
Newport Lexus
Newport Beach, CA
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Excellent service at Lexus Thank you for Joey Wilchek's excellent service. My friend and I both own a Lexus ES 350. Every time we go for service, we would ask for Joey. He Thank you for Joey Wilchek's excellent service. My friend and I both own a Lexus ES 350. Every time we go for service, we would ask for Joey. He will taken care of what you need or give you valuable advise to your car problems. Rosana More
Another great experience in the purchase of another Lexus! I have purchased many cars. Newport Lexus brings the experience to a whole new level. I have just leased my second car. I enjoy the coffee and car was I have purchased many cars. Newport Lexus brings the experience to a whole new level. I have just leased my second car. I enjoy the coffee and car wash! My sales rep Gary Kalagian was low key, extremely thorough and handled details from A to Z.. I would recommend Gary Kalagian to anyone looking to purchase a Lexus. More
Always buttoned up and ready to take care. The No hassle place of business...This dealership has been awesome .From the moment you decide what car you need to the closing deal its the most effi The No hassle place of business...This dealership has been awesome .From the moment you decide what car you need to the closing deal its the most efficient and professional of all car dealerships. More
IS 200T purchase Worked with Gary from the initial test drive to follow up questions and additional test drive. Price negotiations were straight forward yes or no. N Worked with Gary from the initial test drive to follow up questions and additional test drive. Price negotiations were straight forward yes or no. No haggling for hours on end. Easy to work with Gary on this deal. Still got a fair deal on this. More
The Service here is the absolute best. Thank You Joey Wilchek, for the best service humanly possible! No matter what happens, I always know that a phone call to Joey, and everything will b Thank You Joey Wilchek, for the best service humanly possible! No matter what happens, I always know that a phone call to Joey, and everything will be taken care of. It makes me thankful that I own a Lexus. More
Lexus Lease The staff was professional and fast. The salesman and the financial employee were aware of our limited time and met our needs without trying to push a The staff was professional and fast. The salesman and the financial employee were aware of our limited time and met our needs without trying to push additional features and services. More
Excellent This is only the 2nd time I have used your service department. I just moved here the end of last year. My 1st visit was my 15,000 mile service. My exp This is only the 2nd time I have used your service department. I just moved here the end of last year. My 1st visit was my 15,000 mile service. My experience was 5 star. My visit this last Saturday was because of a problem with the under panel underneath my car. It was checked out and and re-attached as best as possible. The new part was ordered so I will be back soon to have it taken care of. Again, your Service Department is 5 star! More
Outstanding customer service From the moment I contacted my sales consultant, Chris Clark, to share what had happened to my recently purchased RX350, he was genuinely interested & From the moment I contacted my sales consultant, Chris Clark, to share what had happened to my recently purchased RX350, he was genuinely interested & wanted to assist me in any way he could. I've even told others that I felt like I had contacted a caring relative. He had the service representative, Albert contact me within 24 hours. Albert was professional, accommodating & friendly. He assured me that the problem would be resolved quickly & thoroughly. Upon arriving, I was greeted by professional young man who directed me to Joey as Albert was at lunch. In no time at all, I was driving away in a lovely loaner car. I received a call that evening from Albert advising me that the service to my car was complete & ready for pick up. I did pick up my car the next afternoon & that experience was equally as efficient. More
LOVE EVERYTHING ABOUT NEWPORT LEXUS I AM A LOYAL CUSTOMER AT NEWPORT LEXUS BECAUSE IS FRIENDLY CONVENIENT AND EVERYONE IS TERRIFIC IN CARING FOR WHATEVER IT IS TO MAKE THINGS EASY... I AM A LOYAL CUSTOMER AT NEWPORT LEXUS BECAUSE IS FRIENDLY CONVENIENT AND EVERYONE IS TERRIFIC IN CARING FOR WHATEVER IT IS TO MAKE THINGS EASY... More
The best car dealer in my experience We bought a certified used car with reasonably low mileage and at a reasonable price one year ago. The car started to ride a little too bumpy and it We bought a certified used car with reasonably low mileage and at a reasonable price one year ago. The car started to ride a little too bumpy and it was determined (by another mechanic) it needed rear shock absorber replacements. This was done cheerfully and quickly. We really like the spirit and attitude of the employees of this dealership. They always are very helpful, and caring. The dealership gives free car washes and free airport parking with shuttle service as well as a first rate service and repair shop. The staff is highly professional and courteous. Dennis Kite More