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Newport Lexus

Newport Beach, CA

4.9
2,321 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,321 reviews

June 17, 2016

10,000 service and fix navigation system Fantastic service every time. I recommend Newport Lexus to everyone. Service is great, loaner is easy, there is simply nothing negative to say. Than More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 20, 2016 -

Newport Lexus responded

Hi Wendy, We're so grateful for this 5-Star Review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 17, 2016

Service experience I had an excellent experience with the service personnel and her services. The service was completed in a timely fashion and to my utmost satisfaction More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Jun 20, 2016 -

Newport Lexus responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 14, 2016

Mike Shimon Provides Stellar Customer Service Mike is a professional, knowledgeable and thoughtful salesperson who helped me find the exact vehicle I was seeking for the second time. Mike remember More

by Coreyevanparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shimon
Jun 15, 2016 -

Newport Lexus responded

Hi Corey, We can't tell you how appreciative we are of your glowing review! It makes us so happy to know that our team made sure that you had a great experience at our dealership and that Mike made you feel like one of the Newport Lexus family! Feel free to call or stop by if there is anything else we can do for you. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 14, 2016

great in every way no wait, courteous staff, beautiful dealership, readily available loaner car, got a phone update on the car, pickup was fast and car was washed and re More

by sma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Jun 15, 2016 -

Newport Lexus responded

Dear Valued Customer, We're elated to hear about your recent experience! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We look forward to hearing from you again, and please contact us if you ever need anything regarding your Lexus. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 14, 2016

Always the Greatest Courteous and knowledgable staff, excellent service and a comfortable lounge with really good coffee. Always a pleasure to go there. It is also fun More

by dla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara, Roberto Nunez, Sean Tafoya
Jun 15, 2016 -

Newport Lexus responded

Dear Valued Customer, We couldn't help but smile after reading your amazing comments. It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 13, 2016

Dave Clayton is awesome. Dave always treats me like I'm the best customer that ever came through the dealership. He's always upfront and honest about what I need to do to tak More

by Kingofleisure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clayton
Jun 14, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for this awesome review. Dave is an all-star and it's no surprise that he goes above and beyond each time you visit. We'll be sure to share your comments with him and the rest of our team. Thank you for being a part of the Newport Lexus Family and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 09, 2016

Exceptional customer service The place is clean, organized with comfortable seating area, computers, healthy food. The service is personal and exceptionally organized . This has b More

by Michael13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Jun 09, 2016 -

Newport Lexus responded

Hi Michael, We take great pride in our service and our facility and are extremely pleased to see that you're satisfied with both. Please know how much we appreciate your business and we look forward to seeing you around the dealership! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 07, 2016

No sales pressure Very professional and knowledgeable both with sales and the finance. We were just looking and was not going to purchase a new car. However; we liked t More

by newcarforme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Said Altawil
Jun 08, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 01, 2016

George was very knowledgable, friendly and helpful. We purchased our first Lexus, at the dealership in Tustin, and when this location opened, we have had it serviced here ever since. Very good service More

by jean123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez, Matt Mahjoob
Jun 01, 2016 -

Newport Lexus responded

Dear Valued Customer, Please know how much appreciate your business and this quality review. Thank you for being a part of the Newport Lexus Family and we look forward to seeing you at your next service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 01, 2016

Great service from receptionist, sales and financing. Also offers great perks that others do not. The building is very clean with a lot of amenities. More

by New Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Reggie Peterson
Jun 02, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We look forward to hearing from you again, and please contact us if you ever need anything regarding your Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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