knowledgeable with tons of patience. Will look for him next time I am entering the dealership. More

Great experience We just bought our 5th Lexus from Gary at Newport Lexus. As usual it was an easy and painless experience. Great service and people at Newport Lexus. We just bought our 5th Lexus from Gary at Newport Lexus. As usual it was an easy and painless experience. Great service and people at Newport Lexus. More