Newport Lexus

Professional yet friendly staff, through and willing I have been coming back to renew my lease. I have been able to get a good deal. Furthermore I feel taken care of by the sales person I have been work I have been coming back to renew my lease. I have been able to get a good deal. Furthermore I feel taken care of by the sales person I have been working with. More

Excellent Service I just needed a headlight replaced. The service was quick with minimal wait time. They are always professional and provide service that meets my nee I just needed a headlight replaced. The service was quick with minimal wait time. They are always professional and provide service that meets my needs. More

Excellent Service, "Quick and Easy Drop Off and Pick Up" I have been taking my car to Newport Lexus for 8 years. David Clayton has been my service rep the entire time. If I call ahead, he has a loaner car I have been taking my car to Newport Lexus for 8 years. David Clayton has been my service rep the entire time. If I call ahead, he has a loaner car ready and waiting for me along with the paperwork. Just a few initials and signatures and I am on my way. The service team is fantastic as well. My car runs and drives as well as the day I bought it. More

excellant service Newport Lexus provides better services than even Fletcher Jones Mercedes Benz. Newport Lexus has great staff, great lounge area and other areas that k Newport Lexus provides better services than even Fletcher Jones Mercedes Benz. Newport Lexus has great staff, great lounge area and other areas that keeps the customer relaxed while they get their car serviced. I have been there 3 times so far and every time has been great !!!! More

Excellent service over many years. I drive from West L.A. I purchased my Lexus in 2003 new in Concord, Ca. with cash. Since then through excellent service, advice and care, it is still in top flight conditio I purchased my Lexus in 2003 new in Concord, Ca. with cash. Since then through excellent service, advice and care, it is still in top flight condition. Since my relocation to Southern California, I travel,once or twice a year to Newport Beach Lexus for service. My experience there has been and is superb. More

Not happy Roberto told me that I needed to replace my 2 rear tires. When I went to the tire place where I always buy my tires they said my 2 rear tires were fin Roberto told me that I needed to replace my 2 rear tires. When I went to the tire place where I always buy my tires they said my 2 rear tires were fine but I needed to replace my 2 front tires. When Roberto told me my tires needed to b replaced I told him not to rotate them. Well they obviously rotated them anyway. I called Roberto from the tire place and told him what happened. He wasn't very interested. More

Professional, knowledgeable and friendly. My wife was the shopper for a new auto and the salesman and sales manager were perceptive of those features that were important to her. They handled t My wife was the shopper for a new auto and the salesman and sales manager were perceptive of those features that were important to her. They handled the presentation of features in a friendly and professional manner without overwhelming her with details. The test ride was done with ease and an understanding that there was some reluctance to get behind the wheel of an auto with a quick pickup and new features that were somewhat a distraction from previous driving experience. The selling process was not pushy and we respected the short give and take to reach an agreement on price. All in all a good experience and would recommend Newport Lexus to a friend! More

Amazing service! Pleasurable car buying experience. Very friendly service from George even though I could only go in on his day off. He made it a point to go in so he could sell me the car and I didn't Very friendly service from George even though I could only go in on his day off. He made it a point to go in so he could sell me the car and I didn't have to start over with anyone new. That to me was priceless and I have never received service like that anywhere. Went above and beyond to make sure I was provided good service. Will recommended George along with the dealership to any friends or family looking for a luxury car. More

Great Service The dealership is beautiful and they really go above and beyond with their customer service. Gary was very nice and took the time to go through all th The dealership is beautiful and they really go above and beyond with their customer service. Gary was very nice and took the time to go through all the features of the car we were purchasing and made sure that it as washed and detailed. Sarah was great with giving her honest opinion about what additional coverage we should buy and getting all our forms completed in a fast manor. More