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Newport Lexus

Newport Beach, CA

4.9
2,344 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,344 reviews

March 06, 2025

Everything from beginning to end was excellent! Time was taken to explain things to me. More

by happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber , Peter Perez
Mar 09, 2025 -

Newport Lexus responded

Hello Happy, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

Peter Perez ALWAYS gives me exceptional service whenever I bring my car in for servicing. .He has been my go to Man for over 12 years now. He is the BEST! More

by LexusBeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel was vey polite and courteous. , Peter Perez
Mar 08, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Peter here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2025

Kevin Nessl has been my service consultant since 2018 and he is the BEST! He is so knowledgeable and professional and I can always rely on his expertise. More

by Beachgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Mar 08, 2025 -

Newport Lexus responded

Hi Beachgal, thank you for your kind review; we are happy to pass along your comments to Kevin here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2025

My advisor was very prosessional and service was wonderful and waiting at lounge was incredible! More

by jpaek371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Nessl
Mar 09, 2025 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Exceptional customer service! Very satisfied with the work and great price! Honest and delivered as promised. More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 08, 2025 -

Newport Lexus responded

Hello Edward, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2025

Edit: 20 days after having the car it starts stalling on me and I’ve been told the transmission is bad and it’s crazy because everything around it is in tip top shape but my transmission is giving, so yeah More

by Shay
Purchase Time
Recommend Dealer
No
Employees Worked With
Gary Kalagian
Mar 04, 2025 -

Newport Lexus responded

Hello Shay, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2025

Great service! Friendly, professional and accommodating. Always a pleasure dealing with your team! Newport Lexus is the best! Especially service dept including Rob More

by Sandyswainwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Joey Wilchek
Mar 04, 2025 -

Newport Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 02, 2025

We are very happy with the service. Sean did a great job at keeping me updated on what is needed on my vehicle. He is very nice and helpful. Thanks Sean More

by Jade Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 05, 2025 -

Newport Lexus responded

Hi Jade, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2025

Do glad this dealership lowered their service prices for oil change, brakes, etc thank you More

by charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 05, 2025 -

Newport Lexus responded

Hello Charles, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2025

On time , professional,, Joey is amazing. Premises clean nice waiting area. Definitely will continue to go there More

by sandrasue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 04, 2025 -

Newport Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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