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Newport Lexus

Newport Beach, CA

4.9
2,144 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,144 reviews

September 11, 2015

" Gary The Excellent Sales Man" I test drove the RX350 to make my husband happy, Due to Gary's knowledge, humor and patience I am a proud owner of a Lexus! More

by beneville, annette01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance gentleman had great sense of humor and was very efficient., Gary Kalagian
Sep 11, 2015 -

Newport Lexus responded

Hello Annette, Congrats on your new RX350! It's a fantastic SUV and we have no doubts that you're going to love it. We're extremely pleased to hear that Gary helped make the decision easy for your and your husband. Welcome to the Newport Lexus Family and we hope to see you around the dealership soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2015

Best service I've ever had at a dealership Our experience with Newport Lexus has always been a very pleasant one. We've been servicing our RX450H with Robert at the service department since w More

by Jeremy & Kathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Roberto Nunez
Sep 14, 2015 -

Newport Lexus responded

Hi Jeremy & Kathryn, Thank you for your review and business. It's a pleasure to hear that each experience with us has been a positive one. We take great pride in providing our customers with the best experience possible each and every time they visit. We're pleased to hear that Gary and Robert both went above and beyond to ensure that your car buying experience was a positive one. Congrats on your new Lexus and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2015

Outstanding customer experience We were very impressed with Mike Shimon. He was very knowledgable about the car and was a very likable person. In fact I don't remember ever having su More

by atasse1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shimon, Sarah Engel
Sep 11, 2015 -

Newport Lexus responded

Hi atasse, Wow! Thank you for this awesome review. We're extremely pleased to hear that Mike and Sarah were both extremely accommodating and made your car buying experience the best one to date. Congrats on your new Lexus and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 07, 2015

Excellent experience Neeed a new car and salesnan Andy Tran was very helpful, professional and courteous. They completed the deal quick with no hassles.. they gave us a go More

by snuggybuggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Huynh
Sep 08, 2015 -

Newport Lexus responded

Hi Snuggybuggy, Thank you for this quality review. It's a great pleasure to read that Andy was extremely helpful in getting you into a new Lexus. The car buying experience should be as stress free as possible and we're happy to hear it was just that. Welcome to the Newport Lexus Family and we hope to serve you again in the near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 02, 2015

Lexus IS Lease Jorge has been very helpful throughout and after the leasing process. He has always been very responsive when I have had any questions about my car a More

by Slam12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Sep 02, 2015 -

Newport Lexus responded

Hi Slam12, Thank you for your positive comments. We'd like to congratulate you on the lease of a new Lexus IS. This is a great vehicle and we have no doubts that you're going to love this vehicle. Jorge is a wonderful asset to us here and it's a pleasure to read that he was very knowledgable about your vehicle and provided you quality customer service. Thank you for you choosing Newport Lexus and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 01, 2015

Lexus Experience I had a great experience at Newport Lexus!!!! First off, the grounds of this place is beautiful! Second, the people are so welcoming and accommodatin More

by jltamayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Sep 01, 2015 -

Newport Lexus responded

Hi Jltamayo, Wow! We couldn't be happier to hear that you had a phenomenal experience purchasing a new Lexus. We take great pride in our facilities and are extremely pleased to hear that you enjoyed it. Everybody deserves the true Newport Lexus Experience and we're very happy to hear that is what you received. We'd like to welcome you to the Newport Lexus Family and we look forward to seeing you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 31, 2015

Amazing Car Dealership! I had been leasing a Lexus for about 5 years now and thought it was time to buy one for good since I love the cars so much. I had never done business More

by Aluvie64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Altawil
Sep 01, 2015 -

Newport Lexus responded

Hi Aluvie64, Thank you for your positive review. We're extremely pleased to hear that both Andy and Said were accommodating during your recent car buying experience. We'd like to congratulate you on another Lexus and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 25, 2015

First Class Service This is my second time buying a new car from this dealership. I got to the dealership as it was closing and was never once rushed or pushed into maki More

by Melissa19t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Bobby Sento, Sarah Engel, Sangjae You
Aug 25, 2015 -

Newport Lexus responded

Hi Melissa, Thank you for this positive review and your loyalty to Newport Lexus. It's a pleasure to hear that our entire staff is extremely friendly and provide you with the experience you deserve. Please know that we appreciate each and every time you choose to do business and we look forward to serving you again in the very near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 25, 2015

Great buying experience We got great service from staffs and Sales person on Sunday when we purchased our new car. Everyone was very professional and pleasant to talk to. More

by chaochau1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones
Aug 31, 2015 -

Newport Lexus responded

Hello chaochau1, Thank you for your positive comments. It's a pleasure to hear that our entire was staff was accommodating during your recent visit and provided you with the car buying experience you deserve. Congrats on your new Lexus and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexu.com (949) 477-7088

August 25, 2015

Great Salesman I bought Lexus NX 200t F-sport through this dealership. Sangjae You was on point from the very beginning, recommending a variety of cars that I really More

by gimugani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Aug 31, 2015 -

Newport Lexus responded

Hi gimugani, Thank you for this great review. The NX 200t F Sport is a fantastic new compact crossover and we have no doubts that you're going to love it. It's a pleasure to hear that Sangjae made you car buying experience a positive one and made the entire process extremely easy. Congrats on your new Lexus and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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