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Newport Lexus

Newport Beach, CA

4.9
2,319 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,319 reviews

May 18, 2016

Excellent service at Lexus Thank you for Joey Wilchek's excellent service. My friend and I both own a Lexus ES 350. Every time we go for service, we would ask for Joey. He More

by sauching18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 19, 2016 -

Newport Lexus responded

Hi Rosana, Thank you for this outstanding review. Joey is a tremendous member of the Newport Lexus team and it's no surprise that he provides both you and your friend great customer service when you bring your ES350 in. We hope your Lexus is treating you well and we can't thank you enough for being a part of the Newport Lexus Family! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 18, 2016

Another great experience in the purchase of another Lexus! I have purchased many cars. Newport Lexus brings the experience to a whole new level. I have just leased my second car. I enjoy the coffee and car was More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
May 19, 2016 -

Newport Lexus responded

Hi John, Thanks for this great review and thank you for your continued support! We strive to provide outstanding customer service to each and every customer and we're so proud to hear that Gary does just that. We hope your second Lexus is treating you well and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 17, 2016

Always buttoned up and ready to take care. The No hassle place of business...This dealership has been awesome .From the moment you decide what car you need to the closing deal its the most effi More

by coffeemanbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlyn, Gary Kalagian
May 17, 2016 -

Newport Lexus responded

Hi Bob, We appreciate you taking the time to leave this thoughtful review. We work really hard to make every experience here a special one, and we're truly happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 17, 2016

IS 200T purchase Worked with Gary from the initial test drive to follow up questions and additional test drive. Price negotiations were straight forward yes or no. N More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
May 18, 2016 -

Newport Lexus responded

Hi Ken, Thank you for this positive review. We're glad to have Gary on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 17, 2016

The Service here is the absolute best. Thank You Joey Wilchek, for the best service humanly possible! No matter what happens, I always know that a phone call to Joey, and everything will b More

by Happy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 18, 2016 -

Newport Lexus responded

Dear Valued Customer, We can't tell you how appreciative we are of your glowing review! It makes us so happy to know that our team made sure that you had a great experience at our dealership and that Joey made you feel like part of the Newport Lexus family! Feel free to call or stop by if there is anything else we can do for you. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 16, 2016

Lexus Lease The staff was professional and fast. The salesman and the financial employee were aware of our limited time and met our needs without trying to push a More

by acrangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Tony D'Amato
May 16, 2016 -

Newport Lexus responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. Feel free to call or stop by if there is anything else we can do for you. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 16, 2016

Excellent This is only the 2nd time I have used your service department. I just moved here the end of last year. My 1st visit was my 15,000 mile service. My exp More

by scmarilyn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 17, 2016 -

Newport Lexus responded

Dear Valued Customer, We're overjoyed by the comments left in your review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We loved your feedback and hope your Lexus is treating you well. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 16, 2016

Outstanding customer service From the moment I contacted my sales consultant, Chris Clark, to share what had happened to my recently purchased RX350, he was genuinely interested & More

by Joan1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Albert Lara, Joey Wilchek
May 17, 2016 -

Newport Lexus responded

Dear Valued Customer, We appreciate you taking the time to leave this review. It's a team effort here and we're so happy to see that Albert, Joey and Chris all worked together to provide you with the quality service that people have come to expect from Newport Lexus. We hope your RX350 is running just like new and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 16, 2016

LOVE EVERYTHING ABOUT NEWPORT LEXUS I AM A LOYAL CUSTOMER AT NEWPORT LEXUS BECAUSE IS FRIENDLY CONVENIENT AND EVERYONE IS TERRIFIC IN CARING FOR WHATEVER IT IS TO MAKE THINGS EASY... More

by six2lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Arlyn Apodaca, Matt Mahjoob
May 17, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for this 5-star review. Your loyalty has not gone unnoticed and we thank you for being a part of the Newport Lexus Family. We hope to see you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 14, 2016

The best car dealer in my experience We bought a certified used car with reasonably low mileage and at a reasonable price one year ago. The car started to ride a little too bumpy and it More

by Cleverman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Roberto Nunez
May 16, 2016 -

Newport Lexus responded

Hi Dennis, Wow! Thank you for this amazing review! We take great pride in providing the best service possible and are so happy to see our team provides just that to you. We're also ecstatic to hear that you take advantage of all the amenities we offer our valued customers. Thank you for being a part of the Newport Lexus Family and we'll see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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